Location.Meals. staff friendliness. Room size.amenities was all good i recomend. Problem with electronic lock was solved immediately by friendly handyman they got on duty who replaced the lock in no time. Staff at reception were very friendly I must acknowledge. So the dining room staff providing superb variety of meals . Breakfast was one of the best I ve ever had with great variety of all types of international food stuff you could be vegetarian .American .English .Italian .German they had all types of breakfast types including coffees and juices.fruits. countless delicious items to choose from . Included for most of guests but you could have it for only 10€ if you came from outside. Nice swimming pool . Family friendly environment. I do recommend for your holiday at Playa el Muro. I am not giving a biased or paid review. This was my true experience.!

I can't say i disliked anything. Very convenient location close to shops and other restaurants . Handy near main road.

Apartment with pool view without meals option. - Nice specious apartment. - Comfy beds. - Very good location for people avoiding business off city centre but with access to many restaurants. - Close to the beach. - When traveling with kids, evening entertainment and a swimming pool was a win. - Cleanliness - Small but handy kitchen annex: we used mostly sink, fridge and microwave

- The apartment doesn't have sound proofing. We were lucky enough to be far in the corridor but still we could hear noises and conversations from the surrounding apartments and balconies. Very noisy furniture 😅 whenever someone was moving a chair or table anywhere( in apartment, above and below) it was horrible screeching. - You need to pay for the deposit box which was not mentioned in the hotel description (there was no note that this is an additional cost)

It was our second year at this hotel. We chose it because of the staff, food, location and room. The staff is amazing. Vanessa and Samanta are very kind and always do the best to help and don't spear effort to go for the extra mile. The food, ohhh the food. Every day a ton of different meals and fresh fruits. Agnesca and Joaqin are just great professionals and the food they prepare is awesome! We celebrated the birthday of my wife in the restaurant and all of them made is so special!

The smell from the swamp behind the hotel. The evening program is mostly orientated toward Germans. No fitness.

First of all, I would like to thank to Santi, Ionela and Samantha, for an excellent service, friendly welcoming and attentiveness! Also bar attendant Manuel, he really knows his job! ( Piñacolada and Mai Thai the best)! The room that we had, was excellent, with a sea view in front. To get to the beach will take you only 5 min of walk. The only inconvenience was a bit weak WiFi on the third floor, everything else perfect! The food is ok, a good variety of fruits and pastry.

We had a bad luck with weather and cycle marathon ( it's anual, every april of the year). So before booking, my advice would be to call and check the schedule of the marathon and busses, specially from/to airport.

The staff in the hotel makes your stay unforgettable. The location is excellent. The view we had was superb. (221) Nice beach just 1-2 mins away. Most of tourists are German, so if you speak any other language, they look suspiciously :)

The cooker (hob) didn't work properly (it was impossible to fry or boil anything) so cooking was not possible in the room. Noise isolation is another disadvantage, it was almost impossible to sleep a bit longer after 8:00.

Very good location, large apartments, very clean, staff was very helpful. The lounge bar across the street didn't bother us with loud music. Parking next to hotel was easy to find, which I think is very important if you hire a car.

Breakfast was too chaotic, unless you come at 8 or 10 am. Food was ok, but nothing special. We ate out a couple of times.

I liked people that worked there, especially the lady doing the Animation! Really appreciated late dinner on arrival and early breakfast on departure.

Unlike the other Grupotel where I stayed 4 months before, in this hotel no drinks besides water were included with dinners. To compare, in another Grupotel in Alcudia we had freshly squeezed orange juice for breakfast, and domestic beer/wine + soft drinks included with dinners. Felt like a downgrade. At both place we were on half-board meals.

There is a parking area and quiet evening shows. The rooms are a bit old, but everything works fine. The staff is excellent and very polite.

weak internet and a frequently smelly dumpster right next to the parking lot, which sometimes makes it impossible to open the balcony door. Even if you get a room with a side sea view, the first thing you’ll see is that dumpster.

Mostly lovely staff

The room we were in was opposite a night club and we didn't enjoy hearing the music late at night. Nothing to do with the hotel, but we hadn't researched the area very well and it wasn't to our taste. Probably great for young families wanting to spend time at the beach but not our kind of place.

Great place to stay , rooms were a great size had everything you needed for self catering! A 2 Minute walk straight to the beach! The staff were really friendly they upgraded our room for free as I did a special request prior for my birthday , the property was very clean!