Where would I even start? Stayed for 8 nights with my boyfriend and we absolutely loved this hotel. Fantastic value for money. The staff were so attentive, nothing was a problem. The hotel is absolutely spotless, it smells gorgeous too! Clean, bright, airy, you just know you’re in an upmarket beautifully maintained hotel. On top of this, all the staff seem genuinely happy working there and are so friendly to everyone. We loved the pool. The breakfast each morning was a huge selection of food and was changing each day, we loved the chef in particular making omelettes and pancakes each morning. He was always so busy but he didn’t break a sweat! The hotel is a 5 minute walk to the beach and has loads of lovely restaurants close by if you don’t want to go into Alcúdia town itself. We were delighted with this location, as it is lovely and quiet and only a ten minute bus into Alcudia which is much more lively and noisy. This way, we had the best of both worlds. As you can tell, I can’t say enough about this hotel we just LOVED IT.

Absolutely nothing - it is a gem.

Exceptional qualify of the food and great variety each morning/evening. Friendly staff, good amenities (including co-working space which I found very convenient), free and fast WiFi. Different areas of the hotel were not crowded, and even in busy meal times the atmosphere feels very chill. There was always plenty of space around the pool and on the beach. Beach very close, easily accessible and really nice. Room had balcony and great views to the sea and the mountains both. Hotel has focus on sustainability and tries to reduce impact. Would recommend going up Puig de Sant Martí (if not too hot), visiting the old town of Alcudia and Can Picafort too.

Bring cash as all the ATMs (that i've tried) charge between 4 and 6euro extra per transaction. Water bottle in the restaurant/bar is a bit overpriced. Courtesy shower should have shower gel provided. I understand food is not allowed to be taken out of the buffet, but one whole fruit per person should be possible?

Great location (close to the beach, the shops, the supermarkets, restaurants. bus stops).The beds were comfortable, and everything was clean.Entertainment programme was super. Friendly and helpful staff.

When I booked this hotel, I wrote as a special request: I would like a quiet room. When I arrived I was dissapointed, because my room was by the noisy street. I told the receptionist that I was not able sleep in such a noisy room like that one. They gave me another room on the 5th floor...It was a bit better...but it was still noisy..I called the receptionist at night, to have another room and that the next day I wanted to talk to the manager. The following morning the receptionist told me, they had a room, which was quiet. So the problem was solved.

Amazing staff, amenities, wellness area and super comfy beds. Llast but not least - both dinner and breakfast were super delicious (with freshly fried squid for dinner and churros for breakfast). Wellness area is very well-maintained and clean. I was a solo traveller, backpacker, and I instantly felt like home. Strongly recommend!

Liked the hotel location and the overall hotel, staff were friendly, except on arrival, the breakfast was amazing, but the pool in the wellness centre was a little odd as there were a number of naked gentlemen exposing themselves which I found a little uncomfortable and when we viewed it a couple alone having "fun" which also seemed a bit much... overall apart from that was a lovely place, good night entertainment - rooms were able to hear other rooms easily.

As above

I travelled solo and I was looking for a quiet hotel next to the beach with a wellness area and pool. The hotel staff were so friendly and approachable. The spaces were spotless, and cleaned daily. The location was perfect - right across the road from the beach. The breakfast buffet was fabulous - I think this was my favourite part each morning! They even had a 'solo traveller' seating area in the restaurant and it was nice knowing I could come to my assigned table each day. I was able to access the gym and sauna without any trouble. The pool area was connected to the hotel bar which was nice. Towels in the room were changed daily and everything felt fresh. I would definitely recommend this place :)

As I was located on the first floor, it was quiet loud at night from the entertainment music downstairs. I understand this is part of the holiday experience, but it was a little disturbing.

This was our 3rd or 4th stay at this hotel, many guests have been visiting for more than ten years. The staff at this hotel are like a large family and try to do as much for their guests as possible. Very clean beautifully decorated public rooms, bar, pool area and restaurant. Light, bright rooms with excellent showers in bathrooms. Plenty of storage though not many drawers. Staff superb, they take a pride in remembering what drinks you usually order, tea or coffee at breakfast etc. Excellent variety of dinner and breakfast food, far better than we have experienced at other Grupotel venues and many other hotel chains. Very attentive restaurant staff including the various chefs. Food always refreshed. Majority of food prepared on site. The Director eats in restaurant each morning and evening with the entertainments manager. I asked for an iron within 10 minutes it was delivered to our room with an ironing board.

Pillows - very hard making sleep difficult. My husband found the bed uncomfortably hard. We were a little disappointed with the room maid. For some inexplicable reason our shower gel was removed from our bathroom on the 4th day of our holiday when only a small amount had been used. Reception had to ask for it to be returned to our room. Bizarre!

Staff were all exceptional, genuinely always happy & wanted to help with a smile. Food was good, breakfast ample & reasonable variety. Evening buffet was also good, reasonable value for the location.

The hotel is old so could do with a full refresh from painting the entire exterior to bedrooms & furnishings although communal spaces were good. Booking a double room & getting two singles pushed together (not even connected so sliding all over the floor) might be Booking.com's fault but a double room is just that, as a minimum it should be two singles attached together with a double mattress.

Location was perfect for Mallorca 312, room was super cozy. We had 2 rooms with a little separate entrance as we had booked 2 rooms together which meant the rooms were nice and quiet away from everyone else.

Nothing :-)

Good food options, nice view from the room, good location, pleasant hotel interior, nice room design, pleasant reception and restaurant staff.

Canalisation smell in the bathroom. Weird and uncomfortable pillows. Dirty floor in the room. Housekeeping coming to our room on the day of departure at 9 in the morning despite the fact that our check out is at 11:00. Bed sheets were changed only once 1 day before our departure, we stayed for 10 nights and I don’t undestand this logic😅 Bed sheets are weird, because the duvet cover is much shorter than the duvet itself😅