18 reviews
From
$357Carretera Alcudia - Artá, S/N, Pollenca, 07458, Spain
18 reviews
1/44
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Indoor swimming pool
Kids' pool
Free wifi
Room service
Sarena de Muro Resort Mallorca, part of Destination by Hyatt, is a 5-star hotel in Pollença, Spain. The property sits about 7.8mi from the city center and is located at Carretera Alcudia - Artá, S/N. Minimum price starts from $357.
Facilities include a beachfront setting with outdoor and indoor swimming pools (both free), plus a kids’ pool and a free kids’ club. Free wifi, room service, and a 24-hour front desk are on hand, along with a fitness center (free), spa (free), and sauna (free). On-site dining comprises a restaurant and bar, and the property features air conditioning, non-smoking rooms, wheelchair accessibility, a tour desk, and beach necessities such as umbrellas and chairs, sun deck, terrace, balcony with a view, and a garden. Pets are welcome with extra charges, and live music/performances are free.
Reviews: 18. Massage service is available for extra charges, and kids’ meals incur extra charges.
On-site dining unfolds a world of flavors. Biniterra serves Greek, Mediterranean, Moroccan, Spanish, and International dishes in a lively, family-friendly setting; Ópalo Restaurant offers Mediterranean fare with a traditional touch; and Pool Club presents Mediterranean and International options by the pool. Evening entertainment features live music and performances at no extra charge.
For family moments and sun-soaked days, three pools cater to every mood: an outdoor adults-only pool with a view, a separate outdoor pool for kids, and a heated indoor pool. A free kids’ club keeps younger travelers entertained, while the overall vibe remains welcoming and relaxed.
Pets are welcome on request, with extra charges applying. A 24-hour front desk, free Wi-Fi, and on-site fitness center, spa, and sauna provide convenient ways to unwind, complemented by other amenities that support a smooth stay.
Closest airports
Palma de Mallorca Airport
26.8miMenorca Airport
58.4miKids' club
Restaurant
Beachfront
Outdoor swimming pool
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Free spa
Beach
Sauna
Air conditioning
Tour desk
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
View
Free toiletries
Balcony
Show 11 photos
Junior Suite
1 King Size Bed
1 Sofa Bed
925 sqft
Balcony
Free wifi
Minibar
Flat-screen TV
x3
+
More details
The spacious suite features a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. Featuring a terrace, this suite also provides a tea and coffee maker, a wardrobe and a TV. The unit offers 3 beds.
Show 7 photos
Deluxe, 2 Twin Beds
2 Twin Beds
345 sqft
Balcony
Minibar
Wheelchair accessible
x10
+
x6
More details
DOUBLE DELUXE 2 TWIN BEDS is 344 square feet and includes 2 single beds 80-130 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 7 photos
Deluxe, 2 Twin Beds, Single Use
2 Twin Beds
345 sqft
Balcony
Minibar
Wheelchair accessible
+
More details
DOUBLE SINGLE USE DELUXE 2 TWIN BEDS 1 ADULT is 344 square feet and includes 2 single beds 80-130 width plus living room, balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 7 photos
Deluxe, King Size
1 King Size Bed
345 sqft
Balcony
Minibar
Wheelchair accessible
x4
+
x3
More details
DOUBLE DELUXE 1 KING BED 2 ADULTS is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 5 photos
Deluxe, King Size, Partial Sea View
1 King Size Bed
345 sqft
Balcony
Minibar
Wheelchair accessible
x6
+
x3
More details
DOUBLE DELUXE 1 KING BED PARTIAL SEA VIEW 2 ADULTS is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 5 photos
Deluxe, King Size, Partial Sea View, Single Use
1 King Size Bed
345 sqft
Balcony
Minibar
Wheelchair accessible
+
More details
DOUBLE SINGLE USE DELUXE 1 KING BED PARTIAL SEA VIEW is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 8 photos
Junior Suite, Partial Sea View, Single Use
860 sqft
Minibar
Wheelchair accessible
x5
+
x3
More details
JUNIOR SUITE PARTIAL SEA VIEW 1 ADULT is 861 square feet and includes a king-size bed 150-183 width plus living room, terrace, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 6 photos
Superior, Single Use
375 sqft
Minibar
+
More details
DOUBLE SINGLE USE SUPERIOR is 377 square feet and includes a single bed 80-130 width plus satellite tv , hairdryer, ironing set, safe, bathrobes, and slippers.
Show 9 photos
Suite, Sea View
925 sqft
Minibar
Wheelchair accessible
+
More details
SUITE SEA VIEW 3 ADULTS + 1 CHILD is 926 square feet and includes a king-size bed 150-183 width plus living room, terrace, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 11 photos
Junior Suite, Single Use
925 sqft
Minibar
+
x3
More details
JUNIOR SUITE 1 ADULT is 926 square feet and includes a king-size bed 150-183 width plus living room, terrace, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.
Show 12 photos
Suite, 1 Bedroom, Partial Sea View, Single Use
1 King Size Bed
2 Sofa Beds
745 sqft
Private Bathroom
Terrace
View
Minibar
x3
More details
Show 5 photos
Deluxe, Single, Single Use
345 sqft
Balcony
Minibar
Wheelchair accessible
+
More details
DOUBLE SINGLE USE DELUXE 1 KING BED is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
8.8
18 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
Holly
10
June 2024
Reception staff were wonderful, welcoming and accommodating. Our room was ready at 10am which we were not expecting but hugely appreciated / it was also our anniversary and they put a bottle of cava in our room. We were also welcomed drinks on arrival. Club sandwich at lunch was fab. Access to beach, amazing. Good facilities for watching the Euros.. we were so pleased with our suite for family of 5, size of bathroom also and balcony were amazing too. Honestly can’t really fault it. Wish we had longer. Breakfast was great.
We liked it all.
António
8.2
October 2024
The beachfront location is ideal. The extensive breakfast options and the quality and variety of the restaurant's offerings were unexpected and impressive. The room is spacious and comfortable. I recommend this hotel and may return in the future.
The hotel management should address the issue of guests reserving sun chairs by leaving towels on them all day. This practice is inconsiderate to other guests who may wish to use the chairs and can create an unpleasant atmosphere around the pool area. A warning sign should be posted to remind guests that chairs are not to be reserved in this manner. Additionally, while the rooms are still in good condition, they could benefit from some modernization to enhance the overall guest experience.
Natalia
10
July 2024
Beautiful property, location is great. We had breakfast included and opted for one buffet dinner on site. The food was very good. Miniclub was great. They had activities outside sometimes, only wish they were open longer hours :) Check-in time is 15:00, not 14:00 as mentioned on booking.com. The stuff was mostly very nice. Only at the pool bar some seemed always stressed out and running around.
More smiley faces would make the experience even better. Water pressure in the bathroom
Helen
9.1
August 2024
The position of the hotel is ideal
The bathroom needs upgrading and use of the bar in the main building would be nice if it was opened up in the evening instead of just the pool bar being the only thing available
Andrew
9.1
July 2024
Lovely hotel, excellent staff
Obviously just been taken over and one or two facilities not in use following this and it being early in summer. Not a problem but hotel would be even better once everything up and running
Justyna
9.1
July 2024
I love the direct access to the beach and peaceful atmosphere of the place. The fitness room also perfect. The buffet food very tasty, fresh. The waiters and staff very kind and friendly.
Hard to say really. Perhaps the hotel pipes could be cleaned.
Bolat
10
July 2024
The free charging opportunity for elektrik cars was really good. The staff were very helpful and friendly. The swimming pool and bar was also good.
It was a bit sad for us that the spa was not working during our holiday.
Anuj
10
August 2025
The refurbishment is beautiful and great to see so many of the wonderful original staff like Roman, Victor, Jerome and Belen who are so helpful and welcoming.
Nothing, it’s perfect
Chowdary
10
August 2025
Very clean resort!
Ilya
9.1
September 2024
Friendly staff, good breakfast, clean pool, direct access to the beach.
The hotel is showing its age a bit
Attractions
Playa de Muro
1.2miPlatja des Coll Baix
5.7miSa Calobra Canyon and Beach (Torrent de Pareis)
16.7miHams Caves (Cuevas dels Hams)
19miSóller
22.6miSerra de Tramuntana
26.4miValldemossa and La Granja
27.2miPalma Arab Baths (Baños Árabes)
29miPalma Plaza Mayor
29.5miBasilica de Sant Francesc
29.6miEs Pontàs
29.7miPalma Cathedral (La Seu)
29.8miRoyal Palace of La Almudaina (Palau de l’Almudaina)
29.8miEs Baluard Museum
30.1miCala Santanyí
30.6miAttractions
Playa de Muro
1.2miPlatja des Coll Baix
5.7miSa Calobra Canyon and Beach (Torrent de Pareis)
16.7miHams Caves (Cuevas dels Hams)
19miSóller
22.6miSerra de Tramuntana
26.4miValldemossa and La Granja
27.2miPalma Arab Baths (Baños Árabes)
29miPalma Plaza Mayor
29.5miBasilica de Sant Francesc
29.6miEs Pontàs
29.7miPalma Cathedral (La Seu)
29.8miRoyal Palace of La Almudaina (Palau de l’Almudaina)
29.8miEs Baluard Museum
30.1miCala Santanyí
30.6miAirports
Palma de Mallorca Airport
26.8miMenorca Airport
58.4miBiniterra
Cuisines
Ambiances
Ópalo Restaurant
Cuisines
Ambiances
Pool Club
Cuisines
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Location
Features
Availability
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Free spa
Beach
Sauna
Air conditioning
Tour desk
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
View
Free toiletries
Balcony
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Live music/Performance
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Entertainment & Family Services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Sitting area
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Sun deck
Terrace
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
Safe
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Free spa
Indoor swimming pool
Kids' pool
Massage
Outdoor swimming pool
Sauna
Solarium
Spa facilities
View
View
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Mastercard,
Visa,
Maestro,
Cash only
This property accepts cash.
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