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8.8

18 reviews

Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Carretera Alcudia - Artá, S/N, Pollenca, 07458, Spain

Choose dates to view prices

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Indoor swimming pool

Kids' pool

Free wifi

Room service

Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Sarena de Muro Resort Mallorca, part of Destination by Hyatt, is a 5-star hotel in Pollença, Spain. The property sits about 7.8mi from the city center and is located at Carretera Alcudia - Artá, S/N. Minimum price starts from $357.

Facilities include a beachfront setting with outdoor and indoor swimming pools (both free), plus a kids’ pool and a free kids’ club. Free wifi, room service, and a 24-hour front desk are on hand, along with a fitness center (free), spa (free), and sauna (free). On-site dining comprises a restaurant and bar, and the property features air conditioning, non-smoking rooms, wheelchair accessibility, a tour desk, and beach necessities such as umbrellas and chairs, sun deck, terrace, balcony with a view, and a garden. Pets are welcome with extra charges, and live music/performances are free.

Reviews: 18. Massage service is available for extra charges, and kids’ meals incur extra charges.

On-site dining unfolds a world of flavors. Biniterra serves Greek, Mediterranean, Moroccan, Spanish, and International dishes in a lively, family-friendly setting; Ópalo Restaurant offers Mediterranean fare with a traditional touch; and Pool Club presents Mediterranean and International options by the pool. Evening entertainment features live music and performances at no extra charge.

For family moments and sun-soaked days, three pools cater to every mood: an outdoor adults-only pool with a view, a separate outdoor pool for kids, and a heated indoor pool. A free kids’ club keeps younger travelers entertained, while the overall vibe remains welcoming and relaxed.

Pets are welcome on request, with extra charges applying. A 24-hour front desk, free Wi-Fi, and on-site fitness center, spa, and sauna provide convenient ways to unwind, complemented by other amenities that support a smooth stay.

Closest airports

Palma de Mallorca Airport

26.8mi

Menorca Airport

58.4mi

Most popular amenities

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Free spa

Beach

Sauna

Air conditioning

Tour desk

Bar

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Garden

View

Free toiletries

Balcony

Rooms

Show 11 photos

Junior Suite

1 King Size Bed

1 Sofa Bed

925 sqft

Balcony

Free wifi

Minibar

Flat-screen TV

x3

+

More details

The spacious suite features a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. Featuring a terrace, this suite also provides a tea and coffee maker, a wardrobe and a TV. The unit offers 3 beds.

Show 7 photos

Deluxe, 2 Twin Beds

2 Twin Beds

345 sqft

Balcony

Minibar

Wheelchair accessible

x10

+

x6

More details

DOUBLE DELUXE 2 TWIN BEDS is 344 square feet and includes 2 single beds 80-130 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Show 7 photos

Deluxe, 2 Twin Beds, Single Use

2 Twin Beds

345 sqft

Balcony

Minibar

Wheelchair accessible

+

More details

DOUBLE SINGLE USE DELUXE 2 TWIN BEDS 1 ADULT is 344 square feet and includes 2 single beds 80-130 width plus living room, balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Show 7 photos

Deluxe, King Size

1 King Size Bed

345 sqft

Balcony

Minibar

Wheelchair accessible

x4

+

x3

More details

DOUBLE DELUXE 1 KING BED 2 ADULTS is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Show 5 photos

Deluxe, King Size, Partial Sea View

1 King Size Bed

345 sqft

Balcony

Minibar

Wheelchair accessible

x6

+

x3

More details

DOUBLE DELUXE 1 KING BED PARTIAL SEA VIEW 2 ADULTS is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Show 5 photos

Deluxe, King Size, Partial Sea View, Single Use

1 King Size Bed

345 sqft

Balcony

Minibar

Wheelchair accessible

+

More details

DOUBLE SINGLE USE DELUXE 1 KING BED PARTIAL SEA VIEW is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Show 8 photos

Junior Suite, Partial Sea View, Single Use

860 sqft

Minibar

Wheelchair accessible

x5

+

x3

More details

JUNIOR SUITE PARTIAL SEA VIEW 1 ADULT is 861 square feet and includes a king-size bed 150-183 width plus living room, terrace, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Show 6 photos

Superior, Single Use

375 sqft

Minibar

+

More details

DOUBLE SINGLE USE SUPERIOR is 377 square feet and includes a single bed 80-130 width plus satellite tv , hairdryer, ironing set, safe, bathrobes, and slippers.

Show 9 photos

Suite, Sea View

925 sqft

Minibar

Wheelchair accessible

+

More details

SUITE SEA VIEW 3 ADULTS + 1 CHILD is 926 square feet and includes a king-size bed 150-183 width plus living room, terrace, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Show 11 photos

Junior Suite, Single Use

925 sqft

Minibar

+

x3

More details

JUNIOR SUITE 1 ADULT is 926 square feet and includes a king-size bed 150-183 width plus living room, terrace, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

1 Bedroom Suite Partial Sea View - single occupancy in Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Show 12 photos

Suite, 1 Bedroom, Partial Sea View, Single Use

1 King Size Bed

2 Sofa Beds

745 sqft

Private Bathroom

Terrace

View

Minibar

x3

More details

Show 5 photos

Deluxe, Single, Single Use

345 sqft

Balcony

Minibar

Wheelchair accessible

+

More details

DOUBLE SINGLE USE DELUXE 1 KING BED is 344 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.

Guest reviews

8.8

18 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇬🇧

Holly

10

June 2024

Reception staff were wonderful, welcoming and accommodating. Our room was ready at 10am which we were not expecting but hugely appreciated / it was also our anniversary and they put a bottle of cava in our room. We were also welcomed drinks on arrival. Club sandwich at lunch was fab. Access to beach, amazing. Good facilities for watching the Euros.. we were so pleased with our suite for family of 5, size of bathroom also and balcony were amazing too. Honestly can’t really fault it. Wish we had longer. Breakfast was great.

We liked it all.

🇵🇹

António

8.2

October 2024

The beachfront location is ideal. The extensive breakfast options and the quality and variety of the restaurant's offerings were unexpected and impressive. The room is spacious and comfortable. I recommend this hotel and may return in the future.

The hotel management should address the issue of guests reserving sun chairs by leaving towels on them all day. This practice is inconsiderate to other guests who may wish to use the chairs and can create an unpleasant atmosphere around the pool area. A warning sign should be posted to remind guests that chairs are not to be reserved in this manner. Additionally, while the rooms are still in good condition, they could benefit from some modernization to enhance the overall guest experience.

🇨🇿

Natalia

10

July 2024

Beautiful property, location is great. We had breakfast included and opted for one buffet dinner on site. The food was very good. Miniclub was great. They had activities outside sometimes, only wish they were open longer hours :) Check-in time is 15:00, not 14:00 as mentioned on booking.com. The stuff was mostly very nice. Only at the pool bar some seemed always stressed out and running around.

More smiley faces would make the experience even better. Water pressure in the bathroom

🇬🇧

Helen

9.1

August 2024

The position of the hotel is ideal

The bathroom needs upgrading and use of the bar in the main building would be nice if it was opened up in the evening instead of just the pool bar being the only thing available

🇬🇧

Andrew

9.1

July 2024

Lovely hotel, excellent staff

Obviously just been taken over and one or two facilities not in use following this and it being early in summer. Not a problem but hotel would be even better once everything up and running

🇱🇺

Justyna

9.1

July 2024

I love the direct access to the beach and peaceful atmosphere of the place. The fitness room also perfect. The buffet food very tasty, fresh. The waiters and staff very kind and friendly.

Hard to say really. Perhaps the hotel pipes could be cleaned.

🇩🇪

Bolat

10

July 2024

The free charging opportunity for elektrik cars was really good. The staff were very helpful and friendly. The swimming pool and bar was also good.

It was a bit sad for us that the spa was not working during our holiday.

🇬🇧

Anuj

10

August 2025

The refurbishment is beautiful and great to see so many of the wonderful original staff like Roman, Victor, Jerome and Belen who are so helpful and welcoming.

Nothing, it’s perfect

🇺🇸

Chowdary

10

August 2025

Very clean resort!

🇱🇺

Ilya

9.1

September 2024

Friendly staff, good breakfast, clean pool, direct access to the beach.

The hotel is showing its age a bit

Points of Interest Around Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Attractions

Playa de Muro

1.2mi

Platja des Coll Baix

5.7mi

Sa Calobra Canyon and Beach (Torrent de Pareis)

16.7mi

Hams Caves (Cuevas dels Hams)

19mi

Sóller

22.6mi

Serra de Tramuntana

26.4mi

Valldemossa and La Granja

27.2mi

Palma Arab Baths (Baños Árabes)

29mi

Palma Plaza Mayor

29.5mi

Basilica de Sant Francesc

29.6mi

Es Pontàs

29.7mi

Palma Cathedral (La Seu)

29.8mi

Royal Palace of La Almudaina (Palau de l’Almudaina)

29.8mi

Es Baluard Museum

30.1mi

Cala Santanyí

30.6mi

Restaurants

Biniterra

Cuisines

  • Greek
  • Mediterranean
  • Moroccan
  • Spanish
  • International

Ambiances

  • Family Friendly
  • Modern

Ópalo Restaurant

Cuisines

  • Mediterranean

Ambiances

  • Family Friendly
  • Traditional

Pool Club

Cuisines

  • Mediterranean
  • International

Pools

Location

  • Outdoor

Features

  • With view
  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • With view
  • Heated

Age restrictions

  • Kids only

Availability

  • All season

Location

  • Indoor

Features

  • With view
  • Heated

Availability

  • All season

Amenities of Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Free spa

Beach

Sauna

Air conditioning

Tour desk

Bar

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Garden

View

Free toiletries

Balcony

Stay rules - Sarena de Muro Resort Mallorca, part of Destination by Hyatt

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property