THis is a wonderful, quaint, historic pension immediatley adjacent to the Templar Castle and the Cathedral in Ponferrada's old city. We enjoyed our stay, including the food at the restaurant. It was a quiet and comfortable stay just steps from nearby attractions. There is a grocery store about 5 minute walk away as well.

no issues

It was very centrally located across from the Castle an we had a great view. There is a bar downstairs where you can have breakfast, lunch and dinner or tapas which is very handy if you don't want to go far. Located near a square that has many food and shopping options.

No Laundry facilities. Staff did not know were the closest laundry facilities were available. Bit odd for a place where pilgrims stay.

I was allowed to check in early and the room comfortable. The restaurant was pretty good - really enjoyed the paella. The staff were very nice.

The bathroom tub faucet leaked constantly and there was a lot of noise on the street at night. It was a bit hard to fall asleep with the dripping noise and the street noise, but I eventually fell asleep and slept really well.

Very cozy traditional bedroom with old stone walls , bathroom was small but ok. Very quiet room. They provided safe storage for our bikes. The location was amazing. Morning staff was friendly

The young staff member at check in didn’t make us feel welcome at all .

I LOVED the stone walls and exposed wooden beam in my room. The charming architecture was my favorite part of the stay. Felt very "old world Europe." Location was perfect for travelers wanting to see the historical sites. Very easy access for pilgrims on the Camino.

No complaints. It was more than adequate for a one night stay.

Great Location Reception staff was very helpful in answering my many questions! Nice to have food and beverages in the same place - especially when it was raining!

Noisy during evening/night because of people socializing at the outdoor tables - right below our window.

We walked the camino...The place was very central with everything nearby and the staff very friendly. will definitely stay there again. the food at the restaurant was at a reasonable price and very tasteful.. thank you to all staff

Nothing..all good

Reception super friendly. Dinner place kind of cliquish but it's a local resto and bar. Clean and we'll appointed room and bath, with elevator which was needed. Breakfast excellent but not for rushing peregrinos.

Nothing. The one waitress was super friendly.

I love the location, the elevator, the staff that was very friendly and willing to help.

I had problems with the long pillow, but I was provided with a regular size one, and solved the pain on my back, so thank you!

Its just a good hotel! Good breakfast, quiet rooms, bar etc. Shops nearby. Its near the train station, next to the castle. From the busstation you walk to the nearby fountain and enter the street next to the Encina building. Its the street on the on the left. You walk ten minutes in straight line to the castle. Behind it its the first street LEFT.