Great location, good facilities, helpful and friendly staff.

The pros far outweigh the cons, and some of the cons were down to family circumstances. A family of 4 adults getting ready to go to a wedding, we really needed access to a 2nd toilet even if it was on a communal area. We couldn't get hot water to the kitchen sink, water dripped from the sink onto the floor, and there wasn't a drainer for pots, etc. I've only included things we didn't like for information in case improvements can be made. The overall experience was excellent.

The lady on reception. You are not paying her enough!! She is a star amongst stars and the ONLY reason you have a ten!!! The reception, the information and the apartment are amazing. The location, the space, the welcome, everything. We could not have wished for more in an apartment… except: READ BELOW…

The AC is terrible. Possibly even not working. Our apartment remained at 27 degrees inside all the time we were there but thankfully the bedroom was dark and quiet. If not, this apartment would have been a hell hole! So, GET THE AC FIXED IN 2C. If it hadn’t been for the wonderful lady I reception, we’d have given a SEVEN! By the way, we left you a Magnum in our freezer! 😂

It was handy to historical buildings and the cafe district. Staff were very friendly and helpful. Some spoke good English.They supplied us with a kettle once we asked. Although there was a washing machine, they did not supply detergent. There was good security at the apartment. There is a lift which was handy with heavy suitcases.

We were not made aware that the fee for parking in a secure area was 15€ per day. It was a few minutes walk from the apartment. We found the chairs and leather couch quite uncomfortable to sit in. There was no frypan in the apartment, only a few saucepans. No oil is supplied for cooking, nor basics like salt and pepper. The washing machine had black mould inside. It should have been made clearer that the key was available at reception on arrival. We notified them of the time of arrival and that was not acknowledged. When we phoned, the person did not understand English.

The apartment is a little bit dated, but it is very well be compensated with very functional apartment. It has washing machine, cloth hanger, pan and pot, cutleries, etc. It even has mocca pot to brew coffee. It will be more perfect if basic spices provided such as salt, pepper, and maybe cooking oil. But it is one of the best apartments that we rented. We are satisfied with it!

The apartment is big (penthouse) and has a nice terrace. It is well equipped. Beds are comfortable. I also liked that it was quiet.

It didn't feel that clean. I used 2 towels and they both had a lot of stains. We had a broken shower, but was replaced, and there was a bad smell coming from a bathroom. TV could use an upgrade, we would have loved to watch something on Netflix on a rainy evening.

The accommodation was clean, comfortable and located in a great place to access local attractions. It certainly wasn't luxurious, but more importantly it was well looked after. Reception were exceedingly helpful. A kettle was supplied when requested and local advice was readily available. All in all - if I return to Zaragoza I wouldn't hesitate to book this accommodation!

No negative comments to make.

Perfect location. Short walk to all the main sites. Hotel is on a quiet street. Rooms were clean, we used a washing machine that worked great. Kitchen is well equipped and has the cookware for at home cooking, if needed. We rented a car at the train station for day trips to visit the Goya birthplace museum and a civil war site in Belchite and used a public underground parking garage which is a short walk away.

No complaints, all was good and we would gladly return to this place.

Nice rooms, comfy bed. All basic things available in the kitchen, only missing a cutting board (for cooking) and a water heater to make tea. The reception guy was very kind, friendly and helpful with some extra tips for the city. Thanks very much for that comfortable and easy check in/stay.

The lady who checked us in was so friendly and helpful showed us a map of everything and explained were we needed to go ,a real pleasure to deal with. The location was great very convenient to all top attractions. Lovely building outside

Although it was a very large apartment,it really needs an updating,could fo with a good painting and deep clean .

The building is historical looking, and the paid hotel parking is very close. The lady in the reception is also quite friendly and tries to be helpful.

One of the building doesn't have elevator. So be sure to Check it if you are worried about steps. I think our room might be still new in the making. It's lacking a few essential items such as kettle or blanket. The wall is also a little chipped. But I believe it will eventually become a nice property for visitors if they keep working on the remodeling.