Clean.spacious.comfortable.close to the congress venue.garage.city centre accessible via public transport.free Basel pass!

The room was exactly as in the photos. -Self-check-in was straightforward. The in-house manager Vasiliki was very helpful during my checkin. -The room was clean, but housekeeping comes every 3-4 days, so bear that in mind. -The hotel is a bit far from the city center, but it is well connected by multiple bus and tram lines.

We had no major issues. -The street in front is a busy one, and you can't keep the window open if you have light sleep. -There was no safe in the room. -Room maintenance was not great, there were some small issues with the shower head or the garbage bin.

The location was absolutely amazing. Easy to get around from by bus or tram. The bus is in front of the hotel while the tram is a short walk. The hotel is right next to a shopping center with two supermarkets and a nice food area. The check-in online was straight-forward and with the room code, you can arrive at any time. Simply follow the signs to get to the room. There is an easy to use combi-oven in the room, a kettle and a coffeemachin, the TV had a nice amount of channels and there are many public facilities you could use if you'd like to.

- more a warning to others: the coffee from the machine in the room gets really hot, so do not accidentally touch it as it comes out of the machine. - the breakfast is fine, but doesn't change much during the week, so if you are staying for several days, it gets monotonous

Room was spacious, bed comfortable, great kitchen fully equipped, kettle and coffee maker, large walk in shower, fresh towels and bathroom products.

Lack of cleanliness of over toilet vent (thick with dust), rainfall shower not attached to wall properly but stuffed with toilet paper, hair on the wall mounted shower soap bottle (not mine), handprints on glass doors into bathroom (not mine), main lightshade in bedroom was broken. All small items but marks the stay lower than it should. Pillows were synthetic and lumpy :( awful and it was missing any cushions to lean against on the bed. Tried to contact Customer service to give feedback and by email, no reply.

The property is a little ways outside the city center but very reachable by both bus and tram. A basel card is provided the morning before your stay, so the commute is free anyways. The property was near (or technically part of) a big mall with many options for food, supermarkets, a cinema, etc, but fully inside so no noise or other issues that came from it. The area its in is pretty, there's a creek near the entrance of the hotel that has stairs leading down for a quick dip or just to sit and watch the water. Very enjoyable. The hotel seemed quite empty in the sense that only during the evenings, it came alive with people playing billiards and sitting outside on the lounge chairs. I got the sense a lot of people were there for longer stays, but no issues there whatsoever. The room was clean and had plenty of storage facilities. The kitchen was small but very well equipped in the sense of applications. Cooking and prep amenities were lackluster, but fine for two days. The bathroom was very nice and the japanese floorbed was comfortable. aside from that: thanks for the quick responses from the hotel staff anytime I needed it; there's no reception on-site, but it didn't feel like we were left to our own devices when we had questions.

the aircon wasn't very adjustable nor noticable, but the temperature was... ok! we were there in a heatwave so understandable that the room wasn't entirely cold.

A very nice kitchen with all the utensils, nice design and no need to talk to the reception desk, everything is well organised as a self service. Very good parking spots. Shared spaces with desks and a bar and bilard table.

The door to the bathroom provided zero privacy and the cleaning could be improved. After somebody dropped a cake in the community area, it was there for another 24h because there is literally no stuff there. It can create a different (and potentially dangerous, too) situation. The electricity in the room is really badly connected, so that you need to stand up from your bed and turn off the lights on the other side of the room every time. It is a small but really annoying element, that is usually well covered in hotels.

Comfortable clean and modern rooms, at a very reasonable price for a city-centre(ish) hotel in Switzerland. Travelling by tram into and from the centre was easy and straightforward, although we weren't made aware of the Basel pass until we arrived so spent money on day cards which weren't needed.

Check in was a bit difficult - I booked two rooms for my family and had to complete check in separately, which created two separate accounts which I had to switch between, looking for codes and room info. It would have been good to have someone on site to speak to when one of the door codes wasn't working on arrival.

Great location and easy to get around with the transport that’s available. Took about 12-15 mins depending on the bus or tram you take to get to the stop for the convention centre and another 10 min leisurely walk from there. A lovely staff happened to be around to help with getting in the room when I couldn’t work the code. You need a code for the entrance at night as well. I had a Large room which would be plenty for a couple let alone a solo travel. Very clean with a kitchen unit including sink, fridge, microwave oven + an arm chair, sofa, table etc. - all made the stay more comfortable. There were options for breakfast but easy enough to grab breakfast outside. There’s also a couple of restaurants a stone throw away from the property.

The only reason it’s a 9 is because aircon wasn’t working so I had to open the window in order to have the room less hot. With that comes the occasional street noise and it gets busier in the morning. I was on the 6th floor. I was only there for two nights and was busy with work so I didn’t get a chance to get in touch with the property to see if they can address the issue.

It was quite near everything including a Migros (supermarket) and bus and tram stops. Despite the negative points I wrote about below, it provided a good place to stay considering the fact that it was affordable. It was not a 5-star hotel, but the bed was comfy and we had a fridge to ourselves. It was quite okay for a short stay.

Despite the fact that there was a stove, there were no pans in the kitchen. The kettle's electrical parts were missing the first day, but we got it the day after. The room was only halfway cleaned with some garbage under the bed.

Great to have a kitchen in the room. Bed was very comfy. Location was perfect for us but might be too far away from the city centre for others.

Toilets with only a sliding door are difficult privacy-wise. There was no table even though there would be plenty of room for one. If there's a kitchen, it would be nice to have a place to eat... kitchen-wise it would be great to add a smaller pot to the inventory.