Nothing in particular, especially since I had expectations for a 4-star Marriott hotel. The truth is that we paid everything as requested: accommodation, guarantee, breakfast, city tax, but did not receive everything that was expected in return.

• not even a bottle of water in the fridge and didn't even put one in any of the days we stayed • when we asked at the reception in one of the evenings (for sunday night, since everything was closed in the city), we were told they didn't have at the moment and will send someone to our room so we ended up waiting for more than half hour • dinner was also disappointing since we wanted to order beef from the menu and…surprize…we were told that it was over for that evening • the heating system is not really efficient and effective

Independently booked a night in preparation for a Viking Cruise with our friends. There was a Viking desk that just happened to be there which was helpful to find our dock. It seems Viking uses this hotel for the pre cruise package. Comfortable bed and nice bar/ lounge downstairs. They held our luggage since our room was not ready. Concierge was helpful and quite friendly. It is close to the Convention Center and Sbahn stop.

It was a little expensive. We did not get the breakfast at the hotel but found cappuccinos and pastries etc. close by for much less.

Amazing staff. Each person we encountered went above & beyond. We spent 1 night since we had a concert at Baloise Sessions which was right across the street. I asked for a print out to be placed in our room upon arrival and it was there for us. See photo 😆. Breakfast was really good, staff member brought me 2 cappuccino. 2 in a row is unusual, but she did so with a smile. Very polite staff at the entire property. Very helpful also with any questions.

Nothing was off.

We loved this hotel, very friendly & helpful staff. The room was superb and the bed & pillows so so comfortable disappointed we only stayed 2 nights. Only ten minutes to the river with a free concert on the Saturday night, Also some great restaurants nearby. We’d happily stay again and can recommend this hotel especially if going on a cruise down the Rhine as the dock is a 20 minute walk or a 5 minute taxi away.

Nothing. Met and exceeded our expectations.

Excellent breakfast , Great location with walking distance to the centre and tram services opposite the hotel. Welcoming staff. Club room access was an extra bonus offering refreshments and a few snacks and sweets. Basel card was great with half price of admission to places like the zoo and free public transport

Upon cleaning the number of bath towels left were incorrect but this was quickly resolved. Having Lock on the bathroom door would be a good addition

Hotel is conveniently situated next to the messe and tram stops. The tram brings you to the city center in a few minutes. A stay at Marriott grants you the Basel Card (free public transportation + 50% off activities such as museums). That was a huge plus. The room is spacious and clean. Modern room + bathroom. I appreciated the kind gesture of a hand written note and chocolate cake for my birthday.

Room was slightly overheated (can be adjusted) and the heater (fan) made some noise during the night.

The location was excellent because it was right next to the Congress center where my conference happened - Wordcamp. and it had restaurants nearby which was very helpful for my team dinner. Also, it had good breakfast and an excellent Gym which helped me a lot during my stay. Room was neat and clean and had everything i needed. Plus I got a good room where sun light was falling through the windows which was excellent.

Everything was good.

Very nice room and well-functional bathroom. The room was spacious, bed was comfortable and everything functioned and was easy to use. Just a few steps from the local trolley that's free with hotel-provided City Card.

View was somewhat limited though a "port hole" style window and view as of convention center; interesting architecture, but not a splendid city view.

The staff were great and solved any problems with our accommodation with the least amount of hassle involved. The room was great and the breakfast was really good. The rest of the city was accessible from this location by tram, and we were given myBasel cards by the Hotel which gave us free travel on the buses trams for most zones even up to the German and French borders. MyBasel cards also gave us discounts to museums and a couple of events, so it was definitely worth having. MarktHalle Basel is worth visiting if you have difficulty finding a place to eat, and is easily accessible from this location.

Clean room, comfortable beds. I liked, that the breakfast could be booked onsite for the next morning, with a discount. Big, delicious buffet and nice staff. We stayed for the Fantasy Basel convention and for this, the location is fantastic! Cross the street and you're there :)

Still quite expensive breakfast, even with the discount. One could hear the trams and overall traffic in the room, but it's to expect as we had a room faced to the street.