I stayed also in two types of rooms, both of them were nice , very clean and comfortable. The staff was very kind and helpful. There was a good selection at breakfast, delicious cheese and the staff remembered what I had requested previous day and it was given the next day. The location is great, you can quickly reach all attractions, both by public transport and on foot.

The street-facing room is a bit noisier due to the traffic but only with the window open, and sometimes noises come from the neighboring rooms, especially when the water is turned on. There could be a bit more gluten-free pastries at breakfast.

Location being just a tram stop over the river away from the city and about five stops from the SBB Banhof. Clean and nice sized room for a couple of nights in Basel. Staff were friendly. Inclusive BaselCard that provided 'free travel' to/from airport via the #50 bus and also tram/bus travel around the city during the stay was really handy.

Would have liked air conditioning as room was a bit warm and some road noise (albeit not too much) overnight with windows open - but we did book a street side room, so we got what we paid for!

We occupied a family room for three persons It was spacious and nice, with the third bed (wall collapsible bed) in a side of the main area. Mini fridge available in the room, with free sodas and water. Deco was simple, but good taste. Beds were very comfortable and the bathroom was of a good size. The room was very quiet because it is in a separate wing of the hotel, so we had to walk through a small lovely courtyard to reach it. Breakfast was offered as two options: simple breakfast for 9 Euros, and buffet for 25 Euros. If you are for a small breakfast, it is a good deal, with good quality bread, coffee, cheese and confiture. Make sure to reserve the parking space in advance, as there are not many places available, but once the car ir parked inside, there isn to need to take it out during the visit, the hotel is easily reached by public transportation.

Everything was nice, no complains here.

Staff were really friendly and helpful. There was free tea and coffee downstairs. The room was extremely clean and good shower pressure. The beds and pillows were also very comfortable. Room came with normal hotel amenities, like slippers in room etc. Location was near a tram and bus station, so very central. Booking also came with a free Basel Card which gives you free public transport

Room was extremely hot with no ability to control the room temperature. We opened a window which helped and there was no noise, but have read other reviews that said it was too noisy for them

The staff at the Wettstein Hotel is the best that happened to me in Switzerland. Not only they're extra supportive but the kitchen staff is fun and helpful, understanding towards chocolate monsters and super caring. The breakfast was amazing (except for crumbled eggs). They even get melted Swiss chocolate instead of Nutella. The garden is pleasant and the pace is just right for rest. It was rather quiet all over the hotel. I got a room with a bathtub (my thing), and a comfy bed with a little bigger duvet than usual hotel duvets. and the location was good - right by the tram/bus stops and a walk away from the main station. The minibar was free and refilled every day, the cleaning lady was kind and even spoke my mother tongue. There were always amazing free coffee and tea and some cold drinks available by the reception. I had my best decaf coffee ever there at midnight! You'll also get a city pass with free public transportation around Basel and a 50% museum discount. What's worth mentioning, the pillows were comfy too, not too thick like in other hotels, and you had an option of changing the type of pillow. The pillows for guests with allergies are there by default. And the light in the bathroom was pleasant, not acute like in in other hotels.

The room by the street was extra hot and did not have air-con. The ventilation was not good enough and I'd wake up suffocating. There was a fan, but it was loud. The street was busy and loud due to the cars and renovation of the opposite building, so no possibility of getting fresh air.

When my 3y.o son got sick and we needed medicine, the staff was extremely helpful. They gave us directions to the nearest place and we're extremely kind. I can't emphasize enough how kind and family friendly the hotel and staff were. There is a kids playroom off the main lobby that was perfect for a rainy day. There is nothing I didn't like about this stay.

Literally, the only "bad" thing was that the elevator was too small for my whole family but that's pretty typical for Europe.

we arrived by car and drove into the entrance off the street blocking the footpath, however a staff member immediately came and opened the door to let us use the car park while we unloaded. We were then able to return the rental car easily. Checkin was easy and the reception staff were very helpful. Also the best coffee we have had since arriving in Europe and from an automatic machine. Nicely located to resturants and transport. Easy walking distance to the old town. Very clean and comfortable. We didn't have breakfast but loked at what was available and it looked very good. Recommended stay

The staff was very helpful. The rooms and facility are very clean, the same we have experienced in the past. This was our first time using on site parking and it was very convenient. It was a great perk that we were given passes to use local public transportation for free.

This facility is not child friendly. It's one thing to have child size toilet seats and cute shampoo, but windows are too low and I could only open out, not pivot - very dangerous. The door locks can be easily opened by a toddler. I did not sleep well because I was warm from not being able to have open windows (child fall hazard) and fearing my toddler would climb out of the pack and play and run out the door. The windows also are not blackout curtains, the room had much light until 10pm despite all curtains fully closed.

friendly helpful staff nice to have the free mini bar and free hot drinks throughout the day

breakfast wasn’t to my liking. Not enough choice. limited being intolerant to dairy. No hot food left when we came for breakfast. hence why we only had it one day would have been nice to have kettle in room

Cleanliness Staff responsiveness Tasty and high quality breakfast buffet Geographic location Room size A lot of hangers Quality soap and shampoo

The same breakfast every single day for 6 days in a row, no exceptions The positioning of the water tap in the bathroom (I hit myself a few times while taking shower) Weird lighting system in the room — it was always pretty dark The window roller (outside) have been lowered 80% by the staff at some point during my stay and I couldn’t bring them up despite looking for the hidden button for quite some time :) No dinner, except for some sort of Catering from a local pizzeria offering a relatively low choice (yet tasty) dishes. But despite the aforementioned, I am pleased with my stay at this hotel and will definitely consider staying there again