I have stayed at the Krafft many times. I consider it to be all in all the best hotel in Basel and one of the best I have ever stayed in. It does not boast the trimmings and trappings of 4 star luxury, rather the enormous satisfaction of everything done just right to the smallest detail . Even in the simple single rooms all the fittings are of the highest quality and properly maintained. The smallest bathrooms are still excellent with powerful modern showers, big fluffy towels and nice gels and shampoos. Beds super comfortable and the view from the Rhineside rooms far better than from the 5 star Drei Konige across the river...because you're looking AT the beautiful Grossbasel Rhineside, not from it. The lovely staircase and landings have the feel of a restored 19thc mansion. Each floor has a station for coffee-making and a font for still or sparkling mineral water with carafes. There's a swim-bag in each room to put your clothes and towl in and take into the water if you swim in the Rhine. No key cards here. A big heavy metal key fob and a real key in keeping with the rich history of this place. They have updated their fleet of free cycles available for guests, still Bromptons but now brightly coloured ones. Breakfasts are gorgeous and the dining room overlooking the Rhine stunning. Staff always super attentive. As you leave after check out they offer you bottle of mineral water for your journey. Details like this in my opinion are what make a good hotel great.

The staff was very friendly, welcoming, efficient and helpful. They are the ones who make the difference between just a stay in this nice hotel, or a stay that you enjoy and will remember. Breakfasts are very good, quite above any typical hotel-breakfast. Rooms are clean, spacious and confortable. The hotel itself is super well located both at the center, and nearby public transports.

I thought that our room would have a view on the river, when it actually didn't, and this wasn't clear to me at the time of the reservation. Still, it remains quite a detail and did not have any impact on our well being in the hotel!

What was not to like. Excellent location on the banks of the Rhein. Great communication beforehand, which made getting to the hotel to from the airport very easy. Staff were all super friendly and couldn't help enough with any issues or questions. Room clean, tidy, comfortable and more than adequate. Breakfast to die for 😍 everything from cereals, fruits, juices, breads, cold meats, cheeses, sausages, hummus, salad, eggs (fantastic egg scrambling machine) and even make your own waffles. Basel was a beautiful city. Interesting to see, everyone very friendly. Eating out was great too. Would thoroughly recommend a trip to Basel and definitely stay at the Krafft Basel Hotel. You will not be disappointed.

Not one thing

The hotel is in a prime location, offering stunning views of the Rhine River and easy access to the charming old town. Guests will find that all major attractions, shops, and restaurants are conveniently within walking distance, making it an ideal base for exploring the area. Breakfast here is excellent, with a wide selection available for several hours, overlooking the Rhine, and the option to dine in the evening adds to the experience. We particularly enjoyed the cosy sitting room next to the reception. It’s beautifully decorated and serves as an excellent spot for meetings and discussions, blending comfort with convenience.

We were delighted with the friendly and accommodating staff and the overall quality of the accommodations. However, while retaining some old-world glamour is charming, the rooms' soundproofing could definitely use some improvement.

The room was very spacious, the hotel itself is in an ideal location. They provided a waterproof bag so we could enjoy a swim in the Rhine - which was a lovely touch considering the heat in Switzerland during our stay. The staff were very friendly and helpful. Brilliant hotel and staff, would stay here again.

The only issue we had was the heat. The hotel very kindly provided a fan in the room - nothing more they could've done to make it more comfortable but it was still 29 degrees through the night with the fan on.

The hotel has a great location by the Rhine River very close to many restaurants and shops. I was upgraded to a corner room located in a building opposite the main building and I really enjoyed the extra space. The room was also quiet and private. There was a tea and water station located on my floor. Breakfast had a good selection and was served in the main building overlooking the Rhine River.

The shower in my room kept on moving towards the glass door when the water was turned on. I had to keep on moving it back away from the glass door but it was not able to stay at the position that I wanted.

The staff were very welcoming and smiley. I arrived too early for my booking but they kindly took my luggage and arranged for it to be in my room when I checked in a couple of hours later. The building is big and old and full of character. Everything was very clean and I was very pleased to have a Dyson fan in my room, as the weather was very warm. Breakfast area was lovely. Facing out to the river. Plenty of options and an attentive, discreet service.

No issues really. The wooden floors were very creaky and loud, but not much they can do to change that in a lovely old building. Most of my stays in Switzerland have the same feature and you stop noticing after a while.

Nice old building situated directly over the River Rhine. Air conditioning is lacking, but a fan is provided. In every floor corridor, one has access to coffees, tea, and water since there is no mini bar in the rooms. An overall pleasant stay.

I would suggest staff are properly briefed regarding which car parks have special concessions with the hotel. We were not given the correct information and ended up paying three times more than what was expected since we were not entitled to the discount.

Incredible location overlooking the Rhein River. Beautiful big room, everything very clean and tidy. Great facilities. They provide a waterproof bag so you can float down the river.

No air con (common in Switzerland) so in peak summer it was incredibly hot in the room at night. The staff were great and provided a second fan for us which worked wonders the second night.

Lovely team of staff, reception and breakfast in particular. Great selection of food for breakfast and all very tasty/fresh - The quiet elegance of the room very soothing. Loved our room (4/12), spacious, good comfortable and excellent lighting in the bathroom with magnified mirror (much appreciated). Will certainly come back to try restaurant when it is open again and also the outside by river space in better weather.

Restaurant to be open! Otherwise no complaints - The exterior/build work/crance etc perhaps a bit off-putting on arrival, but all good once inside.