The hotel far exceeded my expectations. The staff was very friendly and helpful and arranged a great taxi for our departure to the airport. We arrived well in advance of our check-in time and the staff securely stored our luggage and moved it to our room when it was ready. The lobby coffee and pastry shop was lovely and we enjoyed having breakfast and relaxing a bit before going to explore the area. The neighborhood was quiet and very quaint with nice shops and restaurants within 5–8-minute walking. We added breakfast which was in the sister hotel across the street, The hotel and restaurant were beautiful, and the breakfast was amazing. Highly recommend for a stay in Basel.

No complaints. Hotel and room were both well thought out and very comfortable and clean. It is very minimalistic but still cozy and the beds were very comfortable.

Fantastic staff, nice size room, perfect climate control in the room (warm and cozy now in the winter, cool and refreshing when we stayed in the summer two years ago). Indoor slippers and bathrobes were nice extras. Wonderful smelling soap and lotion. Two different kind of pillows in the bed: soft and hard. Plenty of food storage space in the kitchen area. Nice lighting. Modern design, nice big window, good ventilation, airy, fresh and clean smell everywhere.

Bed mattresses were hard. Comforters were thin for winter-time, and no extra blankets. Very small closet with only 5 hangars. Not enough space to hang clothes for two travelers. Also: no hooks by the door to hang your winter coats, no hooks in the bathroom to hang your bathrobe. No folding luggage rack to put your suitcase on, which meant you had to be on your knees on the floor getting your clothing out of your suitcase every day. Only one chair in the room, which meant we could not sit down together and eat whatever we cooked in the kitchenette.

We loved our stay, nothing to fault. The hotel is set across several buildings, we stayed in an annexe across a quiet road from the main building, we didn't find this a problem. The room was spacious, spotless and modern. Tea and coffee were provided, aswell as a minibar. Beds were comfortable and bedding of an excellent quality. Breakfast was delicious, with a good choice, eggs and bacon cooked to order. Location was excellent, although in a very quiet street, a two minute walk and your in the centre and old town and access to trams to take you across the city and upto the train station. Staff are friendly and couldn't do enough for you. They provided all information we needed. We would not hesitate to recommend this hotel. Thank you.

breakfast was good, lots of choice and attentive staff, the lcoation was excellent so central but not bothered by grounds, the hotel has a number of food offerings we used the bakery, bar and Atelier resturant and they were all good.

the only thing we felt could be improved was maybe some coat hooks in the rooms! the wardrobe is small so in the winter with heavy coats it started to get congested and we had to use chairs as wardrobes!

- Fantastic location, in a central yet quiet and green part of Basel’s old town. Lots of restaurants around and very walkable. The 3 tram stops right outside the property. - Building recently renovated, with simple and tasteful design details - The unit I stayed in overlooked the green back yard and the nearby music school. It had all amenities, including a kitchenette. It was very well designed, which I appreciated as an architect myself, and had plenty of natural light. - I particularly appreciated that some of the sockets next to the bed were of the round European kind in addition to the more narrow Swiss ones. Very thoughtful, considering that most people these days use such sockets to charge their devices, especially smart phones, which might not always have chargers compatible with the Swiss socket - Various small things, from an amenity kit and slippers/bathrobe set to an architecture guide to Basel and a pocket book gift from the art house publisher Reclam, added to a pleasant stay. It is nice to feel appreciated and taken care of as a guest with nice little gestures like this, which make the hotel live up to its name as an art guest house

Really lovely clean apartment with everything you could need. The washing machine/dryer combo was a wonderful surprise which allowed us to get some of our holiday washing done. Everything you could need (providing you didn’t wish to do too much cooking). Great space with the ability to make two separate rooms with a sliding partition. Excellent black out blinds meaning our son slept great. Amazing location just a simple walk down the hill right into the centre of town. Breakfast also really lovely with a great spread. Beautiful bathroom and great shower. Really pleased with the Basal Card allowing us to travel for free. Oh and the tram stop is right outside the door! 5 stars from us (two adults and one 4 year old).

Great location right beside most museums. Hotel rooms are great, very big, and spacious. It also has a fridge to store food and tap for water. The hotel has an option to take electric bikes and also an electric car you must book in advance. We took.the bikes and cycled to france and germany, which was only about 15 minutes away but a great extra.. Also you get a free basel card when you arrive which includes the bus back to the airport. Also, a handy tip if you're flying, don't pay for the bus into basel your hotel booking reference for any hotel counts as your bus ticket.

Nothing

Breakfast was outstanding. Fresh fruit, cold cuts, cheeses, croissants-both plain and chocolate, yogurt, juices, and coffee drinks and eggs per order. It does not get much better than this. Service was excellent as was the food.

The hotel has in room controlled heating and air conditioning. It would have been nice if instructions on how to operate the controls were provided. It would have been very helpful.

Location, location location! Really central in terms of old town, tram and bus stop nearby. But ever so quiet in the evenings. Slept so well. Facilities, were clean & modern. No noise from the street. Shower was amazing & separate toilet to bathroom was a big plus.

Only problem was not being able to shut the sliding bathroom door. Had to wedge a slipper in to stop it sliding back. Not a huge issue though.

Staff was outstanding. So nice. The rooms are very spacious, clean and I like the separate toilet from shower room. Amenities and min-bare were good. Bed was very relaxing. Large windows let in so much beautiful sunlight. The coffee and snack bar in the lobby were great and convenient. Overall, just wonderful.

It would have been nice to have a water kettle in the room for tea. Breakfast was fine, but a bit expensive for what it was. Hotel Krafft does a slightly nicer breakfast (i.e. more variety / choice) for only 20CHF.