The room was huge and lovely furnishings etc. Coffee/tea making on each floor as well as fresh water and fruit. Breakfast was excellent. Staff were friendly and helpful.

The local church bells ring the time all the night!... Makesure you ask for a room on the other side of the hotel if you are a light sleeper!

Everything! This is one of the best hotels I’ve stayed in. Beautifully designed with a real modern flair that stands it apart from the run of the mill corporate feel of so many hotels. Spotlessly clean and the attention to detail is outstanding. From lovely glass tumblers in the room as opposed to the ubiquitous plastic water bottle, to the drinks station on each floor where you can help yourself to tea, coffee, fruits and on tap sparkling or still water which you can decant into a glass carafe and take into your room. The breakfast choice is wide and delicious. Recommend the scrambled eggs which are so easy to get wrong in a hotel- superb! The staff are polite, welcoming and efficient. The hotel also provides a free travel card for use on all public transport in Basel during your stay. All in all, a must stay hotel.

Nothing!

The location was great and the rooms were spacious and comfortable. We loved the water/ coffee station and started each day with a coffee and an Apple. We liked the style of the rooms and of the hotel generally. There is a tram stop 1 minute away, it’s a short walk into town and there are supermarkets really close by.

As others have said, the rooms are quite hot and it doesn’t seem possible to turn the heating down. It is quite noisy if you open the windows. We were at the back but there were concerts on in the Volkshaus every night and at the weekends they went on until well after midnight. This meant that we couldn’t open the window until after they had finished.

The Room design , the beds are comfy, the breakfast was good with huge variety, location , the staff are very friendly, helpful and hospital specially ( Dragos and Naiara),

Allot of sound disturbance coming from horns sound The sound of church bells opposite to the hotel every 30 minutes which disturbs continuous sleeping, No fridge in the room so I kept my Diabetes medications and injections in the reception and used to go there whenever it’s needed, No available parking and need to go the nearby parking, last but not least there are No clothes cabinets in the rooms( No wardrobe available).

Apart from heating inconvenience (see below), everything else was excellent. Historical building with well preserved original features (e.g. wooden windows). Interior design reflects the simplicity of the original purpose: not ostentatious, but very good quality. Very nice staff, very good breakfast. Swiss trademark: public transport card with museum discounts in exchange for the local tax (I did not need to use, I was walking, but it was still a nice complement).

Room heating settings are made in a way that you can only steer the required temperature within a certain range. The lower bar of the range (minimal temperature) is 19.5 degrees Celsius, which is too high for a good sleep at night and makes the air very dry (I had sore throat waking up in the morning), even if you open up all windows wide before sleep to let fresh air in. + A bit noisy late in the evening due to musical rehearsals on the ground floor, and wooden windows are not noise proof.

We stayed in a Junior suite (Room 112). It was beautifully furnished & very spacious, with huge windows overlooking the pretty interior courtyard. The entrance opens into a dressing area with a bathroom & separate toilet to the right, and to the left the main room consists of a very comfortable large bed, plus a seating & dining area. The 2 areas can be separated by a huge curtain. The fixtures & fittings are high quality & stylish, and the whole suite was immaculately clean. The hotel has a great bar & restaurant with very attentive staff.

There is a drinks station on the bedroom corridor for tea & coffee etc which is fine, but given the choice I would have preferred to have facilities in the room, but it's not really an issue.

The decor was smooth and clean. The front disk was helpful, respectful and generous. The bathroom was beautiful with excellent design. The whole room was massive with an incredible view. Free coffee, and the breakfast was excellent. Freshly cooked eggs. Yum! Incredible and handsome bartender as well with sexy accent who knew his cocktails. Amazing.

We didn't know what to do with the little alcohol bottle. Realised too late it's bitters after we tried to take a sip lol. Could have been a little bottle of whisky, but this is nitpicking. It was expensive but we knew that before we committed so it wasn't a surprise. For the price however, it's worth every penny.

The hotel is very charming. The design is unique and we loved the atmosphere. The room was spacious. Location-wise it's quite easy to get really anywhere you need to go as the hotel is located near a transit hub. The staff were also very accommodating and kind.

There is one fun quirk where it appears our room specifically had a wall installed for the bathroom to be added. This wall includes a door that doesn't lock and has a small circular window. If you're traveling with someone you're less familiar with, be advised there is a small window where you can be possibly seen using the toilet or shower at any time. It didn't bother my partner and I much, but something to be mindful of. I, of course, am not sure if that was a specific quirk of our room and not something all rooms have.

The room was spacious and I loved the view of the church. I also enjoyed the timely ringing of the church bells. The location is excellent for visitors looking to explore the old town and the many museums in it and around it. Complimentary coffee, tea, cold still and sparkling water , as well as apples, were available 24/7 in the corridor. Breakfast buffet includes multiple types of bread, cheese, meat, musli, cereals and fruits. The proximity to Clarapalts enabled us to choose between walking or using public transportation depending on our desires and the weather.

We only had one chair in the room, so one of us had to sit on the bedside stool. The lights around the sink can be improved. Additional pillows would be appreciated.

Stunning hotel in the perfect location in Basel. Staff we exceptionally cool and nice, especially the Romanian gentleman at the front desk! Beautiful cozy room with impeccable design, great little mini bar and gorgeous bathroom with the BEST hairdryer I've ever used in a hotel. Big bonus for the lady that comes around to your room with the bar cart offering drinks. Very nice touch. We didn't have an issue with noise as others may have mentioned - our room faced the courtyard and while we were there on a Saturday night, it wasn't rowdy. Can't fault the place, with little extra touches that make it special.

Nothing I didn't like.