The hotel, staff, views, location and breakfast were all amazing. The hotel balcony has the best view point in grindelwald. The views of snow clad Eiger from rooms was unbeatable. Julius upgraded our room for six nights stay. He guided us with options for our trip. Big thanks to him and all staff for making our stay memorable. During rains the balcony is the best place to enjoy the view. Bang opposite is the mini golf where family can spent an enjoyable evening. Base station to grindelwald first is very close. The first bus stop from grindelwald is hotel which reflects the views and prominence of hotel.

Everything was perfect.

The view in the balcony and the location

a bit serious staff not much friendly, they make you feel like you are working in a company

Exceptional location on the main Street with an imposing view and a migros beneath. Good soundproofing Apartment First, being an apartment in a Hotel, brings the best of both worlds. You don't have to worry about the dishes, yet you get the togetherness of an apartment! You can make your own food, especially useful with picky eaters. The upstairs bedroom has an attached bathroom. It also has a Jacuzzi! It would be my first choice for the next stay.

Almost perfect. The kids room with 2 single beds, had cobwebs in the roof, hence one star deducted for service. Otherwise, service was very good.

The staff are so nice, location is great. The view is fantastic, and a bus stop in front door in case you have a large luggage

Sadly a tree blocked the view for Eiger

A simple and functional room which was very clean, had great mountain views and a lovely balcony. Nice breakfast included. Friendly and helpful staff. The room was with my wife and daughter and had a double bed and a single bed. Perfect for our needs. Our room overlooked the main street and was in a great central location. Great double glazed balcony door and window so was very quiet.

Great location just 5 minutes from the Grindelwald Railway Station, friendly staff, secure luggage storage before check-in. Rooms were large, sockets near the beds, breakfast was high quality with great variety, a nice start for exploring the region.

The price feels high for the value and experience if you take away the fact that it's Grindelwald. Bathroom had chipped paint and visible mold, which should not happen in this price range. Street noise from nearby parties can also be disturbing.

The location couldn’t be better, situated right in the heart of the village, which made exploring the area very convenient. The staff at the hotel were exceptionally friendly and went out of their way to ensure a comfortable stay. The room itself was a pleasant surprise – it was not just a room but a full apartment complete with a kitchen. It was more spacious than I had anticipated and featured a private entrance, adding an extra layer of privacy to our stay.

The apartment was impeccably clean and maintained, although the decor and furnishings had a charming, albeit slightly dated, Swiss style. This only added to the rustic charm of the place. A minor inconvenience was that the water took some time to heat up in the shower, but it was a small issue compared to the overall quality of the stay.

The view is superb, with mountains view right outside our balcony. Room is big and bed is comfortable. Next to it is the supermarket and eateries nearby.

Nothing

We loved the balcony, the location, breakfast offered a good variety. The front desk staff was helpful. The shower and bathroom set up was good. We liked fresh linen after a few days.

We didn't understand how to use the shades on the door and windows. The lighting over the bed got in the way when you try to sit in the bed.

The staff is super warm and welcoming. Hotel provides breakfast and nice sauna service. The location is great where it’s just walking distance from the train station and you can see the beautiful mountains outside. There are tons of restaurants around too which is very convenient.

The water heat up slow in the bathroom, but not bad.