The location is one of the main USP of this lovely hotel - literally an 80 metre walk from the train station. The hotel is nicely decorated, and Reception were very welcoming. The rooms/ lifts are split into two sides, which makes coordinating sometimes a bit interesting! Breakfast was very good. Solid selection of foods, pastries. The breakfast staff were amazing, hats off to Simone, Flavia and Ajay who made us feel extra special, remembering our breakfast needs every morning and taking the time to talk to the children. The train station is close, the main bus-stop is even closer - just across the road. The roof-top terrace has been nicely brightened up with plants. The rooms were well equipped with kettle, coffee machine, and incredible glacier water straight from the tap!

There was a slight restriction in the rooms on number of English Breakfast teabags - staff from the restaurant very kindly gave us extras in the morning to use later in the day.

Easy access from train station. Lovely spa area. Roof terrace can be used to get lovely views of the Eiger and surrounding mountains. Food in restaurant was very good…….Balcony keeps you in touch with everything going on in the village.

Spa area smaller than expected due to some clever photography! Lifts are extremely small and therefore only two people at a time with luggage. Upon arrival bedside drawers still had rubbish left by previous guests. En-suite bathroom has opaque glass…..which I find very disconcerting as shadow of person using it can still be seen from the bedroom.

location, comfort, cleanliness and view

The staff at the restaurant attached to it visibly made harsh nod of head in disgust (for no reason) when we were dining. Especially they were staring at us eating food right through the time that made us feel awkward. Not to mention the remarks another staff was passing to the person serving us when we asked for water. it is not a nice thing for the guest.

Perfect stay. Central location Grindelvald so you can walk to the train and bus station and also to the village. Super clean rooms. I loved the aesthetic of the hotel. Great breakfast. Special thanks to Simone! Super friendly staff that everymorning welcomed us at the breakfast room!

Some guest didnt follow the spa etiquete rules and I think the hotel should reinforce that.

The room is nice and clean. Most of the supplies we're provided. The location of the hotel is great! It is just besides the train station and is easy to find. From the balcony you can see the mountain which is a very nice experience, highly recommended the room with a balcony. A pity that we have no time to try the sauna. The breakfast is also really good.

The cups in the room were dirty, so I suppose they were not carefully cleaned. There was also a opened bottle of water in the fridge. The room should be cleaned up carefully.

The location and the vibe.

Everything was great up until our first breakfast my husband was still having another drink. When he went back to the seat the waiter had already packed up so he sat else where. Then the waiter came shoo him off like shooing off a bird telling him to go back to the original seat so another couple can sit there. The waiter could’ve asked nicely instead of being so rude. This gesture ruined our honeymoon.

Good location since it is across the street from bus station and train station. Easy to walk to many restaurants and take transit to places for hiking. The Visitors pass they provide has valuable coupons-don’t forget to use at cable cars and attractions for discounts!! Very good breakfast.

The sauna is only open 9am-8pm which was limiting. A bit hot at night since it was warm and no top sheet (common on this trip but would be nice in the heat).

Staying at Hotel Kreuz & Post in Grindelwald provided a charming and picturesque experience in breathtaking surroundings. The hotel's alpine aesthetic, together with the friendly service, created a welcoming atmosphere that blended perfectly with the surroundings. The mountain views from the rooms added an extra touch of magic to the stay. One aspect to take into account is that there is no air conditioning in the hotel, which can be somewhat of a challenge in the summer months. During periods of warmer weather the rooms could get quite warm which was somewhat uncomfortable. Fortunately, these warmer moments were partly compensated by the available wellness facilities. The hotel offered a wonderful relaxation option with its wellness area. Guests enjoyed a relaxing time in the sauna, which was especially refreshing after a day of adventures in the mountains. These facilities certainly added a feeling of luxury and pampering to the stay. The traditional décor added a rustic touch to the stay. The hotel's restaurant served delicious dishes and local delicacies, which was definitely a plus. The location of Hotel Kreuz & Post is a great advantage, with easy access to the surrounding nature and hiking trails. The hotel also offered thoughtful amenities and services, making it a great base for exploring the beautiful Grindelwald region.

Outstanding location, literally across the road from the train station and the bus station. This was a real advantage as we had planned to use Grindelwald as a base for trips around the area. It was such fun to see the train arriving from our windows and be able to stroll across to meet friends arriving on the train. We appreciated getting our rooms early, the fact that they were all close together, and the lavish breakfast spread. A lot of love and thinking has gone into the room design and management of the hotel, and we appreciated small things like the clothes drying racks in the bathroom and the USB charging points. We had a great time and would recommend this to all our friends

While the overall temperature was always comfortable in Grindelwald, the days were extremely bright and sunny and the rooms tend to get a bit stuffy. I would strongly suggest to the management that each room be equipped with a pedestal fan to help with air circulation. This was the only comment we had on an otherwise outstanding stay. It would also be very helpful to get a list of local restaurants and opening/closing times, as we got caught out on a couple of days not realizing that restaurants tend to close early. Thankfully the hotel's own restaurant is open for longer.

Everything about our stay was simply amazing! The hotel is so close to the train station & right across the bus stop. It is on the main street. The staff were super helpful & very friendly. The hotel serve amazing breakfast & the view from the terrace onto the Eiger is breathtakingly beautiful. Our room was spacious & fulfilled all our needs. The hotel also has a spa & sauna although we didn't make use of it, spending our time in the mountains & outside. The hotel also offered us a guest card, which was super helpful in getting around on the public transport.

I cannot think of anything - would have loved a room with a view of the Eiger, but unfortunately there were none available. Next time I'll be sure to book it in advance