It was spacious accommodation close to the rail station and the bus stop which was very handy. The hotel is tired in need of modernisation. We didn’t mind this as much. Although one morning the water was gone. We were asked to keep all the taps open for the brown water to run which took a while. I didn’t expect this at such a hotel and thought we will get an apology of some kind but we didn’t. Breakfast was the same throughout our stay. Many times eggs and the rest of the warm food was cold. The staff at the breakfast was very attentive. We enjoyed the hotel restaurant. We liked the pool area. All in all it’s a mixed experience but despite some hiccups we enjoyed our stay.

We stayed at the hotel for a week and couldn't understand why its rating on Booking.com is only 8.4. The hotel met or exceeded our expectations on all fronts: Location 10 Room 10 Facilities 10 Bar area 10 (nice and cozy) Reception staff 10 (I noticed several negative reviews in Booking.com, not justified in my view) Food 10: the hamburger was the best I have ever tasted (seriously. and I am a hamburger person), and the fillet mignon was fantastic Breakfast: excellent choice, great omelettes Spa 10 (Massage therapist (Marta) 10, amazing massage) Staff 10 With amazing views to the Eiger from our room it was a wonderful overall experience. We have stayed at several hotels in Grindelwald in the past. This is the first one we want to come back to, and expect to do so twice a year.

It is difficult to express in normal English words how amazing Hotel Schweizerhoff is. Imagine the best hotel in the Harry Potter universe, and you're still not even close. The staff are super friendly, the food is amazing, literally every detail has been carefully and meticulously worked out - from the coathangers to the minibar. The devotion to traditional Swiss values is paramount - actually, all the stories you hear of Wizards from those fantasy authors whose names start with a capital "J", are mostly refurbished local legends. You should (if you can afford it) spend some time in the authentic Swiss Alps, and connect to the incomprehensible and epic energy of the Schweizerhoff!

That I could only stay for 1 day - next year, I hope 2 weeks!

Location cannot be better; easy walking distance to everything. views from the room are spectacular. restaurant and bar area are extremely comfortable and staff was very friendly and helpful.

Bed was a bit hard, as it is just a single mattress. Not terrible, but could be a great upgrade to get more padding in the mattress. The only other ask would be to set up a better outdoor seating area, with more fire / heaters / blankets, so that you can really enjoy the mountain ambiance.

Restaurant Schmitte was excellent. There had been a mix up in our reservation, but the Chef flexibly arranged for us a wonderful and charming full course dinner with paring wines. Probably one of the less recognised part of the Hotel. But for those staying we would strongly recommend a dinner there. Well worth the price (at least in Switzerland).

The online reservation system for the restaurants need to be reworked.

good location and big apartment

laundry and room service are not very good. I left my laundry with paper for 2 days noone take it . I asked housekeeping and they said we are coming but they didn't come to pick it up. I left food trolley food 24 hours noone come to take it out. also when we came back to the hotel we found our room not clean and no towels. they should clean rooms and change towels every day but they didn't.

Location,beautiful hotel and all the staff are superb,truly great menu cooked superbly. Just to mention some staff who made the stay very special are Dieter,tony and all the staff who I apologise as I fail to remember their names.

As above

Traditional Swiss charm. Pool and spa areas are spacious and clean. Our room had two balconies, and stunning views of the Alps. Short walk to train station and Main Street shopping and restaurants.

Room furnishings somewhat dated.

The view from the room is breathtaking, location adherent to train station, highly professional very friendly staff

Nothing at all

The loaction, the facilities and views from the rooms are superb, and the staff are wonderful, friendly, and professional. The train station is few steps away which is very convenient to get to all the activities.

Due to the heat wave, no A/C was a minor issue during day, but yet the cool breeze at night was great.