We loved this place! It was a little bit of a hike to and from the town but nothing crazy. We liked that it was slightly off the main strip because it was a bit quieter. You could always drive up and down but we found the walk just fine! The bed were COMFY. Bathroom and facilities were clean. We enjoyed that the had laundry we could use. There food was OUTSTANDING! and services was top notch. We felt right at home. The staff there was more than accommodating and even let us keep our luggage there after we checked out so we could spend a half day exploring still!

The walk up could be too much for some. BUT, it was the reason we enjoyed it because it was off the main strip where it was a bit louder!

Room (we had family suite) was very spacious with the 2 adjoining rooms. Good to have coffee maker and could get a kettle upon request from front desk. The view to the Eiger was great from the balcony outside the room but we were on the first floor, and I suspect the third floor suites may have been even better for the view from within the room. Parking was easy. Many reviews complained about the steep climb to the hotel from the train station, but we managed it okay a few times with a 9 and 6 year old, though it could be harder for more elderly people. Front desk staff quite helpful on where to go. If skiing, there are a number of places in town to rent equipment and then can buy ski passes (a bit confusing with all the various transportation pass options). Rooms were well heated and we had the choice to even open the window to cool down a bit as it was 10 degrees in Feb so quite warm for Grindelwald. Food options in town are quite limited unless you want a sit down meal, and hotel dinner needs to be reserved in advance, but we managed to buy stuff from the local grocery store in town (open till 7 PM) one night and got takeaway pizza the other night. The bathroom was basic but clean and good, I had read on some other reviews that this was a problem area, but it was not so for us. I daresay it was slightly better than how it looks in some of the photos which make it look quite rundown.

Breakfast was pretty basic - cereals, croissants/bread and cheese. Decent, but basic and for the price it could be better. Staff at breakfast were also not as friendly as the staff at the check in counter, though they were not rude either. The room has a safe but its quite so cannot fit larger electronic devices like ipads or laptops.

Location was perfect, about two blocks uphill from the busier downtown and the train station. The hotel was quiet, pretty and had gorgeous views of the town and the mountains over the beautiful window boxes on our balcony. We slept well and the breakfast room was nicely decorated and served a typical Swiss breakfast food — cheese, sausage, yogurt, breads, cereal, fruit and yogurt. The staff — Lise in particular — was very nice and very helpful. We were very pleased we picked the Hotel Alpenhof Grindelwald as we could walk to most things we wanted to do and places for dinner. The hotel’s free parking lot had a reasonable amount of room, unlike some other hotels we saw.

Maybe a little more variety for breakfast, as we stayed there 6 nights. But what they had was always great.

We liked: 1. Wonderful staff for making us feel at home 2. The hotel transfers up and down the hill: even though it's a short distance, with suitcases and young kids would have been a challenge :) 3. The location: close to town yet quiet, beautiful views as it is on a hillside, close to the supermarket, restaurants, train station etc. 4. Kids toys in the lobby! What a cosy touch, thank you. 5. The family suite was cozy, clean and comfortable 6. Breakfast and our dinner there were delicious and our dinner staff were wonderful too

That we did not book for longer.

I would highly recommend this wonderful hotel. The geraniums on the balconies are exactly like in the photos. It is a very welcoming sight on arrival. The rooms are lovely, very spacious, well -equipped with a separate partition as a salon and the views are amazing. Yes, it is up a little hill but it is fine and well worth the effort to be away from the main road in Grindelwald. The breakfast is amazing with a huge choice of good quality food and the restaurant food in the evening is excellent and fairly priced. No need to walk down into the town to eat. Thanks to Tiago for his excellent service. All the staff without exception are very friendly, efficient and helpful. I would most definitely return.

Nothing. Everything was perfect

The location is great with a short walk to downtown. The hotel itself is very traditional and picturesque. We enjoyed our stay.

Breakfast is continental. Other than that, all was good!

View from our balcony was worth every penny spent! There was not much to do in the town at night, but to sit on that balcony and look out was perfect. Our room was very spacious. Man serving at breakfast was so kind and friendly. Bartender/waiter was nice. Location was great.

The bar and restaurant were not open every night, so we went to Coop to get wine. Breakfast was OK. No hot food but filling.

The property is just as described - amazing views of the Eiger from your room! What a dream. Our bed was very comfortable. The property is not on the main strip yet just a few minute walk (down a hill) from the train station and the restaurants and shops, which we appreciated. Very nice complimentary continental style breakfast included. The staff is kind, welcoming and helpful. My children loved the free access to the sports complex indoor swimming pool and slide. Miss it already.

I liked everything. Close to the station and the center. Access with a card and not with a key like in other hotels. A nice fountain at the entrance. Refrigerator in the room, beautiful mountain view and very spacious room. I like that each room door has a drawn alpine flower. If I return to Grindelwald this is where I will stay.

I really enjoyed that this hotel was located near the train station of Grindelwald. Overall the hotel was what I imagined it to be. It was quiet, friendly staff. My room was on the first floor, fairly small but had a comfortable bed and comfortable shower. The breakfast was very good in the morning. Nothing over the top fancy, a great room for a pleasant stay in one of the most beautiful cities in the world. I would definitely stay here again!

Nothing I did not like.