Cute hotel. Loved the atmosphere. Really close to stores and transportation. Nice that they have luggage storage and a kitchen you can use. Good price.

No air conditioning, but we knew that before hand. Just happened to go when it was unusually warm.

This place is a total gem. A lot of care has been put into the guest experience. Communication was excellent and self-check in went smoothly. The rooms are really well appointed with thoughtful things like extra power outlets and hooks for hanging things. The hotel has been beautifully decorated and has a really lovely community vibe, with a shared kitchen space which is well equipped (super helpful given the cost of eating out in Switzerland!). We found it to be generally quiet and got the sense other guests were very respectful of each other. Location is lovely, a little away from the main tourists streets and close to the beautiful rivers and old town area.

The hotel has an excellent location — close to a parking garage, cafes, restaurants, shops, and with beautiful views. The self-check-in process was very convenient: we received a door code and were able to register using the tablet inside. There's also the option to complete the check-in online a day in advance. The entire place had a lovely atmosphere — big compliments to the owners, it's clear a lot of care has gone into creating a great experience.

We were traveling as a group of four, including two teenagers, and chose a family room. The biggest issue was the creaky bunk bed — it squeaked even when simply lying still and taking a deep breath. It might be worth the owners taking a closer look at that. Also — and this isn’t the hotel’s fault — but something to keep in mind when staying in this town is that the church bells ring every 15 minutes throughout the night.

It has a hostel vibe, with a shared kitchen, an attached bar and some shared bathrooms along with a guest book and cute notes from travelers in the kitchen. The building itself is pretty cool. We liked the large, concrete spiral staircase, the bar and the rooftop porch with its spectacular view. We had the family room on the fourth floor, which had a double bed in one room and a separate area with bunk beds in another room. It was a little tight in the room with the double bed because there isn’t much room to put your stuff, but overall we felt that we had enough space for the 3 of us, except for in the bathroom. The location was great; right by the river and about a 5 minute walk to the Interlaken West train station. The hotel is close to shops and restaurants. We appreciated the 2 free coffee vouchers for each day of our stay. The cafe where you get your free coffee is along the river with a gorgeous view. We also appreciated the fans in the room because it was hot during our stay and there is no A/C (usually you don’t need it). We also liked that there is a shared bathroom in the hallway outside of the family room. Just FYI- the West side of Interlaken seems more family oriented and quiet, whereas the East side seems to have more going on and is a bit more commercial and consequently is noisier. The East side is where the train station (Interlaken Oest) is that takes you to all of the mountain stops. You can get there in a few minutes from Interlaken West train station.

At $424 USD per night, this room was too expensive for what you get. Also, the digital check in process was tricky because it requires several steps and it’s not really clear when you can start the process. Phone access to the hotel and your room is a BAD idea. You can be touring the area all day and by the time you get home, your phone could be dead and then you can’t get in. Also, the webpage or app used to open the doors sometimes logs you out, so then you have to dig around looking for your reservation number to log in again. It was annoying and my son got locked out because of this. Finally, the host did not respond to my messages in a timely manner and did not communicate with us during our stay.

A lovely hotel in a great location to access all the facilities and areas of Interlaken, but quiet at the same time. We could walk everywhere from the hotel. The self check-in worked well, and our room was clean and cosy. A couple of small recommendations I would make is to have an extra mirror in the bedroom (there was only one mirror in the bathroom), a small shelf in the bathroom for toiletries, and to have bedside reading lamps on both sides of the bed (ours only had one bedside lamp).

See above, just some small recommendations

Self check in was easy. The room was charming but not as classy as the picture, it's a simple room that's tastefully decorated and had most things I needed. The owner was accommodating in granting me a room on the lowest floor and also offered to send a staff over to help me up the stairs, due to a knee injury. Very clean!

The property is quite run down (as mentioned in the welcome messages), and the room is very dark if you shut the window curtains, even with all the lights on. The self check in and the lack of any person on site makes the experience feel impersonal. The bar downstairs doesn't belong to the hotel but the staff there was friendly and helpful. I was aware of this before booking the property so I'm putting this here only as a suggestion - The lack of lift is quite inconvenient - the stairs are wide enough that the owner can consider building a small ramp at the side so people can roll their luggage up as they climb the stairs.

We had a spacious room on the second floor, bed was very comfortable, wifi worked great, showers were nice and hot. The hotel is entirely self check in and everything was really easy to do thanks to great communication from the host. There was a communal kitchen on the ground floor which was awesome for cooking dinner on those days when we wanted to save some money. Location was right in the middle of town which was nice and just around the corner from the owners wine bar/cafe. They ever gave us a free coffee voucher for every night of our stay which was very generous.

Kitchen could use some communal salt/pepper as when you’re travelling it’s kind of hard to buy those things to carry with you. Double bed had two single doonas which is unusual for us but it seems to be common in Switzerland, wasn’t really an issue though.

The room was well-decorated, the beds comfortable, and we loved having use of the guest kitchen. Directions and instructions were great! We visited during a heat wave, so the fans were very helpful! The area was convenient to public transportation, which we appreciated.

It was hot when we visited, so we needed to keep the windows open. However, the bar noise and smoke and the street traffic (including the horse carriage) were a bit disruptive at bedtime. Access to an iron, as well as paper "to go" coffee cups would have been nice.

Awesome stay ! Check in online went smoothly. Fault room was better than expected - bunk beds and sitting area. Separated bathroom and then adult room . Beds super comfortable. Location 5 minute from train station interlarken west and really near town centre / river walk and nice restaurants. Communal kitchen with free tea and coffee and bag store too . Highly recommend.

Some may struggle with online check in - just want to be shown to your room after long journey ! It took time but did work and very efficient in the end - way forward !

The location is very convenient. It’s close to the Interlaken West station and has got a range of nice cafes, restaurants and supermarkets nearby. For the four of us as a family, it was a nice cosy room with enough space for luggage and to sleep comfortable beds. The kitchen downstairs has got all the essentials to make light meals and to store food in the fridge if needed. It was quite warm therefore the fans were provided. The coffee vouchers were a nice welcome touch. Thank you.

The washroom basin was difficult to use as it was small and mainly the shelf kept coming in the way. If trying to splash water on the face. The online check in using the web based app wasn’t working but luckily we had the house keeping lady there to help us check in using the downstairs tablet and physical keycards to avoid any late night problems getting into the property. The kitchen did smell most of the times and could put off some people who are sensitive to smells.