The apartment is great, with a fantastic location. It has everything you need and is perfect for bigger groups! We had a great time here.

However, we do have some feedback regarding the handling at the reception. On one occasion, we experienced being met in a very degrading manner by a receptionist when asking a simple question. Unfortunately, we felt that the staff member was both judgmental and condescending, and while language differences and cultural variations may play a role, we did not appreciate being treated this way. Even when we provided feedback that this was simply rude behavior, we felt that there was little understanding in response. Apart from this, we have been very satisfied with our stay, and the apartment is lovely.

The apartment was a great stay with everything you need in terms of comfort. The kitchen was excellent and the rooms were a very good size. It was very warm and cosy when it snowed. There were 4 of us and you can fit another 2 rooms if needed. Didn't use breakfast facilities in the restaurant. Would love to come back and the views are very very special. It's a great place all in all.

Some of the interior is chintzy and a little bit dated, such as duvets and beds probably need updating. If upstairs are running around, it can be a bit like elephants stomping, but I am nit-picking. Well, be back.

It was 5-7 mins walk from Grindelwald station and about 20mins from Grindelwald terminal. Its having a stunning view of Eiger north face! Don’t need to go to any cafe for the view because the terrace itself has the best view.

We were 7 people which we rent a 4 bedroom apartment with terrace. But first two nights, terrace door wasn’t locked which made random people to come in our property to take photos or smoke. Even though I asked lobby to lock the door they said its not possible. But maintenance people was able to lock the door on the third day. It wasn’t pleasant experience people kept coming into our terrace.

Great for a big group of friends, spacious and the place is very well equipped including a racelette grill and two (!) fondue sets. Absolutely perfect for a bigger group. They know how to host which is visible from the fact that there is recyclingbins, dishwasher tabs, enough garbage bags, etc. pp Would stay here again in a heartbeat.

Nothing really. Only thing to note might be that you either have to drive or catch a bus to go to the ski lift as it is too far to walk with skiing boots. In summer, distance is totally walkable.

We stayed the first night in the Jungfrau lodge and the second night in the apartment (both in the same building). We wished we had booked both nights at the apartment as it was incredibly cozy and felt like home. The beds were very comfortable and the rooms were spacious. It was nice having two bathrooms. We especially enjoyed having a large living room with a sofa to lounge around and hang out. The kitchen is fully stocked to cook your own meals and it was a nice treat to have a coffee machine with capsules. The buffet breakfast is not included but available for a reasonable fee. The gentleman at the front desk was also very friendly and helpful with all our questions.

The pillows were too soft.

Literally EVERYTHING IS PERFECT 😍; Clean apartment Amazing staff It’s like you’re in the middle of heaven 3> I really recommend it and I’ll definitely come back again soon.

I would say if there is elevator will be good 🫶🏻 thank you

Everything was perfect. We were two families with 3 kids and it was perfect for us. The spaces, the available equipments, the location, the view - really everything was fantastic.

Nothing

Staff, Andrea & Marcell, were very helpful. Appt was spacious, bathrooms good, kitchen well equipped. Convenient location, view fabulous.

Washing machine and dryer were not in the apartment as listed, only available in complex.

The apartment was amazing. Large apartment with lounge and dining room, multiple bedrooms, well appointed kitchen, multiple bathrooms, friendly staff, great location and views.

Having to leave :)

The apartment at Jungfrau Lodge was absolutely perfect. It was comfortable, spacious, and cute. The location is also right where you would want it to be, just a short walking form shopping, food, gondolas, and hiking. The staff was exceptionally kind. The apartment was also very comfortable. The beds were great. The kitchen was excellent for making family dinners. I would highly endorse and come again!

There were not problems.