The bathroom in the attic room 607 was amazing. The staff were really kind and helpful. The room was nice and clean too. Great location, close to the Lake, the boats, a short walk to the Funicular (+ therefore the train station) and the town. Nice and quiet too.

When we came into the room there was a noisy dehumidifier/aircon running (which had a large tube sticking out of the window.) This was room 607. At night when we returned to the room, it was late. So, we decided to turn it off as it was too noisy we couldn't sleep. However the wind kept moving the sealant (around the tube) and despite using the earplugs provided, it was very noisy.

The rooms were quite big in size and comfortable. You can find all basic things you would expect from the room. The hotel is located just outside the old town and takes only 10 minutes from the station by walking. You can walk to the old town within a couple of minutes. Nice breakfast. Public transport ticket was included in my stay along with free entrance/discount cards for city attractions.

I am not sure if it was possible to request this but the room was not equipped with a safe. Window blind was a bit old school and it took some effort to open and close. It also makes some noise while opening and closing it which is not nice at night. You can hear the noise from the breakfast hall if you are staying on the same floor.

The initial welcome by the staff was very thorough. Although there was no parking at the hotel itself the large car park at the end of the street was available and only 10 Swiss francs for the two days. The room was a very good size and well equipped. The hotel was convenient for the town centre and the train station. The cost was on the high side, breakfast being another 16 sfr pppn. The bar/restaurant next door B'art was really good but either get there before 7pm or book.

Not much.

Although Neuchatel didn't meet my expectations, the location was perfect, near to everything. I also liked the breakfast, although they could add a little bit of variety. Staff was helpful, especially the cleaning ladies, they were really great. We had a small attic room with two beds. The room and the bathroom were spacious and we were pleasantly surprised when we saw a portable air conditioning in our room. Namely, it was really hot, over 35 degrees, day and night, and in Switzerland, most of the places, to our surprise, don't have ACs. We only found it in supermarkets. So, these small AC saved our lives! Ah, I almost forgot, there's a Nespresso machine and a variety of coffees and tea in the box, which was a nice touch.

It would be nice to have a little fridge, especially in those hot summer days.

Rooms are clean and well furnished. I appreciated the Nespresso coffee machine and overall the good level of the room. The staff is very friendly and open to help. The hotel is in a strategic position, close to city centre of Neuchatel.

My room was under the roof. Appreciated the presence of a portable air conditioner, but window had to remain open with significant noise coming from the street.

Great location, friendly and helpful staff, spacious room.

The pillows were bad, big but providing no support. The breakfast was ok but the coffee was very bad — luckily there was an espresso machine in the room. The ventilation also wasn’t great, so got stuffy over night.

- Great location, close to the center and the lake and close to the bus stop and the funicular going to the train station. - Clean - Buffet breakfast was not included but it was worth the price - The city card that you receive for the tourist tax is worth it (public transport in all the canton and acess to many museums and attractions in all the canton).

- The price was quite high for what it is, and for what seemed to be off-season for tourism, but obviously this will vary depending on multiple factors so you might be able to book it for less.

Comfortable bed(s). Large shower room with hand/hair/body wash. Balcony with lake view (did pay extra for balcony room) was great to sit out on. Friendly and courteous staff - reception and cleaners and at breakfast. My birthday was during the stay - lovely touch of food and drink in the room when came back that evening! Very good location for the lake, museums, park and places to eat and drink.

The pre-boiled eggs at breakfast could've bern fresher. Room was warm, but that's the recent weather for you. A fan was provided, thanks. My husband didn't like the coffee.

Quiet But as it was raining raining, some noice on the windows, but it was ok. The room is cosy and it's very nice. The man at the reception was very effective and very sympathetic and professional. Nice breakfast.

In the bathroom the ventilation is to noisy. The bathroom could be a little bit more modern. The breakfast is a little bit expensive

The hotel is quite comfortable, close to the city center, 10 min. walk from the train station. The room was clean, equipped with coffee machine. The weather was hot, what is not usual in Swiss, so there is no air conditioning in the room, although a high performance fan was there.

The price is quite high. The city tax is also high, but pubic transportation is included.