Excellent location and the aesthetics of the hotel are quite pleasing. The 4th floor offered a bit of a view from the room which I appreciated. Kind and courteous staff which provided great service. Room service offers an extensive variety and delivered very fast with delicious food. The bed was comfortable and one was able to adjust the temperature radiators.

The room was a bit noisy to be honest, especially at night. I told the receptionist and it will be considered for next time. Another part one has to consider is the spa area which hotel guests can use complimentary. It belongs to the WellFit Fitness Studio and cannot be considered a four star experience. It has some decent saunas and a small swimming pool but the relaxation areas etc. definitely do not match the aesthetic of the hotel. Furthermore it takes quite a while (still underground) to get to the pool from the hotel room. One adjustment regarding the bathroom could be ventilation.

I stayed at the hotel with two dogs. There was a large dog carpet and bowls waiting for me in the room. The room was spacious and we felt comfortable sleeping there. The hotel has a lovely fitness centre which I enjoyed working out in the morning. The breakfast was great and the service at the reception, restaurant and fitness centre was excellent. The room was clean, had a bathrobe, slippers, all hygiene products, the shower was spacious and comfortable. There was a kettle and everything to make tea in the room.

Have stayed at The Einstein many many times. You can’t beat the lovely location, parking, cleanliness and breakfast is ok and beds comfortable. The hotel is expensive, especially if you are not using the gym facilities it’s expensive for what you get. The basic rooms are quite small but perfectly fine. Make sure you don’t get a “connecting room” they can be noisy from the neighboring room. The expensive superior rooms are bigger and have hardwood floors but are not very cozy, quite cold and clinical. The staff is nice but could do with being a bit more personable and welcoming, a little joke, a smile here and there doesn’t hurt. And a nice upgrade now and then would be appreciated.

Breakfast is good but noting special. Missing blueberries and other fruit. Coffee is from a Nespresso type machine so not very good breakfast coffee. They don’t get that most people want a brew coffee for breakfast. The restaurant brassiere could do with a few more simple items like risotto, larger salad with chicken or ham and cheese for example and a good burger on the menu. It’s very small portions, complicated and (again) very expensive. Should change bathroom products to Molton Brown like the other local hotel Walhalla has, much better products!

High quality hotel, excellent room comfort, good spa, great bar and restaurants, rich breakfast, very professional and friendly staff, all in a great location.

Atrociously wrong music almost everywhere in the hotel. Seems like the radio is stuck on 80s pop everywhere you go. The super stylish and classic bar begs for some good jazz, but no, you get 80s pop. The reception begs for soothing music, but no, you get 80s pop. The bistro begs for something inspiring, but no... It's a common theme in Swiss hotels, I find, but at the Einstein it hurts the ears and spoils the experience because of the painful contrast with the high quality of everything else. Furthermore, small detail: toilette paper in the wrong of very low quality, in dissonance with the high quality of everything else.

Great location, the hotel is very elegant and the stuff is nice and professional. We came for the Gourmet Einstein restaurant experience, and we were not disappointed, absolutely amazing! Parking is also super convenient.

The bathroom of our room might need a little renovation, the shower head was in disarray and overall it looked a little worn out.

- excellent location, close to historical part of city and shops - bistro open to late hours (convenient if it’s Sunday and local restaurants are closed) - really helpful staff, who are local themselves and gave us great recommendations - good choice for breakfast, authentic local food was also there - comfortable bed with a choice of different cushions - nice silence in rooms

- quite a walk to the spa facilities

Nice staff. Good location. Good rooms. Overall a decent experience to visit St. Gallen university. Would definitely go back. Staff was helpful.

Not much to say except that the bathrooms could be slightly better. Overall, I don't want to say anything negative as it was a good stay.

Room was of decent size, I didn't book the higher priced ones, so I was satisfied with the room I got

The door to the room is not soundproofed and I could hear the staff and other people walking in the corridor, especially as my room (116) was near the lift. The furniture and fittings were fine but I would have thought that the doors would be fire rated

Very comfortable bed and pillows, excellent staff, great location, good sauna and pool, and superb classic bar.

Terrible music playing everywhere in the hotel, purely lack of attention to detail.

Great location, easy walkability to places in town, University.

For the level of a hotel, I was surprised that the rooms were not equipped with better coffee machine (e.g., Nespresso). Instant coffee for a 4+ star hotel seems a bit unimaginative...