The location was just a few blocks from the center on Ximen and the MRT station. It was crowded at night with lots of action which was fun. The staff were mostly friendly and helped offer sight seeing ideas and arrange a driver. Although our first night we called to ask for a ln extra blanket and were told we had to pay $100 for a blanket and $50 for an extra pillow, cash only! I explained that there were two of us and the provided blanket wasn’t enough bc we were cold. She still insisted that we needed to pay for another blanket. The bed was very hard, as were the pillows. The facilities are simple and definitely not the “luxury” they advertise. Very small rooms with barely enough space to walk around the bed. And something to note is that the bathroom light over the toilet is a “safety” light, so you cannot turn it off. I called and asked as we wanted full darkness at bedtime, but they said it does not go off. Breakfast on the second floor was good with healthy selections: chicken and fish, mixed vegetables, fresh salad, rice, congee, soup, juice, coffee/tea, fruit, and sliced bread.

Had had to pay cash for an extra blanket. Very small room. Very hard bed and pillows.

Housekeeping was very diligent and thorough! The provided toiletries were of nice quality. :) Bed is big and comfortable, room temperature is comfortable and the closet has sufficient hangers. The room is equipped with a humidifier, kettle, mini fridge, and bottles of water are replenished daily.

Only wish there were more towel hooks or racks in the bathroom! The washer is a washer-dryer all-in-one so drying takes a long time and you might encounter the machine being used by someone else. The nearest laundromat is a not-so-short walk away so those who are looking to do laundry frequently may find this frustrating!

Staff was very helpful and courteous. Hotel is located near a lot of heritage sites. Room was clean and breakfast was included in our room package. We had a wonderful time staying in this hotel.

We had to book another room on our last day to pass the time before going to the airport. We got the room on the second floor reserved for PWD's. Toilet needs improvement as water tends to overflow outside the shower area. Towels were not fresh. That said, these are minor details that did not take away from our awesome experience staying in the hotel. Will definitely book again.

Amazing location, very friendly staff. Breakfast was good, classic Asian (soup, noodles…) with few western options (toast, eggs). I totally enjoyed Japanese toilette with built-in bidet.

The room might be arranged a bit better, there was almost no storage space, not possible to put luggage under bed or so. The most bizarr thing in my opinion: no door between room and bathroom; make sure that you don’t mind hearing etc. your roommate doing their stuff on the toilet (after years in relationship we didn’t mind, but I wouldn’t be that relaxed some years ago 😀😀😀)

Helpful and attentive staff as soon you enter the reception area and very convenient location in Ximending, close to lots dining options and shopping. Room was very clean and tidy with great amenities such as tea, coffee, water, as well as soap and hygiene kits in the bathroom. Was able to use an empty room for 2 hours later in the day (at a small cost) to freshen up before our late night flight which was perfect! Overall fantastic experience and would stay here again!

Bed was a bit hard but you get used to it after a night or two.

The breakfast was good and generous, if a little repetitive, but I did stay seven days so that’s to be expected. The bed was very comfortable - firm, the pillows varied. The location was simply excellent for many aspects of the city, transport, evening markets. Even early morning runs along the river were easily accessible.

Better reading light, but that’s a universal problem.

The accommodation in Taipei was centrally located with a convenient bus connection nearby. The highlight of the hotel is its rooms and service. The staff were extremely accommodating and friendly, providing umbrellas and lunch boxes upon request. The rooms were incredibly modern and new. Despite the hotel being situated on a busy and noisy street, the rooms were completely silent.

The breakfast changes daily, meaning that items you enjoyed are sometimes replaced the following day. That was a litte disappointing. However, that's a matter of preference, I suppose.

Good location with plenty to do nearby and easy access to mrt to visit sites further away. Staff helpful and responsive to requests. Bed felt very firm but was comfortable and a good shower.

Wide choice for breakfast but could do with some western healthy choices (eg yoghurt and non sweetened cereal).Also a water station to refill water bottles. (Bottled water provided to room each day) No where to hang towels in bathroom. Very fancy Toto toilet/ bidet but no English instructions. VIP rooms all the same price but some have bath and shower and others don’t. Was disappointed that for 6 day stay we had one with shower only

Excellent service for staff who went the extra mile to find a stool for my 5yo to reach the toilet sink. Most of the staff that I've encountered generally showed good service and were very polite (except for one).

I left early on the last day of my stay and asked if I could pack breakfast, which they do provide but I didn't get in the end. I was fine not getting the breakfast as I alerted them too late, however, staff made it sound like my fault for not alerting them earlier. So, do take note to order minimally before 12pm on the day before departure day - as they don't write this down.

Room gets cleaned everyday. New sheets and towels. They also provide free bottled water everyday. Free coffee and tea. They also have a variety lf breakfast options. And btw, I highly appreciate the birthday cheesecake your left in my room. Thank you

We didnt like the smell on their reception hall. You might want to change your room freshner scent. There was also 1 night that the hallway smells cigarette. When we reported it, they were very prompt in setting up 2 air purifiers. ²