We only stay for a night but staff is very friendly, the room was big and comfortable, food in restaurant is good (better than a much fancier hotel we stay in later) and price is good.

Not a lot of shower pressure (which is an issue for me because of my hair) and the location is a bit noisy, but we were able to sleep just fine. We stayed in the 4th floor and there's no elevators. So people with mobility issues should request rooms in the first floor. We had a huge baggage with us because we were staying a long time in Tanzania and climbing Kilimanjaro which required hiking equipment and winter clothes. One of the staff insisted in carrying it all the way up there, and I was filling really guilty about it.

The staff was extremely nice and remembered us by name, good breakfast with a lot of variety and a restaurant with a diverse menu. A close supermarket and the option to use the sauna. Undoubtedly I will return this hotel the next I visit Arusha.

The water stream in the shower was quite weak. The wifi had some issues in some parts of the hotel and location is a bit far from the main street.

The staff takes the experience to the highest level! They made every day a unique experience fir me! The food was exceptional. And there was so much choice. The room was very nice! I had a small issue with the lock, so I was upgraded, and I really appreciated that!

Really, any of my small issues were resolved right away so I had no problem!

I really enjoyed my stay at Green Mountain Hotel and would definitely book this place again. The staff were very friendly and welcoming, the hotel offered a variety of things for breakfast, everything in the room worked with no issues and I really liked their very relaxing swimming pool area.

The staff are exceptional and that is what gets the highest scores from me! The breakfast is the absolute best I have had . All of the staff deserve big applause because they really go out of their was to make this a happy experience

The area isn't the best if you want to walk around or shop.

The room upgrade to the twin suite was appreciated as the room was large. The hotel was just off the main road so was quiet enough and the was a nice view from the 4th floor of the green mountain. The staff in the restaurant were great. The breakfast was really up to standard and worth it. Definitely value for money especially if you are able to enjoy the outside areas and pool.

The perfect start to begin a safari! The team at Green Mountain Hotel is super friendly, everyone always has a smile on their face. The rooms are neat and offer plenty of space. Even in their own restaurant, they take the time for a few personal words, which we greatly appreciated! Upon our return from the safari, we even received a complimentary room upgrade. 🙂 Thank you so much, dear Green Mountain team, we had a great time with you.

We stayed at Green Mountain the first night after arrival to Arusha and liked it so much that we booked it also for last two nights. Both rooms we had were spacious and clean, and there was a cleaning service doing our beds everyday (which we didn't expect). Green Mountain has also a very friendly and talkative staff (warm greetings to Bahati Nzuri "Good Luck") and they serve an exceptional huge breakfast - we loved it! The hotel's restaurant serves fresh local food - we tried chicken in peanut sauce, chipsi Mayai, and tilapia fish in coconut sauce. It's worth it to be patient and wait around 30 minutes for each of the delicious dishes (waiting for food in Tanzania is a standard as everything is being prepared fresh). Next to the hotel is a gas station where you can easily get a boda-boda, bajaji or dala-dala to the center. You can also find a minimarket next door and a fruit stand just on the opposite side of the road.

Nothing. Everything was perfect!

We arrived here after an 11 hour journey and were greeted by a wonderful member of staff who took our bags, dusted them off, showed us to our room and just made our arrival so positive. The staff were great. The family room clean and large. The restaurant has loads of variety and although it took a while to come it was because it was all handmade and fresh. And they even packed us a breakfast to take for the early 5am bus. Thank you!

The breakfast was great, the lunch was also lovely. We had just come from a safari and this was the perfect spot to relax afterwards. The front desk staff were really helpful in assisting us with organising waterfall hikes and a SIM card.

Nothing really. It would have been nice to walk to local restaurants at night (which we were recommended not to do) but this is not at all the fault of the hotel.