Extremely nice staff, helpful in any situation. Hotel is situated in a rather quite area outside town Center and has a beautiful garden.

The fact, the hotel is located on a hill means you have to commute downtown or elsewhere. Unfortunately, floodings have washed out the road extremely-and the rainy season is yet to come… Therefore, one is very dependant on the hotel‘s drivers, who sometimes simply don’t show up at the time requested. Downtown taxis often refuse driving up the hill. Not recommended for business people and for Airport shuttles do calculate additional time for departure. The restaurant is attached which is very convenient. Kitchen and service are very customer-oriented but the choice of meals is usually limited on two only and prices are way too high.(always calculated in US $)

A really good hotel with very sweet staff that did their best to meet our needs and our requests. The power came back on very quickly after blackouts (less than one minute), and the beds were very comfortable. The driver was on time and the food was excellent, although a limited menu in the restaurant. I especially enjoyed the breakfast.

Location is a bit out of town so it is hard to get around without a driver, no shops around so you depend on the hotel, and the WiFi is a bit weak, although this is common for all places we have visited. The furniture do need an upgrade, they are quite dated and it would have been nice with more information on what to do in the area.

The communication beforehand was very good. The hotel arranged the airport transfer well. The accommodation was in a small street. Very nice landscaped area. The staff is very kind and helpful. The bed was very comfortable. Jonathan the manager of the hotel was always ready to solve our requests. He organized the Ngorongoro safari very well. We had a fantastic picnic in the National Park. The hotel's kitchen also performed well. The surroundings of the hotel were surprising at first, but it was safe to walk the streets. I wish you good luck. The free wifi worked well. It has a nice and clean pool with cold water. (22°C)

We had a great time, but if someone only believes in the perfect, it will be difficult for him... The side street leading to the hotel is very potholed... There is no fridge in the room...

We had reservations for several dates. The communication beforehand was very good. The hotel arranged the airport transfer well. The accommodation was in a small street. Very nice landscaped area. The staff is very kind and helpful. The bed was very comfortable. Jonathan the manager of the hotel was always ready to solve our requests. He organized the Ngorongoro safari very well. We had a fantastic picnic in the National Park. The hotel's kitchen also performed well. The surroundings of the hotel were surprising at first, but it was safe to walk the streets. I wish you good luck. The free wifi worked well. It has a nice and clean pool with cold water. (22°C)

We had a great time, but if someone only believes in the perfect, it will be difficult for him... The side street leading to the hotel is very potholed... There is no fridge in the room...

This a lovely authentic hotel with the friendliest of staff who did everything possible to make our staff comfortable. The grounds are beautifully maintained and a welcome oasis from the hustle and bustle of Arusha beyond the hotel gates. The food was good and always freshly cooked.

The track to the hotel is somewhat bumpy but we soon got used to it.

Jonathan at the front desk was exceptionally helpful. Happy and the other staff were so friendly and kind. The airport shuttle is very convenient too. The rooms are nice and are a great value. the grounds were beautiful and had a pool and a nice playground for the little ones to play at. The restaurant has good food, and the free breakfast was great...they even made us "to-go" box breakfasts for our 4:30 am shuttle departure to the airport!

The food took a little long at the restaurant...but we had a LOT of people in our group and obviously other guest were there also. Had a little trouble with the card readers come checkout time...but now I'm nitpicking...Not much we DIDN'T like. overall great, relaxing stay. Maybe a little far from the action downtown...but that also meant it was nice and quiet!

The staff were very welcoming, down to earth and keen to please. The location itself was very quiet and peaceful with large grounds and plenty of space. There was a view of the top of Mt Meru from the back of the building. Good value all in all

Rooms fairly basic, some soft lighting would make them a bit cosier. Noise travels quite a bit so how quiet it is depends on who is staying. There isn't much nearby but I was content with relaxing at the hotel and restaurant in the evening

Staff was very friendly and helpful. Complimentary breakfast was delicious and varied by day. Restaurant was always open and service-minded (even delivering to our room). Menu items reasonably priced. We loved the location, set a bit back from the main road, plenty of opportunity to take a walk in the 'villagey' surroundings.

Restaurant takes some time to prepare food. This is easily solved by ordering beforehand.

Quiet location, beautiful gardens, clean comfortable beds, staff were very helpful, food was delicious and well portioned (proper woodfire pizza was excellent), same day laundry service, swimming pool was clean and fresh.

Wifi strength fluctuated, shower drain smelt a bit musty.

The property was nice though the access to the property is a bit rough! The restaurant offered reasonable choices for vegetarians though they take a long time to serve. The traditional Ugali dish was yummy. The front desk staff are very courteous and helpful.

The taste of the continental dishes could have been better.