The staff was friendly and listened to clients. The kids club is amazing with lots of options for little ones. The village walk was educative.

The breakfast buffet with flies was disgusting and lives one hungry. Flies and birds would settle on the food. The birds would even eat the croissant on the watch of the staff. Got tired of complaining about that to the staff during my stay. The tourism agent at the reception is a rip off stay away from them. An entire day trip in stone town for $200 and not even a bottle of water provided and fee to the sites not included.

The staff are amazing and helpful.

The service was excellent and the pier was amazing

Only the thing what we dint like is that we couldn't swim at the property cz it's coral beach.. and we had to go to another property and pay to use the beach

We had an amazing experience at this hotel and would gladly return. What truly made the difference was the exceptional kindness and helpfulness of the entire staff from reception to housekeeping to the restaurant team, everyone went above and beyond to make us feel welcome and at home. Our room was beautiful, impeccably clean, and very comfortable, with great attention to detail that made our stay even more pleasant. We were also impressed by the high quality of the food served on every occasion from breakfast to dinner, everything was fresh and delicious. This hotel is a perfect example of hospitality done right. Thank you to all the staff for making our stay so special!

Location, staff, cleanliness, attention to detail were spot on!

The hotel provides bottled for free in the room but charges for the same outside the room. There should be an option for guests to choose where they get their free water. Also Spa was a bit disappointing.

I had a wonderful stay at Essque Zalu in Zanzibar! The service was excellent, and every staff member was incredibly friendly and always smiling, which made the experience feel truly special. The location is stunning, with breathtaking views that you can enjoy right from the property. The facilities were top-notch, and the rooms were absolutely amazing—spacious, beautifully designed, and very comfortable. What really stood out was how warm and welcoming the staff were; they made me feel right at home from the moment I arrived. Highly recommended!

Nothing. Was a fantastic hotel. Felt very safe and welcomed.

We stayed in a villa with a stunning sea view and a private pool—an unforgettable experience where you can truly unwind and enjoy nature’s beauty. The villa was clean and well-maintained. Every evening, the friendly staff would come by to close the curtains and prepare the room for the night. Fantastic! The spa is very clean and offers a variety of professional treatments. The full-body scrub and massage were both relaxing and well-executed. The gym is equipped with some Technogym machines, allowing you to do a few exercises during your stay.

Everything was perfect.

Rooms are amazing, big, and clean. sleeping quality is great. you're in a garden, and it looks fab. the pool is big and the view to the ocean is awesome. we loved the buffet food and the variety. the staff are helpful and very nice. all in all worth it!!! we'll return. due to the tide you can walk on the sand where it used to be water in the morning hours, see starfish and crabs.

if you dont like salty water in your pool, it's a thing, but we enjoyed it. also there's no sandy beach if you are looking for one, not in walking distance anyways.

It’s a great Property. Customer service is very awesome. This entertainment. Every night was very good. Waitresses was beautiful.

Location was okay. I’m glad we had a lot of excursions. It’s No beach, however you do have a beautiful beach front. No where really to swim besides the pool. Premises was beautiful staff was awesome. you have to walk down or get a ride to a beach. Which is not not too far.

Beautiful hotel combining traditional design architecture with five-star accommodation. The Ocean Suite was superb, private, and with a sea view. We came for our honeymoon and left on cloud nine, feeing we'd had an extremely personal experience made possible by the staff, each of whom are, professional, willing to help, smiley, and with a great deal of heart! Situated slightly east at the northern tip of the Island, it's not possible to see the sunset directly, however it more than makes up with peace and tranquillity, especially compared to hotels on the nearby busy beachfronts where the sunset can be seen, and which are accessible from the hotel. It has a great infinity pool, much larger than usual resort pools, and sunbathing beds overlooking the blissful turquoise waters of the Indian Ocean uninterrupted by anchored boats. The food is EXCELLENT!! Well worth going half board. We stayed 11 nights, with so much choice avoiding any feeling of repetitiveness. We definitely left much healthier than we arrived! Al carte meals are also available on the romantic pier which were included in our package. We really appreciated getting to know the most senior staff as well who were very open about how they strive to make the experience even better for everyone. For a chilled out, beautiful experience, in a gorgeous hotel, Essque Zalu is very highly recommended!