Breakfast was quite diverse, great housekeeping personnel who was much more helpful and welcoming than the reception desk

The hotel needs some refurbishing, especially the pool area, the room was clean and spacious but definitely outdated and needs renovation

The location is great… theres a little walk down to the main area, but its walkable.. the pools were nice…

The property was a bit run down in the rooms… we stayed there before, and it was a better standard then.. there was a mattress left out side a room for the 4 days we stayed, holes in a roof, and wet towns just left to soak up any rain, a lot of stairs on the right side of hotel, a lift has now been added to the left… the pool towels needed to be replaced… all in all, just needs some tlc..

The pool and slide was great for the children. Very good location too. Close to shops, restaurants, markets, boat trips etc.

It was absolutely great to come back after 5 years break and find that nothing change in the hotel. Still the same smiling staff, comfortable room, beautiful garden, clean swimming pool, delicious breakfast. And one of the nicest moments was to find welcome back note on banana leave and fruit platter on arrival. Love this place! Thank you very much everyone!

Nothing

staff were so friendly and couldn't do enough to help. the hotel facilities and landscaping were superb. breakfast buffet was high quality and lots of variety. rooms were immaculate spacious with huge balconies. multiple swimming pools with a couple of slides as well to keep the kids happy quiet location away from the hustle and bustle of ao nang beach, but still only a 10 minute walk away or 3min taxi / tuk tuk ride away

could sometimes hear other guests from room above walking or moving furniture etc. apart from that, can't fault the place. everything was perfect

The family rooms are brilliant- so much space, a great layout. Traditional fixtures with nice touches. The pools are great - we had fun on the slide! Breakfast has a great selection and it changed slightly every day which was nice. Very attentive staff. Location was great for us - just slightly off the Main Street so was quiet but a 10 minute walk-to 2 different new beaches. The Landmark Night Market is great for food. The hotel was quiet quiet when we were there - it deserves to be busier. If we come back we would 100% stay here again.

Just a minor thing but the sun beds are a strange choice - metal when black pvc cushions - they are very hot!

Great hotel with 3 swimming pools, including one with a bar accessible from within te pool. The rooms are big and comfortable with a nice balcony. We really liked the location too, only a short walk to where all restaurants, shops and bars are.

Quite high price for their cocktails compared to other places where we have stayed. However, they have an happy hour which gives you two for the same price.

Pool is nice, staff is nice, hsk is very friendly, towel free of use to take to the beach, having umbrella and beach bag to borrow to the beach ready in our room, safe with locks, water free 2 bottles per day refilled everyday, walking distance to the beach and the markets,big and beautiful resort

Sadly it's raining everyday when we are there. Not the hotel's fault of course

We enjoyed the duplex room (which included a queen bed on the loft) with vaulted ceiling. They felt large and spacious and were on the top floor which had a nice view of the pool. Even the standard rooms (non-duplex) were large and had the option for a connecting balcony to room next door. Both rooms and buildings are done in a traditional Thai style which is beautiful. Pool was large and very clean. I enjoyed the pool bar and thought cocktail drinks were good. Appreciated the “Happy Hour” deals. The traditional Thai architecture of the buildings, beautiful Thai artwork and furniture, the greenery, etc. made this resort feel unique, beautiful and authentic.

After our first night, we did have to move from duplex room (top floor) in one building across to a standard room (bottom floor) due to water tank breaking. I didn’t mind the transfer, however the new building had stairs and no ramp/elevator which meant luggage needed to be carried. The stairs were not lit at night and made it dangerous to walk up/down. In fact, much of the outdoor space was not well lit at night to include all stairs which made it dangerous to walk (especially if slippery).

We booked a family suite with the extra bed in the loft, which allowed so much room to spread out. Recommend if you need the extra space with kids. The pools are awesome and its about a 10 minute walk to Ao Nang's main street. Tourist desk was super helpful booking transfers to night markets and Phuket airport.

We would probably stay closer to main strip next time due to lack of footpaths walking to town with little kids. Breakfast was ok.