Details were on point! The hotel was decorated with intent and class. Beautiful floral arrangements, beautiful prints and patterns everywhere. From scent, sound, sight, the place was very enjoyable. Tea time was nice from 2-4 you can get drinks and snacks. The beds were so comfortable and pillows were perfect. Welcome and farewell snack and drinks were awesome! Very nice touch. I loved how it showcased Lanna thai style snacks and drinks!

We had a room near the pool on third floor and the tourist swimming were noisy! This has nothing to do with staff but just thought you’d like to know. Rooms ceilings are not too tall.

We loved that it was a small hotel with beautiful spaces and a lovely pool area. All the staff were extraordinary and remembered details of our tea/coffee requirements at breakfast, that we loved an G&T at the end of the day, and quickly learnt our names. Nothing was too difficult. They were all gracious, warm, and friendly. We loved the Nimman neighbourhood - quiet away from busy central Chiang Mai, and great dining and coffee options close by. The breakfast was excellent, and we loved sitting outside by the pool to dine in the mornings. So tranquil. Beautifully appointed rooms. A bowl of fresh fruit replenished regularly. Clean and fresh with huge comfy beds, pillows and linen. Luxurious. Housekeeping is excellent. The hotel has a very special welcome and departure ritual with mocktails, a cold towel, and warm greetings from reception. The staff throughout the hotel were next level professionals. Big thank you to the wonderful reception team and also the restaurant team. Thank you so much to you all for making our stay (5 nights) so very special.

The rooms are lovely. The bed is one of the most comfortable I’ve ever slept in. The shower is huge. The staff were super friendly upon arrival, welcoming us with a drink and small treat. The location is great. It’s near cafes, restaurants, a shopping mall and more. All are within walking distance I had to return only a few hours after I left because I became ill. They had a room ready for me right away.

The proximity to the airport means there is some airplane noise, especially on the top floor. Still. It wasn’t too much of a. Inconvenience.

Chino@Nimman is hands down the best hotel in Chiang Mai. Located at the hub of the town and surrounded by the chic cafes, must-try restaurants, the hotel also boasts spectacular interior design, sizeable room and super-comfy bed that I need to ask what brand of the bed linens they are using. Breakfast are excellent. And may I said that the service from all staff members are impeccable.....and, in this case, I need to be redundant because the staff are flawless. This place will be the ONLY place I will stay when I come to visit Chiang Mai. You get more bang for your bucks.

None.

The staff at reception and in the dining area were next level level amazing. The rooms were beautifully comfortable. We loved the welcome and farewell drink. The staff were brilliant at remembering our names after only one day. We felt really nurtured. Nothing was too much trouble for all the team members.

I think you should discourage guests from drying their underwear and clothes on the balconies. Not a pleasant sight whilst relaxing by the pool. Also a poolside snack menu with some light options would be great.

The hotel is very modern and the staff was the friendliest of all hotels we stayed at in Thailand. Breakfast and dinner also very high standard. Overall a great stay. If we come back to Chiang Mai, we most likely will book this hotel again.

The WIFI is a disaster. Not usable for YouTube or work. The room doors unfortunately don’t do a great job of blocking the noise of other guests slamming their doors.

Gorgeous rooms and one of the most comfortable beds I’ve ever slept on. They also have a wonderful pool area and the breakfast buffet has a lot of great options

I had to stay an extra day because I was sick and they charged me a walk-in fee rather than the booking fee I had for my first night

We loved this hotel, the service was first class and the best we’d come across during our stay at various hotels in Chiang Mai. Breakfast and afternoon tea both exceptional. Facilities all immaculate and the beds amazing!! The extra addition of an air purifier in our room was great for my husband who has allergies

Nothing!

It is the perfectly sized and located boutique hotel. The interiors are well thought out and the interior design blend of Chinese and Portuguese works well

Access from the street to the pool courtyard should be gated for enhanced security, privacy and piece of mind.

It was very beautiful, felt very luxurious

Perhaps not used to people staying for longer periods, but this is minor It would have been good to have been able to pay for a light breakfast rather than just a very big breakfast .