Hotel setting and surroundings are beautiful and the design/layout is very relaxing. The villa's are very well equipped and an oasis of calm if you just want to relax in your room. Staff are incredibly attentive and helpful. Genuinely looking to improve your stay. We had an issue one morning caused by the hotel but the manager found us later on and apologised and sorted everything out, including some complimentary items - he completely defused the issue. The retention rates for staff is very high at the hotel and it's clear the staff enjoy working there. Food was really very good. Three varied restaurants with very good food. The Treehouse (Japanese) was excellent, but book in advance. The hotel may seem pricey at the outset but it's worth it. There is a reason why there are virtually no bad reviews.

It was disappointing that the Tennis courts were unavailable due to refurbishment but we used the Marriott's court which was next to the hotel. The hotel could do with some extra facilities for children, table tennis, table football - that kind of thing.

The atmosphere was perfect

There is no food variety you have 3 options in the main restaurant area. Western dishes are not in the menu, but they serve burgers and pizza. However, this needs improvement. The sea food restaurant is not up to the mark at all and was a waste of money. Mosquitos are everywhere despite spraying every now and then, still we got bites. I understand the situation, but they should look up for some solutions to improve the situation.

the resort is very tranquil and the villa we stayed is really outstanding. Bed is super comfortable, room cleanliness by the housekeeping is outstanding.

the choice of food for breakfast is ok, as we are a Muslim couple, we feel there is too many pork base product for breakfast that we can’t have. But we survived.

Great facilities and staff. Price in the restaurants are a bit high, but still ok. Breakfast was great! We had a little mosquito invasion but that can’t be helped.

Nothing

Everyone and everything. Enjoyed doing a cooking class and market trip with chef Ton. The spa is excellent.

Nothing - it’s gorgeous

The staff are absolutely superb, whatever training programme they go on, it works! Could not have been more helpful, smiley and welcoming. Breakfast absolutely delicious. Has the same things as most five star hotel buffets in terms of western and Asian selections, but the quality of pastries, juice shots etc were excellent. NB you can eat in either restaurant for breakfast no matter where your room is - the one on the beach side is much nicer and the kids can feed the fish there too. 12 year old and 8 year old both entertained with the bikes cycling around the beautiful site and the teen club with air hockey, pool table, climbing walls and computer games (sigh!). Pool area has loads of sunbeds so never ran out of those. Local massage service and two local restaurants right outside on the beach - one hr massage for 500 bht. Beds very comfortable. We had a two bed family suite which is a bit further away from the beach (but reflected in the price). Had a washing machine and dryer which was useful plus electric hob, microwave, kettle etc. Could self cater if you wanted to.

The food outside of breakfast was a bit of a let down. It wasn't bad but it certainly wasn't a five star experience. The food at Sea Fire Salt was ok for lunch - but could be elevated so easily to a more premium level. The Thai food in La Sala and Talad was really average which we were surprised about. Feel like this area could really be improved. Shame there are no sunbeds on the beach. Surprised that guests are allowed to smoke weed in the smoking area - was drifting up to the pool bar area where kids were which wasn't great - but I guess not a lot they can do as it's legal there.

i was touched by the exceptional service. i have stayed in hundreds of hotels, and i never experienced in my life such outstanding service before Mai Khao’s Anantara. i was actually shocked by the lady working in the reception: her genuine consideration was palpable. she offered to call the airport and ask about our check in, which is so sweet of her considering we didn’t speak the language. she even asked if we would like to have a taxi booked for us in the morning, because they are hard to come by in such an early hour. AND she was more than happy to offer us a prepackaged breakfast since we were going to miss it. i doubt i will ever experience such a lovely host like her again. many, many hotels have got to learn how to bring back such service.

THERE WAS NOTHING TO NOT LIKE!

An amazing relaxing experience. Facilities and Service in all areas were second to none. Dining options were first class and quality and range of food was excellent.

Absolutely nothing - it was an amazing week!

Everything...from the cold towel with lemongrass scent we have been given and the nice cold herb drink given...to the hospitality through the whole staying...magnificient...ohh also the location...everything 5min walking distance from pharmacy to big supermarkets

Nothing.. I tried my best believe me 😄

Absolutely beautiful hotel. If 6 star exsistes this hotel would be 6 star. Staff were exceptionally polite attentive and charming. The beach was absolutely beautiful. The areas around the Infinity pool were exceptionally comfortable and luxurious. The food is very high quality and expect to pay uk prices for everything. The chef is fantastic and all the food is the highest quality. But you won't benefit here from the less expensive Thai prices. There are a couple of cheaper thai restaurants on the beach right next to the hotel and then there are some others walking distance and we didn't go further than that. I'm sure you can get a cab to other nightlife and restaurants nearby. (Check that if that's what you want) Our room was massive and we got a free upgrade upon arrival. It's a big hotel and we had to get a tuck tuck to get around but they are very prompt when called and so friendly. Breakfast was gorgeous and loads of choice and a beautiful setting I would recommend this for those who want luxury but be mindful you will spend a lot of food and drinks if here the entire time