The apartment was good, the location good and the staff exceptional.

The “penthouse” apartment that we were given when we checked in was not what we booked on Booking.com It was a dump. It smelt of mould, it was dirty and in need of repair. It wasn’t what we booked and because we had checked in we couldn’t access the booking email from Booking.com After much discussion with property management we were moved to another room which was the room we thought we had booked. I feel that the photos on Booking.com are misleading. The hotel staff were fantastic and fixed the issue, however had it been high season they would not have been able to do that.

The apartment was large and spacious, people on the app often complained about the bed, it was completely fine, soft and good pillows. The balcony for my stay was facing the hill behind so not much of a view but still good. The pool and gym were great, sun usually on the pool from morning until early afternoon. After which the hotel is equidistant from the 2 beaches. There are restaurants and a shop all within walking distance of the hotel. Thoroughly enjoyed my stay.

The only negatives are, as people have mentioned, the electricity as extra payment at the end of your stay. Also there was one free cleaning for my room (any extra cleaning visits need to be paid for). I told the landlord what time I would like the room to be cleaned so I organized my day to be out at that time. I came back 2 hours after the room was supposed to be cleaned and the room was still not done so I had to organize for another day. Only a little bit frustrating but nothing major, they have many rooms to clean throughout the day.

Pros: - Spacious apartments featuring 3 bedrooms and 3 bathrooms, totaling over 1,500 square feet, plus a huge balcony with sea and city views - Large, comfortable beds - Fully equipped kitchen with a stove, sink, and refrigerator - Quiet and peaceful location - Surin Beach is just a 5-minute walk from the hotel - Excellent pool in the hotel courtyard - Responsive and helpful staff - Nearby local cafes offering Thai and European cuisine, as well as massage salons

Cons: - Expensive electricity, which required an additional payment - Closed rooftop cafe and pool during the off-season

Very happy with everything, Staff were great, Lots of restaurants close by, Easy to hear car / motorbike in short walking distance.

Russians are everywhere, not that I hate Russians, just they can be ignorant 🙄 and have no consideration for others.

Great location lovely views plenty of space.Nice good value restraunt Audy below.Quiet and peaceful area however plenty to do local shop nearby

Nothing

Location - conveniently located a few minutes from Surin Beach and about 30 minutes from the airport. Apartment was beautiful and offered an amazing view of Surin Beach since we were on the 5th floor. Think of this place as your own apartment where you clean, cook, and take out your own trash. But we absolutely loved it, it was very private and spacious for all of us. Staff was also very friendly as well and answered any questions right away. The Manager was available through her phone even after hours so that was greatly appreciated. Taxi services and laundry services are also near by.

The only attraction near was Surin Beach - all other attractions including night markets and restaurants are a lot further.

Very spacious and comfortable

We were never given the WiFi details, even after asking for them

all in good

na

Nice apartment with good view.

Additional payment for electricity

We were transferred to another apartment due to this apartment becoming unavailable, so we stayed at Kamala regent which was amazing, we had our own private pool, and apartment was beautiful and close to amenities via taxi. Host was lovely, had a great time there.