Paradise Found at Occidental Sousse Marhaba! If you're dreaming of a Tunisian getaway that ticks all the boxes, look no further than the Occidental Sousse Marhaba! This incredible hotel exceeded my expectations on every level. A Beach Lover's Paradise: The private beach was stunning! Soft sand, crystal-clear water, and plenty of loungers had me basking in sunshine and ocean breezes all day. The beach bar kept the cocktails flowing, with friendly staff always happy to recommend their favorites. Family Fun in the Sun: My kids absolutely loved the pool complex! With multiple pools to choose from, there was always space to splash around and cool off. The animation team was fantastic, keeping the kids entertained with games, activities, and even mini-disco every night. They were true superstars! A Culinary Adventure: I was blown away by the variety and quality of the food. Freshly prepared dishes catered to every taste bud, from international favorites to delicious Tunisian specialties. The themed nights were a particular highlight, offering a taste of different cultures. Even the pickiest eaters (like some kids I know!) will find something to love. A Relaxing Retreat: The comfortable rooms provided a perfect haven after a fun-filled day. The beds were incredibly comfy, and the air conditioning kept us cool. The housekeeping staff did a phenomenal job keeping everything spotless. Every detail, from the free Wi-Fi to the smart TVs with Netflix, was well-thought-out to ensure a relaxing stay. Service with a Smile: The staff at Occidental Sousse Marhaba were the true stars of the show. From the friendly reception team who greeted us warmly to the attentive restaurant staff who went above and beyond, everyone made us feel welcome and valued. A special shout-out to the animation team for their boundless energy and enthusiasm!

Nothing!

Hotel and everything was fantastic but do not pay before hand. We spent 3 hours trying to check in as the they did not believe we paid when booking was made even though we had all the evidence.

Rooms are clean and tidy. Well done for Aicha for being nice and cleaning the rooms.The swimming pool is wonderful. The food was delicious and the staff were respectful. Thank you for Ali for taking care of us.

The surrounding of the swimming pool should be cleaned every couple of hours. The timing for dinner should be extended by an hour. Closing at 9PM is not fit for all customers.

I came here after a very bad experience with another hotel. Occidental sousse saved the day! I booked in here for 5 days to get away from the other hotel (stayed in another good hotel on the Sunday) when we arrived the Occidental upgraded us to room with sea view. The restaurant was great lots of selection on all Inclusive, the service was amazing in the restaurant, the entertainment by the pool all day was amazing and in the evening, it was an amazing atmosphere....

I loved this hotel but a few areas for improvement would be perhaps another pool built. The snack bar didnt have much variety during the day in between meals. There was not much selection of drinks at the pool car like cocktails. I was given a complimentary bottle of wine on arrival but no bottle opener or Cork screw and couldn't find one anywhere. These are minor things to be honest but little areas that could be improved

My second stay at the hotel and it was great. The location is good, walkable from local shops and restaurants and also about 40mins walk to the medina. You can also get taxis/bolts. The hotel itself is really nice and comfortable. The meal options are buffet style and there are plenty of dishes, local and international to choose from. There is an onsite Spa and indoor pool - I used them on my last visit and both were great. Ms Aicha was great and my room was super clean. Staff in general are friendly and some are helpful - I did find initially, I would get ignored or would have to wait longer as I was assumed to be a local or maybe not 'western' looking. Which is completely outrageous - all guests should be treated the same. I also got stopped repeatedly at the main gates while exiting and entering the main compound to show my hotel bracelet - I do appreciate the security measure in place to keep us all safe but would expect everyone entering and exiting is treated the same. The WIFI works perfectly at the hotel, if you were looking to work it would be good.

Nice and clean rooms, comfortable sleep. The lawn and outdoor area was perfect, tidy and fresh, well taken care of, the gardening team are doing a very good job. The lighting at night is perfect. The activities and animation were also good. And a very nice surprise, there's an actual gym with weights and everything else you need, make sure to bring your gym shoes, they don't allow you to go in flip-flops. The food was good, and the manager of the hotel was doing his best to keep residents satisfied. The guests are also good and calm, no problems at all.

Some of the workers are selective in their treatment. After complaining about it to the hotel the problem was instantly solved and we were very happy with the quick response. They really do try to keep the residents satisfied and care a lot about it, so that's actually a good thing. You won't get dissapointed, the hotel manager was very quick to take action. Also what I didn't like is that you can't go to the beach at night, it's a bit restrictive, I like sitting at the beach at night, in understand they it's for security reasons but there should be at least a closing hour at midnight.

I had a wonderful stay at the Occidental Sousse Hotel. What stood out the most for me was the cleanliness throughout the entire hotel. The staff was incredibly kind and always willing to assist with everything, from the bellboy helping with our bags to the room, to the receptionist and the housekeeping staff. A special and heartfelt thanks to Mr. Habib at the reception for his exceptional service and kindness. Additionally, I would like to give a huge thanks to Madam Dorra for her artistic work in cleaning and decorating our room—it truly made our stay extra special! A big thanks to Mr. Habib at the reception for his warm hospitality, and a huge thank you to Madam Dorra for going above and beyond with her cleaning and decorations, making our stay so comfortable—especially for my baby boy, ensuring the floor was always clean for him to crawl on, and even helping with extra cleaning for his diapers.

While my stay at the Occidental Sousse was overall very pleasant, I did notice that some of the furniture seemed a bit old and could use an update. However, this didn't take away from the comfort of my stay, as everything else was well-maintained.

The receptionist that welcomed me and my family, was very friendly and welcoming (tall with glasses), The food was outstanding, espagnol authentic traditional food , and I was especially impressed with the housemaid, Dorra, who was not only exceptionally thorough in her cleaning but also warm and welcoming, always with a smile. The animation team was excellent, with special mention to Malik, Taher and the Afro-dance instructor, who brought so much energy and fun. The hotel itself has a wonderful atmosphere, well-lit and luxurious, with beautiful green spaces. I appreciated the abundance of complimentary activities, including volleyball, water polo, Zumba, and archery. The pool was fantastic, and I loved that the beach was just a short stroll away.

I was disappointed to notice a clear disparity in how the staff of the restaurant and the bar, treated European tourists compared to those of tunisian and/or Arab descent. Initially, they welcomed me warmly, assuming I was European. However, the moment they realized I was tunisian, their demeanor shifted to one of rudeness. It's disheartening to experience such a bias, even so i'm a tunisian living in France. They clearly have instructions to be especially nice to just European tourists... We booked a triple room but were given a double, with an extra bed added. This made the room quite cramped and difficult to move around in.

We stayed here for 2 nights for our wedding anniversary. The best thing we liked here was the staff. Especially Mr. Hamdi the receptionist was very helpful and was very polite in fulfilling every request I had. Also the cleaning staff were very good to us. As it was our anniversary, they decorated our room beautifully and also providied us with an anniversary cake free of cost. Loved the service. The most beautiful resort I have been to in Tunisia. I highly recommend this to anyone looking for a trip in Sousse.

Set within gorgeous gardens and stretch of beach! Amazing view from the room balcony! The selection and quality of the meat-free food at lunch and dinner was brilliant! Super friendly and efficient staff ❤️

It's a very large hotel and has a few rough edges that could do with lick of paint to spruce them up, but that in no way lessened our enjoyment there! Cocktails on the All Inclusive weren't great and I'd have happily paid for a decent Pina Colada 😉