Everything about your hotel was exceptional and met our expectations perfectly. From the warm welcome by the staff to the overall quality of service, it was a delightful experience. A special mention goes to Abdullah from Afghanistan, who stood out for his helpfulness, friendly nature, and constant smile. His cultured demeanor and impeccable behavior truly added to the charm of our stay. Because of his exceptional service, we would rate your hotel 7 stars. We thoroughly enjoyed our stay and will certainly recommend your hotel to friends and family planning a visit to Cappadocia. Keep up the excellent work and continue maintaining this high standard of quality. We look forward to returning.

Everything was great.

1) Location was amazing. The main market was very close and easily accessible. 2) Staff was very helpful. Specially mentioning Filiz for her support & suggestions ❤️ 3) Even though breakfast had limited options, they made sure to provide few fresh alternatives 4) The view from the terrace was spectacular. Would highly recommend as the perfect spot for balloon viewings at sunrise.

The location and vacinity to town centre was awesome, close enough to the hustle and bustle, but far enough for the noise of evening parties. All great spots just walking distance away. The view over this picturesque village cannot be retold, not even pictures can properly depict this spectacular marvel. Homes, businesses, restaurants and boutique hotels carved into granular rock formations is something that blow your mind every-time you step out of your hotel room. On arrival our host, explained the town, the region and all the activities on offer. It was a short stay and she helped us plan and book activities for the whole weekend (busy family - she planned some rest too). We got to see most of Cappadocia regiion during our short stay. A special thank you to our hosts for chasing down our bus after we left an expensive item on the bus. The rooms carved into the caves, were cosy, romantic and specious. The Aircons and ventilation was very well designed. Bathroom was spacious, lovely bath tub and spacious shower.

The shower rose was damaged. On arrival lighting was beautiful, but when packing a little more light would have been great.

Good: Beautiful view from the terrace. Plenty of space for a family of 4 with the family suite. The front desk was always very helpful even when we asked for coffee or tea (specially the beautiful Filiz). Bad: I understand it’s a cave hotel and it can be very in close. But the bathroom had a bad smell of mildew. It would be helpful to put some time of air freshener to help with the smell. Also during breakfast the lady putting the food out didn’t have gloves and she was coughing while putting the food out.

We were warmly greeted during arrival and were served hot Turkish tea. The check-in process was smooth and our queries were promptly addressed. The breakfast spread was good and there was a homely ambience. Plus the breakfast area had a nice view.

The walk up to the hotel may not be suitable for those who are unable to walk upslope. Otherwise, everything else is great. Certain arrangements (transportation services) required only cash payments so it may not be convenient for some.

Located in Goreme centre and easily accessible by walking or by car with free parking just outside the reception area.The team lead by Filiz made all efforts to make our stay as comfortable as possible but equally acted as a tour guide to advise us where to go on the 3 days we stayed at this fabulous cave hotel with excellent views of the hot air balloons when they fly early morning.The breakfast is plenty of options and so tasty.This cave hotel is by far Goreme best kept little secret.

It exceeded our expectations so nothing to add and can’t fault anything.

I did not like...but LOVE the place.The people who work there were very2 pleasant..nice n good people.mr ibrahim n mr mustapha were very2 helpful.Very coorperative.Very friendly.The people who registered also were very2 pleasant..and very2 nice.SALUTE!!The brekfast spread was delicious like homecook meal.and the spread was unexpected..definitely will come back here..The room??beautiful and huge for 2 or 3 person .Having jacuzzi in every bathroom is a plus point considering the price.The location.PERFECT!!walking distance to the town...beautiful pictures can be captured around the hotel...pliz2 come here if u are booking a hotel..u will not regret it.Worth my noney tq grand cave suite for the experience.

No lift but the people will be willing to help carry ur stuff.

The room was comfy, the views were amazing, the location was perfect and quiet, and Phyllis, the manager, was amazing. We had to change plans and she helped us come up with a new plan and she set up everything for us. She was an angel. She was the most helpful person I've ever had on a trip! The room felt like we were staying in a castle. We loved Grand Cave Suites. We felt like part of the family when we were there.

Cappadocia and specially Goreme are beautiful. This hotel fits very well in this picturesque location. Cave room was very unique, clean and provided for instagrammy pictures :). Hot tub was great in our family suite. Breakfast was limited for the price but still sumptuous enough. They are also quite helpful with booking tours and reasonable with mark-up if added. Location is great, pretty near to downtown but sufficiently away from the noise.

1. Strategic location of property. Walking distance to very upscale lively central market. 2. Aesthetic looks of the property. 3. Choice of breakfast with several varities. 4. Welcome by property manager and staff. 5. Jacuzzi in the room was functioning. 6. Very large size of the room. 7. Property accommodated early check-in thereby saving our time to explore other activities. 8. Dedicated tour desk with reasonable price. 9. Property arranged local tour guide and airport drop shuttle which was seamless. I must appreciate that Turks value time and all the time the transport was dot on time. 10. Property manager arranged pack of breakfast for us since we were leaving earlier than breakfast time. Box contained food items more than what we demanded. 11. Property manager Ms. Filiz was quick is response via WA for airport shuttle, during local tour etc.

1. Since the internal walls of rooms are dark (Black) colored (due to carving of stone), the light inside the room appear very dim and not enough light is available. This causes some level of discomfort for people who have weak eyesight and difficult to locate items. I suggest increasing the wattage of lamps fitted or increasing the no. of lights. 2. Since there is no air conditioner available in the room (caves are cool from inside) but a little amount of hotness is always there, it is suggested to provide at least 2 nos. of pedestal fans in the room.