I had a wonderful experience staying at the Mosaic Cave Hotel in Cappadocia. The property itself is charming and beautifully blends the cave-style architecture with modern comforts, but what truly made my stay exceptional was the hospitality. The reception staff were incredibly warm, welcoming, and helpful throughout my visit. From the smooth check-in process to offering great local recommendations and helping organize tours, they went above and beyond to make me feel at home. Their genuine kindness and attention to detail really stood out and left a lasting impression. I would highly recommend this hotel to anyone visiting Cappadocia — not just for its unique setting, but for the amazing people who make it truly special.

Mosaic Cave hotel is the best of both worlds - it has the best features of a hotel, and the homely, friendly staff, allow one to feel the freedom of a bnb. Our family of five was travelling to Goreme. Everyone had a unique personality with what they wanted to do during the trip and what they wanted to eat. Mustafa took care of everyone’s needs with a lot of patience. The hotel staff are extremely responsive and supportive. The place comes with a phenomenal breakfast. The ease of access to the breakfast space throughout the day helped us meet people’s requirements like a supply of hotel drinking water throughout the day, get boiled milk before going to bed. All in all, a great experience. There’s also a short hike to the mobile tower from the hotel which comes with phenomenal views.

Nothing that I didn’t like.

Everything was fantastic. Mustafa was really helpful before, during & after our stay. I would highly recommend using Mustafa to book all the excursions. The horse riding and Hot Air Balloon ride was unbelievable (this was booked though the hotel). The Hotel is in a beautiful location. The rooms were really clean and he upgraded us as it was my birthday so thanks for that Mustafa. Overall really enjoyed our stay and would definitely stay there again if I was to return to Cappadocia.

The pillows were not brilliant, however, we did tell Mustafa this as he was very reflective on feedback, he was already in the process of ordering new ones. This is very minor but was just a suggestion for the Hotel

Length of Stay: 2 nights, 3 days During my visit to Cappadocia, I stayed at Mosaic Cave Hotel in Göreme for 2 nights and 3 days. In short, this was one of the finest hotel experiences I've ever had while traveling. Room & Amenities Staying in an authentic cave room was a truly unique experience. While you can feel the thousands of years of history in the space, it doesn't compromise on modern comforts. The room was impressively clean, and the WiFi connection was reliable throughout my stay. The shower deserves special mention - unlike many hotels I've visited in Italy and Spain where temperature control is often problematic, here I enjoyed perfect water temperature that was easy to adjust. Staff & Service The kindness and attentiveness of the staff were exceptional. From check-in to check-out, they provided meticulous support for every aspect of my stay. Their tour arrangements were actually cheaper than local street agencies, and they cheerfully assisted with taxi bookings and restaurant reservations. The airport transfer service made arrival and departure completely stress-free. Dining Breakfast featured slightly different menus each day, allowing me to enjoy traditional Cappadocian cuisine. The authentic dishes prepared with local ingredients were so varied that even during a multi-night stay, I never grew tired of the food. Location The hotel is situated in Göreme's cave hotel district, making it an ideal base for tourism. All major attractions are easily accessible from this location. Special Features The hotel has two adorable cats that create a warm, homey atmosphere reminiscent of a family stay. Value for Money Considering the services, facilities, and location provided, the value for the price is absolutely outstanding. Overall Rating 10 out of 10. It's disappointing that I can't rate it higher, as this hotel truly deserves it. I wholeheartedly recommend this hotel to anyone visiting Cappadocia.

The property is awesome but the staff makes this place the gem that it is! Especially Mr. Cihaan! He was our saviour! We arrived early - in the snow..we were cold and shivering.. his smiling face led us inside the Reception area where he immediately offered us nice hot Turkish Tea which put us at ease! This was just the start! Throughout our stay, he was helping us out at each way - since it was snowing and many activities got cancelled. Mr Chiaan helped us out to book other attractions and guided us properly and aptly! Due to the weather - and hopefully to get the Hot Air Balloon Ride - we extended our stay here for another 2 nights for which again Mr Chiaan helped us out tremendously! THANK YOU SO MUCH MR CHIAAN!! Now, the morning breakfast spread was amazing and the friendly staff during breakfast also ensured our tummies were full and satisfied in the morning! Amazing staff for a great hotel!!

Exceptional Stay at Mosaic Cave Hotel, Cappadocia Our stay at Mosaic Cave Hotel was absolutely wonderful! From the moment we arrived, we were greeted with warm hospitality by the incredible staff, particularly Ismail and Mustafa, who went above and beyond to make our experience unforgettable. Their dedication and helpful nature truly set this hotel apart. The services were top-notch, and the breakfast was simply amazing—delicious, fresh, and accompanied by the best tea we’ve had in a long time. The hotel also arranged a hot air balloon ride for us in Ihlara Valley when flights were unavailable in Göreme due to bad weather. This thoughtful effort made our trip even more special, and we’re truly grateful. Additionally, the airport transfer service for just €20 was seamless and hassle-free, adding convenience to our journey. We also want to thank Booking.com for making the entire process smooth and easy. It’s always a pleasure booking through them. Highly recommended to anyone visiting Cappadocia! Mosaic Cave Hotel and its wonderful staff have truly earned our highest praise.

Every thing was amazing Really nice experience

I had the most incredible experience staying at Mosaic Cave Hotel! The openn buffet breakfast was absolutely delicious and offered a variety of fresh and tasty options to start the day perfectly. The staff were beyond helpful and kind, assisting us with every request and ensuring we felt completely at home. They went above and beyond to organize activities for us, including the Green Tour and a hot air balloon ride. Both tours were arranged with high-quality companies at very reasonable prices, making our experience seamless and stress-free. I can’t thank the team enough for their hospitality and professionalism. If you’re looking for a place to stay in Cappadocia, this is the hotel to choose. Highly recommended!

I absolutely loved everything about my experience! I lived in a cave with all the amenities, which of course was unique, very unusual and very romantic! The hotel 100% surpassed my expectations . The staff, particularly Mustafa at reception, were exceptionally welcoming and friendly. Mustafa helped me find the perfect tour at a reasonable price, and it was of excellent quality. I formed a great friendship with him during my stay. The hotel boasts a fantastic terrace offering breathtaking views of the surroundings. Its convenient location allows easy walking access to the city center, where you can find everything you need! To be honest, I liked everything. In Cappadocia, my dream came true, since childhood I dreamed of flying in a hot air balloon, and for the first time in my life I flew in a hot air balloon and in the best place for this in the Universe, in Cappadocia, and that’s how my dream came true. So throughout my stay at the hotel I was in the happiest state as possible!

Breakfast very pleasant and very airy spacious bedroom

The transfer to & from the airport was booked through the hotel, the trip from the airport was not comfortable but the return trip was terrible, the vehicle was completely jammed with passengers and luggage, no thoughts of safety, driver picked up extra passengers even though all those on board said no and then drove too fast to get to the airport on time. We also found that most of the other passengers had been charged 10€/head but we had been charged 15€. My advice is to check that your transfer is independent and not in an overcrowded minibus.

The staff were incredibly helpful at the hotel. They went above and beyond helping organize transportation, tours, balloon rides and even brought our son a birthday cake to celebrate his big day. We were also upgraded to a better room for no cost, which had an amazing shower and jacuzzi tub! It was one of the best services I have had in a while, and we travel regularly. The breakfast was also good.

When it rained there was a bit of a sewer stench in our bathroom for some reason, but that was temporary.