This place is perfect in every single way; location, staff, restaurant and accommodations. Our room (201) was fantastic! The staff went above and beyond throughout our entire stay. They booked our tours for us at the same rate as online. We used booking.com for an inexpensive shuttle to/from the airport. You will be a 1 minute walk to everything and the hotel is quiet! Tunahan worked the front desk and was such a wealth of knowledge regarding the history of the area and helping us book events and meals. Thank you for an amazing stay. We left for the airport early in the morning and they had a take-away breakfast ready for us to go. Our only disappointment is we forgot to tip the cleaning crew when we left in a hurry at 5:30 in the morning. We are so glad we chose your boutique hotel!

The room was very spacious with lots of extra amenities like toothbrushes and sewing kits. Breakfast was traditional Turkish with choice of eggs each morning. We could hear more of other guests from our room than we would have preferred, but it was not a big issue. Staff was quick to greet us at the front desk each morning as we left. We had the double room with bath and realized we could not keep our windows open as we were at street level. Not a major issue, but something to note if you want that room. Overall we were very happy with our stay.

Our windows were right at street level so it was not wise to open them for the night air as we prefer. It also meant that having the blinds open would not allow for privacy. The room is a bit dark with them closed.

Wonderful Stay in Cappadocia! We had an amazing experience at this hotel. The receptionist, Tuna, was incredibly helpful and patient, ensuring a smooth and pleasant stay. Celal, who served us breakfast, went above and beyond—since I have celiac, he made sure I received a full platter with gluten-free and vegetarian options. The staff was truly exceptional, always attentive and accommodating. The rooms were clean, spacious, and comfortable, making our stay even more enjoyable. Highly recommend this hotel for its outstanding service and hospitality!

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Everything just exceeded what I'd ever expected from a hotel at this price. Starting from a super convenient location, especially if you travel to Goreme by bus. It's just across the street from the bus station. We came early in the morning and the staff allowed us for early check-in with no additional charge. The room was cozy, clean, full of amenities. The best part would be the breakfast. It was a super big meal, served on the covered rooftop restaurant where you can see balloons flying. Nice coffee, bread with honey, chocolate dip or jam, various types of cheese, pastries, omelet cooked in a way you like, cheese fries, fresh fries, and fresh fruit. I can't think of anything more I would ask for. Absolutely perfect and strongly recommend!!!

Nothing. Everything is just so perfect!!

Our stay at Luxury Cratus Stone Palace was outstanding! The service and kindness extended by the reception staff Suzan as well as housekeeping and the restaurant made our stay special. Suzan was so helpful and went out of her way to make sure our questions were answered and our stay was comfortable. We were even upgraded to bigger rooms available on our arrival. For our first evening we enjoyed drinks on the roof terrace which offers a beautiful view of Goreme, plus a delightful meal at the restaurant. The location is a nice short walk to all restaurants and bars. I would highly recommend this hotel to anyone looking for a modern stone hotel experience and great service.

Nothing at all.

Most humble staff I have ever seen in my life. You call for anything and they try their best to do it with a SMILE on their faces. I don't remember the names but both morning and evening shift receptionist were wonderful. They helped us for everything possible especially the morning shift lady. She was super generous, even the facility manager was superb. They arrive to the room with a single call and help you with the same SMILE. This hotel stay made my trip. I would love to stay their again. Also, it's in center of Goreme, you can get beautiful views from the terrace and all the balloons are visible from the hotel terrace itself. The hotel lobby and restaurant had heaters so you can not feel outside cold at all. You can easily get taxis from outside and it was very near to the outside market. I can go on and on. This property is definitely recommended.

Everything was just perfect.

Good and courteous service from reception through to breakfast. Good amenities to fulfill the guest needs. Centrally located with lots of restaurants and facilities nearby to the hotel. Beautiful view from the top roof restaurant. Above all, you would have a lovable and welcoming environment. Thank you to the management of Cratus Stone Palace Prem.

I mentioned to the reception that could be added to the guest facility in room

Nice spacious rooms and a luxurious bathroom. A nice balcony to relax in the evenings. Excellent views of the balloons from the terrace. Centrally located. Easy to walk to city centre and surrounded by several restaurants. Out of all the places we stayed in turkey, we enjoyed the breakfast here the most. x

We were prepared for this so didnt mind, but the place does not have elevators so not suitable for people with mobility issues or families who may use strollers.

Cratus Hotel in Goreme orchestrated a flawless experience for us. From coordinating breathtaking tours like the Air balloon ride, ATV tour, to the enchanting Turkish night, they ensured every moment was memorable. Their shuttle services were efficient, and the restaurant served delightful Turkish cuisine and excellent wine. The staff's exceptional friendliness, assistance, and perpetual smiles added an extra layer of warmth to our first-time Goreme adventure. A heartfelt thank you for an amazing experience!

A very pleasant hotel in the heart of the city. The staff is very friendly and helpful. We stayed at this hotel for 7 days and felt at home. Thank you very much to all the staff of the hotel, especially for Suzan and Yasar Kilic. They helped arrange airport transfers, car rentals and hot air balloon flights.