While luxury, comfort, cleanliness, and impeccable service are all to be expected at a 5-star hotel, what truly sets RAMADA Hotel apart is its extraordinary staff. From the moment you arrive at the hotel gate, you’re greeted with genuine warmth, setting the tone for what becomes an unforgettable stay. A special shout-out goes to Eren, the exceptional receptionist, who not only makes check-in a breeze but does so with such care and attention to detail that it immediately makes you feel like a valued guest. His professionalism and friendly demeanor are truly top-notch. Another highlight of my stay was the breakfast experience. The beautiful ladies serving breakfast do so with such love and enthusiasm that it feels like the perfect start to your day. They don’t just serve food—they serve it with a smile that brightens your morning and makes the whole dining experience feel like a special occasion.

While it may sound like a bomb when the next room closes their door, it's a shared responsibility between the guest's behavior and the hotel's need to ensure the doors are soundproofed or provide an alternative solution...

Loved everything from check in to check out, Exceptional experience! Special thanks to Mrs. Hazal at the reception for her outstanding attention and professionalism! certainly, as usual they upgrade my room from standard to suite room all my respect and appreciate the GM for that 🙏, and thank you to Mrs. Ece. The staff was very professional and amazing. The housekeeping Mrs. Nemit very friendly, she check on me every day and ask me if I need anything. Everything was perfect. The staff was very attentive and very helpful. And special thanks to the General Manager for the welcome card. I recommend all my friends and everyone want enjoy in his or her trip in Istanbul to stay at Ramada Plaza City Center.

Location is very good

the 5 star hotel was 5 star maybe 10 years ago.Now all is broken, damaged, the bathroom has a smell that kills you, the air conditioning was not working, the table was broken, and all in the room is old..

From the moment I arrived, I was impressed by the warm welcome and professionalism of the staff. Every team member went above and beyond to make sure I felt comfortable and well taken care of. The check-in process was quick and effortless, setting the tone for a wonderful stay. The room was spotless, spacious, and beautifully maintained, with every detail thoughtfully arranged for comfort. The bed was incredibly comfortable, the linens fresh and soft, and the amenities exceeded expectations. I especially appreciated the attention to cleanliness and the daily housekeeping service, which kept everything perfect.What truly makes this place stand out is the genuine hospitality. The staff’s kindness, attentiveness, and willingness to help made me feel valued as a guest, not just a booking number. I can confidently say this was one of the best hotel experiences I’ve ever had. I would not hesitate to stay here again and highly recommend it to anyone visiting the area.

I recently stayed at Ramada Plaza Istanbul City Center and had a wonderful experience. The hotel is located in an excellent location, with easy access to the Osmanbey Metro Station and within walking distance of the Istanbul Military Museum and Istanbul Convention & Exhibition Center. The room was clean, comfortable, and quiet, which made for a great night’s sleep. The breakfast was delicious, with a wide variety of options to choose from. The staff were kind and helpful throughout my stay, making me feel welcome and valued as a guest. The rooftop swimming pool and spa facilities were fantastic, with a panoramic view of Istanbul from the rooftop. The pool area was well-maintained and clean, which added to the overall experience of staying at the hotel. Overall, I would highly recommend this hotel to anyone visiting Istanbul.

Nothing at all.

Good location. M2 Metro stop right outside so easy to get anywhere. One stop from Taksim. Plenty of restaurants around, plus Nero etc. and also small shopping centre across the road, Lotus Walk, with more choice of food outlets and a good supermarket. Open air pool on the roof with loungers, which is a bit of a rarity this close to the city centre and great for a chill after sightseeing. Superior room was massive and kept absolutely spotless thanks to Ayse from housekeeping. Thank you for looking after us so well. Didn't try the breakfast as tended to get that on way to first sightseeing stop. Reception very helpful and there was always someone on the door with a friendly smile and a hello. We wanted to see the sights at our own pace plus some relaxation and this was perfect for that.

I liked the hotel very much. Stuff was very professional and the gentleman from reception Yilmaz was very helpful and always helped us with any questions we had. Very helpful and super friendly. I also would like to mention for the lady who looked after our room, it was super tidy and she has an eye to details, I was very impressed, her name was Elif as I remember and wanted to say thank you for looking after our room. Great job you have done and the whole stuff in the hotel. All team is just the best! Thank you to all of you. I would definitely recommend this place to stay.

Everything in the area from the hotel, specially Café Nero in front of the hotel

I was upset I asked to maintain the water leaking in the toilet there was no response until the last day was my control from the lady nazlı who fix the situation very good herself with her hand appreciate and she blame the clean woman in the floor that she didn’t tell the reception many thanks for for nazli that she make my stay comfortable in the hotel after she fix my shower leaking otherwise everything except the cleaning was not as it should be in the floor. It can be much better thank you.

As always, Ramada Plaza City Center is the best hotel in Istanbul. The hotel is located in the heart of Istanbul, close to the metro and everything you might need. The staff is friendly, kind, and always ready to help. When you arrive, you will be warmly welcomed by Mr. Jalal, who always greets guests with his wonderful smile. He is incredibly helpful and kind special thanks to him, and special thanks to the General Manager Mr. Ozer Diler for the kind words on the welcome card and for upgrading my room. I also want to express my gratitude to Ms. Ece and all the reception staff, Mr. Can, Mr. Celal, Mr. Yilmaz and Mr. Ersin and housekeeping Ms. Gulbeyaz, Maryam. This truly shows that the hotel management values of human resources, ensuring a high level of professionalism. Thank you all very much! I recommend all my friends and anyone looking for a comfortable and relaxing place, go to stay at Ramada Plaza city center.

The hotel was very clean, and the staff were professional and attentive. A fantastic feature, especially during the hot Istanbul days, was the swimming pool — a perfect way to cool down. Communication regarding the invoice was smooth and hassle-free. Breakfasts were delicious, offering a wide variety of options so that everyone could find something they liked. Additionally, the metro line right outside the hotel made getting around Istanbul incredibly easy and convenient. Overall, a great stay with excellent amenities and location!