It seems that the hotel has been recently renovated. I had a large room with an excellent view to Galata and Golden Horn mosques. The bed was very comfortable. There was really everything to have a comfortable staying for one week. Unfortunately, I stayed one night only and could not appreciate the bar on the rooftop and spa facilities. A decent traditional Turkish breakfast is served in the adjacent restaurant. The staff was welcoming and spoke good English.

The only thing I did not like was a leakage in the shower probably it was not well fixed. It was spreading over the cabinet and as a result there was quite a lot of water on the floor after showering. Room 602.

Super location and fantastic food

They gave me a room dedicated for disabled people then the toilet was completely uncomfortable

The location was perfect, near the Galata tower, the Tunnel tram line, Istiklal street that leads to the Taksim square, SaltBae restaurant and many more! The friendly staff was always helpful, from the reception to the restaurant staff. The top-floor restaurant comes with a stunning view of Istanbul. I would recommend visiting it at night because the lights of Istanbul are spectacular.

The fold-out couch was not that comfy if you are an adult sleeping on it...the kids were ok with it...I recommend that for families, you should always use a double blanket and more pillows per room/bed...in our case, it was one blanket and two smaller pillows. I would also recommend switching up the breakfast a bit, as we had the same breakfast every day. Also, we only got one cup of coffee included in our breakfast...everything else (water, juice, extra coffee) we had to pay extra.

This hotel is at the perfect location to explore Istanbul! Very close to the Galata tower and plenty of restaurants and bars if you want to enjoy the nightlife! Şişhane Metro station just around the corner and walkable distance from tram and street full of shops that takes you to Taksim square. Amazing views from the rooftop!! (see pics) There's a restaurant up there. Prices are a bit expensive but still doable if you want to have a romantic dinner. I tried their hammam spa downstairs, staff is incredibly nice and I was basically on my own between the sauna and hammam room. I would suggest explaining to people how that works would be good cause some might have no idea of what to do by themselves. If you are short on time you can skip it I would say. The room was spacious and clean, the bed was huge and so comfortable!! they put two bottles of water in the mini fridge every day, staff was always welcoming and friendly. They gave us a nice box of chocolates which was a nice touch, they were really good! We didn't have breakfast so don't know about that. Overall we really enjoyed our stay and would highly recommend this hotel!!

The toilet was a disabled toilet and had a higher seat than usual, that was a bit annoying to be honest but not a big deal. We were on the first floor and we could hear noise from the street even if our room was facing the back of the hotel, but we could sleep just fine apart from the first night that there was a protest going on outside and it felt quite noisy..

The location is good, walkable distance to many attractions like Istiklal street, Taksim square, Galata tower, Galata bridge, Galata port, etc. The room was clean, good looking, we had free chocolate and water bottles. Nice view from terrace.

The wall insulation is poor, so you can hear conversations from other rooms as well as doors closing. The breakfast is ok, but what we didn't like was the fact that is the same breakfast every day. We stayed for 5 days, and since the breakfast was the same every day, we got a bit tired of having the same food. We were expecting a bit more variety.

The hotel is in a very good location of the Garenta area, you are almost in a walking distance of most of the highlights, and the metro is 40 meters from the front door. Personnel was very nice and helpful, and would respond immediately to any request.

The only bad thing is that we stayed there for 4 nights, and breakfast, while tasty, it was a fixed set (traditional Turkish we were told) and anything outside this set was extra, so if you are planning to stay over one night, or you have any dietary requirements, don't count on the included breakfast here, it will cost you. We took a large suite with 2 beds, I would not recommend it while the normal bed was comfortable, the sofa bed was noisy, and not completely flat, so better get two separate rooms.

The hotel is well located. The staff are very friendly and the rooms are clean and comfortable. Our room had a really nice view and you could also see Galata Tower. Unlike many other places in Istanbul, this one did not smell like cigarettes which is something we greatly appreciated.

Only negative aspect was the breakfast. There is no option for continental breakfast and nothing vegan. The coffee was terrible (soluble coffee) which was very disappointing considering Turkish coffee is one of the best! There was no milk, no fruit juice or actual fruit at breakfast and we also ordered a tea that never arrived. If you are ok accepting a breakfast that contains meat, eggs, cheese and olives then you're fine otherwise don't bother including it in your booking. Everything else during our stay was great so totally recommend this place.

The location is excellent. Directly on the Sisane metro station and the little square in front of it. One can go from the metro station to the hotel and will need only a small walk to the Taksim main Street. The room was big and comfortable. I had a nice view on the square.

The door couldn't be locked from inside and the door's isolation was terrible. I could hear all people passing by and speaking near the lift. The safe didn't work. A pity I couldn't drink a coffee on the terrace restaurant upstairs - all booked according to staff for dinner only. I actually was looking forward to it when booking.

The family room is spacious, with all the necessary amenities including a kitchen, washing machine, dishwasher. Very good location, close to the metro and good connections to attractions.

It was a little annoying that the room cleaning was only superficial. Breakfast is the same every day without the option to change or you have to buy it separately, which I didn't like either. Even if it's delicious, it gets boring, there's no choice for children.

Central location Pleasant check in (very helpful reception staff, thank you!) Spa access (with very helpful staff too) Big comfortable room with great view Cleanliness Helpful and pleasant staff Breakfast quality Good value for money This hotel is perfect for a stop over - the spa access was heaven after travelling for 24 hours, and the delicious breakfast fueled us for the next day. I would stay here again when in Istanbul and I would stay for longer.

Nothing, everything was 10/10. I couldn't fault this hotel.