I spent 2 nights in this hotel. As I understand it, this is a hotel chain, but it was my first time experience with them. My choice was based on proximity to metro, pricing and the distance to the main attractions. The location, combination of quality and price satisfied me 100%. I liked the double room with one large bed on the fifth floor. The room was neat, clean, the facilities were in good condition. The bathroom had the all of necessary things, with the exception of dental supplies. I got a room near the staff elevator. In general, the room and the hotel were quiet, but when people were talking near the elevator, it was very disturbing. Also, the windows of the room overlooked the inner courtyard. In the mornings, forklifts start rattling, beeping and cars honking. Earplugs were very useful. I think these inconveniences were reflected in the price of the room. Breakfast is until 10 o'clock. On the first day, I came at 9 and was unpleasantly surprised. There were no free seats and I had to wait for one of the tables to be cleared. They clear the tables, however, quite quickly. By this time the coffee machine had run out of beans and no one had replenished it. I couldn't drink coffee, only water and milk came into my cup. The same thing happened with the juice machine. The juices ran out and it only gave out plain water. So, tea was the only choice. I had dinner in their a la carte restaurant, I liked everything there. The food was delicious, the waiters were attentive. During breakfast, the room was cleared, thrash removed, the bed was made, the towels were changed, and drinking water was provided. In terms of service, it was good. On the fifth floor, the wi-fi level was weak (one ). The air conditioner worked properly.

The pool outside was not working. The one on the rooftop is too small and all sunbeds were occupied. There were few people but other places were covered by towels even their owners were not there. Nasty thing to do like this. The view from the roof is quite nice and worth seeing.

The breakfast was overall good and always varied not focusing on one single type of food. There was 3 machines for coffee and juices and there was always filtered coffee ready to drink on breakfast. There staff really striving to keep it up and friendly with customers. Ms Ece presence during breakfast was really positive entertaining some talks with us to see our mood and if our activities were okay and that dialogue was appreciated. Mr. Djokai ( sorry for spelling) whose shift in the night was helping us constantly from the minute we reached the hotel : he gave us indication on finding cell phone data, accompanied us nearby to make it easy, gave us a metro card free of charge! Kept welcoming us during our stay. But also the other staff at reception were great : Mahmut, Hasan, the two other clerks who carried our bags ( sorry for names…), and a great room cleaning staff with that lady on 4 th floor who is absolutely human and smiling ! The location is great. Near the Vicenza hotel in same street a restaurant manager great to visit he was making magician for my 7 y. Old son . He gave us a reserved table for New years festival at 10 pm ! Go and enjoy their food too.

The hotel is well maintained but the structure is becoming old. The rooms furniture is getting old and may be some renovation could make it even better…

I am delighted to leave a review for this wonderful hotel! From the very first moments, we felt right at home. The staff is incredibly friendly, always ready to help, and go out of their way to ensure a comfortable stay. The rooms are clean, spacious, and cozy, with attention to details that truly create a warm atmosphere. The food deserves special mention – breakfasts are diverse and delicious, with a wide selection of dishes to suit all tastes. The hotel grounds are well-kept and beautiful, perfect for walks and relaxation. Thank you for the warm welcome and excellent service! We’ll definitely be back and will recommend this hotel to our friends and family.

Minor issue with windows, not fully cosing

We were very satisfied with our experience. The breakfast was rich and very tasty. The room and room service were very pleasant. The room wasn’t luxurious, but still comfortable. I would especially like to thank the receptionist Yunus. A very nice and helpful man. The location was also excellent – there was a tram stop very close by, which took us quickly to Sultanahmet and Beyoğlu. There was also a metro station and various bus stops nearby. The area had plenty of restaurants and shopping streets.

The air conditioning didn’t always work perfectly, but the room wasn’t too hot.

This hotel provided an outstanding experience from start to finish. The staff was warm and went above and beyond to make my stay perfect. The rooms were spacious, beautifully designed, and very comfortable, with amenities that exceeded expectations. The location was ideal, with easy access to attractions. Every detail reflected quality, and I highly recommend it. A special thanks to Emee Soydam and the entire team at Hotel Vincenza for their exceptional service—I look forward to returning! In addition to sightseeing, I highly recommend visiting the Cagaloglu Hamam. Though a bit pricey, the experience was worth every penny—the service was excellent, and I left feeling completely refreshed.

I chose this place mainly for the swimming, but unfortunately, it was unavailable due to being broken or under maintenance. Although I was very disappointed by this, the staff’s warm welcome was exceptional. The location is amazing, and I would definitely return. On my first day, the gentleman at check-in was outstanding. He went the extra mile to assist me and provided all the information I needed to ensure I had the best experience.

Wonderful Family Stay Our recent stay with our kids was truly delightful. The room provided was not only comfortable but also well-suited for a family with children. The kids had a fantastic time throughout our stay, enjoying every moment of it. One of the highlights of our experience was the exceptional service provided by the staff. Diana from Guest Relations and Yunus from Reception stood out with their warmth and attentiveness. They went above and beyond to ensure our needs were met promptly and with a smile. The location of the hotel was perfect for us, offering convenient access to [mention nearby attractions or amenities if applicable]. Additionally, we thoroughly enjoyed the outdoor pool, which provided a refreshing way to relax and unwind after a day of exploring. Overall, our stay was memorable and exceeded our expectations. We highly recommend it to families looking for a comfortable and enjoyable stay in [location]. We look forward to returning soon!

Make sure to Book with special offer. We managed to book this hotel for amazing price!

Tradu text folosind camera foto The hotel is located very close to the metro station and the tram station. It is also located a 10-minute easy walk from the Grand Bazaar. The staff is very kind and as written in most of the comments, Emre is a 10 (always with a smile on his face, helps with any information you need and quickly solves any problem you encounter in the hotel)

The wifi connection it is very poor. In the evening, when most of the guests are in their rooms, it is very difficult to connect to the internet. Also, the breakfast... they could do better than that. It has various kinds of foods but the taste.... For example: the omelette seems to have been cooked with water instead of oil. I think the breakfast it is something they can improve.

A very well-located hotel, very close to public transport stations, with spacious and clean rooms, far exceeding the level of other 4-star hotels in Istanbul. The staff is very friendly and smiling, always ready to help with any issue. The breakfast is excellent, with varied, tasty, and fresh dishes, catering to all tastes. The hotel has various facilities to ensure a successful stay at this location. For very hot days, we recommend the outdoor pool on the top floor, which also offers an impressive view. The quality/price ratio is good, so we will recommend this hotel to our friends. For those traveling by car, there are 2 parking lots located 50 meters from the hotel. Will we return to this hotel? ... Definitely YES!Finally, we would like to thank the reception staff for the kind gesture of inviting us to breakfast on the day of our arrival, as we arrived at the hotel at 9 AM, and check-in is at 2 PM. Thanks to the kindness of the reception staff, we were able to check-in at 1 PM, greatly speeding up our accommodation process. Thank you for everything, and we will definitely return!

Nothing. Everything was perfect!

The hotel is located in a good area. Liked the lobby area as well. The friendliness of all staff specially Hasan and Emreh, the nicest people and helped us with everything. Breakfast is superb with lots of varieties. The Bosphorus tour they booked for us was the best and the main highlight in Istanbul. Overall a brilliant experience. Will definitely stay again if i come back.

The only negative things were the WiFi quality is poor and indoor pool was cold.

We did not book for breakfast but the room looked very nice. The roof top pool was spotless and the view was great. The room was a good size which was great as we were there for nine nights. The location was excellent as we were near the metro and the trams.

We didn't arrive until 3.00pm and the room still wasn't ready. The room was ready by about 3.30pm and I feel that we should have been offered a drink or at least some water as it was very hot. The hotel in Izmir brought us a coffee and apologized for the room not being ready.