This is my second time staying at this hotel. Came in a group of 3 families (11 people) this time. Good communication with the service team on booking details before we arrived. The location is great if you want to be close to the action but not in the middle of it (as older properties don’t always have good soundproofing). Close to the train station, Kabukicho area, all the main Shinjuku attractions. As a bonus, there are 3 konbini (convenience stores e.g. 7 Eleven) and a lot of good little restaurants within 150, 200m of the hotel. Our favourite is Takamaru, a seafood izakaya, which is diagonally across the road from the hotel. The rooms have been renovated since my last visit. Nicely refreshed. The beds are firm and comfortable, and the memory foam pillow is excellent. Everything is clean and tidy, as you'd expect. Great value for money.

The aircon system in some of the rooms seems to have a mind of their own. One room's heater wouldn't turn up and another couldn't turn down.

The hotel was clean and located at the quieter side of shinjuku. Even though we arrived at 12pm, we were allowed to check in! We got the superior twin room so that we have more space for 2 of us and the extra nook was very helpful! There was a nespresso machine (did not expect it) and an ice dispenser at L4 as well! Perfect if I wanted to make a cup of ice coffee before heading out. There is a 7 11 and lawson very close by along with some eateries - ichiran, kura sushi, sushiro to name a few and uniqlo, donki within walking distance as well

Trade off that it is a slight walk from shinjuku Station and we got lost trying to navigate from and to shinjuku Station 😅 but I think that happens to many given shinjuku Station was like a maze.

Fabulous location - not far from the subway, Shinjuku Station and most of the sights in Shinjuku. The check-in desk staff were friendly and helpful - they helped us to book taxis to a couple of places that we couldn't get to as a group of 4 easily. The rooms are pretty standard for a budget-concious Japanese hotel - small, but very clean and well-equipped. Free amenities. The room was climate-controlled and came with an air-purifier which should be used as the air in the hotel was quite dry.

Nothing - it's exactly as advertised, a great hotel option for those on a budget who want to be right in the action. Expect simple facilities and a smaller room, because that's pretty standard for budget hotels in Japan.

We took the superior room. Clean and staff were helpful. They kept our suitcases with them in storage and at anytime we needed them they would give it to us, saving up room space. Laundry room was small and yet never crowded. Location just off the busy street with loads of great eating options just as we walked outside.

Great value, we took the superior room, which was good for us. (2 adult and 2 kids). The sofa was used as the extra bed, which was tight and small if the back rest cushion came out, would help make it more comfortable. No real space to get an extra bed in the room despite being the bigger room.

We stayed here for an overnight before a very early flight - this worked well as reception was 24hr so was able to check out at 4am. Room was very clean and tidy and had the right facilities but is very small. You could only really open one suitcase but wouldnt be able to leave it open, but this didnt phase us as we were only there for overnight. Bathroom was a good size but very narrow. Neighbourhood is in the neighbourhood across from red light district and nightlife so much quieter - good if you want a sleep or low area, but not in the nightlife area if thats what you are after.

The Twin Superior room was spacious, clean, and well-equipped. Big space to comfortably accomodate 2 adults & a child and enough space to open 2-3 bags for packing/unpacking. We did not opt for breakfast but the rooms had complimentary Nespresso Coffee pods which was great ! Daily housekeeping, good shower pressure, comfortable beds and helpful staff added to the positive experience. The hotel held luggage sent from Osaka (4 days ago) at no charge and assisted with airport luggage services. Conveniently located near food outlets, a Lawson, and a short walk from Shinjuku’s shopping district. Overall, excellent value for money and a very comfortable stay. Absolutely go for it !

Nothing

MyStays has a perfect location close to huzzle&buzzle of Shinjuku. Even tho the single room was very modest in size, it had everything I needed for my short stay. Everything was clean and the bed was nice and comfortable and there was no disturbing noice from outside during my stay. The staff was nice.

The staffs are excellent, they are very helpful and they go out of their ways to help you. As a solo traveler I feel very safe & comfortable. It is my first time to Japan, they helped make it easier by providing complete service such as keeping my Ghibli tickets which is delivered there & helping with luggage delivery. I have to say that the hotel is located beside the cemetery but it’s far from scary, as it is also located not far from Shinjuku Station, Kabukicho area & the business area which is very alive and busy 24/7. The staffs nicely switch my room to not directly facing the cemetery. Overall very good value with the very nice, clean and comfortable room.

It is located beside the cemetery but it is my fault to overlook that. It is not scary though.

Staff is very kind.

During staying, the system doesn't have heater and it's quite cold at night.

The staff here are welcoming and friendly. I always stay here when in Tokyo. Great location in shinjuku, small rooms but that’s normal for Tokyo. I had issues with a delivery company that damaged my suitcase. The hotel staff were wonderful. Although they can’t act on your behalf. They can advise you with contacts and translation In particular I would like to thank Horikoshi he a super friendly guy and goes above and beyond to help. I hope to see him and all the other lovely staff (apologies I didn’t get any other names) when I return.