Proximity to the airport, friendly helpful team, comp shuttle service and breakfast.

Double dip charging. Ok to put an C$80 hold on a card, but to find out they have actually taken the money three days prior and have the gaul to not deduct that from the actual agreed tariff on checkout - but to charge the entire quoted sum plus taxes. When challenged they said “oh it’s just been released but might take 3-5 days to go back to your bank”… This messes with currency wallet management in my card while transmitting. Dubious practice. They say it’s standard. 9 weeks in Canada and Europe 2024 a hold was just that, and cleared real time. Marriott - think again.

The breakfast was good but a better variety would have been decent. We got bored of it after the second day. Fairfield had cancelled our stay due to unforseen reasons but they were were kind enough to rebook us at a nearby hotel....at first we were a little concerned as this never happened before. But it was worth it. So my survey was based on the other hotel. Which was decent my family only complained that the room was a bit small. Other than that we loved it.

I didn't like the last minute hotel switch but in the end it worked out well. Our only concern was the new hotel room was a bit smaller than what we were use to.

Shuttle service to airport, very comfy beds. Quiet despite the closeness to the airport

The breakfast area is too small, people queuing around the buffet and squeezing past each other with hot drinks at plates. You can make your own waffle, but the queue was about 20 minutes, and blocking the way to drinks. Also don’t like the one use cups cutlery and plates, the amount of waste was impressive. We didn’t need parking, but we noticed a lot of struggle to get a spot. The pool was under refurbishment

Due to the air Canada flight attendats strike, our flight got cancelled so we needed a place close by to stay. The front desk helped us very good, they where professional and kind. As my mother’s birthday was the next day. They called to our room to wish her happy birthday. Thank you for your kindness and professionalism. Especially the young lady that helped us!

Yummy breakfast with good options and nice seating area. Staff was very nice and helpful. The airport shuttle driver was so friendly!! Beds were amazingly comfortable and the location was perfectly close to the airport! Cold AC and nice view of the planes flying into the sky.

Under $200 but after taxes it was more than expected but not any better options in the area

Nice and comfortable, great bed, great service at the room and at the reception. I really like the USB-A charging hole, since I got stuck in Toronto without my outlet adapters.

The tap in bathroom was a little clunky, I was scared that it would fall off. Also it sometimes did not close fully. AC was very loud and it was turning on very often, I had to turn it off.

Breakfast was hot and fresh and offered many healthy items. Beds in the room were the most comfortable I have ever slept on! Blankets were a perfect weight and pillows were fluffy down filled. TV in room offered Netflix as well as HDMI hookups. Air temperature was very easy to manage and consistent. Rolling desk and chair allowed for multiple furniture configurations. Hotel is actually close enough to walk to the airport. Fitness Centre is small but very clean with a TV, cardio equipment, free weights, water, towels, and disinfecting wipes to clean machines after use. Staff were extremely friendly and welcoming. All room attendants greeted me in the hallways, front desk staff said hello every time I walked by and the evening bartender was fantastic.

QR code for streaming services did not connect to network unfortunately. Airport shuttle drivers don't help with bags at all, aren't friendly, and one didn't stop at stop sign/drove dangerously from the airport to the hotel.

Quiet despite close to airport , clean and everything works ! Modest continental breakfast

Parking charges at $28/night was not disclosed when booking for this hotel We did discovered street parking infront of the hotel was absolutely free of charge, only after paying for 3 day parking

Our flight back to Calgary was cancelled at the last minute and we needed a hotel near Pearson. I phoned the hotel to ask about a shuttle and was pleasantly surprised that an actual human at the hotel answered. They went out of their way to arrange the shuttle, and check in was pleasant and easy after a frustrating time at the airport. The restaurant staff were excellent, the bed was comfortable and the free breakfast was very good. I forgot to check out when we left, phoned the front counter and was told "All good, enjoy your flight." Would absolutely stay again.

A couple of really minor things in the room could have been better: 1. The curtains didn't close completely, and the room faced west, so there was a slice of blazing sunlight in the room until about 9 p.m. 2. The bathroom door needed some WD-40.

They said there was some kind of an emergency and my reservation was cancelled. They rebooked me to the Crowne and told me I would be charged the same amount over there. We had a glorious stay at the Crowne, where the beds were so comfortable, we didn't want to get up.

Can't complain