I had an incredible experience during my stay at this property. The place was spotless, and every facility I could possibly need was provided. The view was simply breathtaking! A special shout-out to Mr. Salman at the check-in counter—he was absolutely amazing! His service was professional, friendly, and made the whole process seamless. Truly a great guy! Overall, I highly recommend this property for anyone looking for a clean, well-equipped, and scenic stay, with excellent customer service.

Nothing really.

The staff where all exceptional and more like a family.. I was feeling ill during my stay a bit of a fever and when I called reception to locate a pharmacy they sent someone up with some medicine (over the counter stuff) which really helped and they also had a vending machine which also stocked over the counter medication as well as other things. I had breakfast at the hotel and this was a buffet style and again was very good and I have nothing negative to say about the food or the staff in there restaurant/ breakfast area. Room was very modern and clean and when visiting the area again this is the only hotel I would be staying at.. Iv stayed at a lot of hotels in the same area but this was the best. They were also very accommodating to me needing a late check out to unlike other hotels that just want to charge you for more time.

The location,cleanliness,staff hospitality and breakfast .The whole staff is extremely coperative .Also when you are in dinning hall for breakfast ,you see Jacqueline ,running from one place to other helping people .

None

The hotel boasts a strategic location connecting Dubai and Sharjah, situated directly across from Sahara Mall. The surrounding area is vibrant, filled with shops, restaurants, banks, and exchange offices—truly a prime location in every sense. The family room exceeded expectations: spacious, well-equipped, and designed to feel like a residential apartment. The staff are exceptional across the board—reception, restaurant, concierge, housekeeping, and cleaning services. Each team member stands out with their professionalism, kindness, and dedication, making you feel genuinely valued and cared for. Their smiles and attentive service create a welcoming atmosphere that leaves a lasting impression. I highly recommend this hotel to anyone without hesitation!

Nothing bad :)

The property was a great location opposite the mall. They have great customer service , they provided valet parking so we didn’t need to park ourselves. The staff were amazing , everyone I came across was friendly, quick service and ready to assist us anytime. They have 24 hour room service which was great . The apartment was clean and spacious. I love that they added a door bell and you can switch it to do not disturb option. This is my second time staying at this hotel and I really enjoyed my stay.

The beds weren’t comfortable though , you could fill the springs in the mattress. The couches need to be replaced as they seem to be soft to sit on . The washing machine automakers with a Built in dryer. Unfortunately I didn’t like the machine as it leaves the clothes wrinkled and there didn’t seem to be an option to only wash the cloths without drying them.

The location is great,clean, staff are very nice , we stayed in the 1 bedroom apartment, which was very spacious and clean.

The restaurant is extremely small and didn't accommodate the gusts ,also the breakfast could be better . The apartment smelled like mold, and when I informed them, they didn't do anything about it since they were fully booked ,so we asked for the balcony to be opened and it was extremely noisy but had to tolerate because of the smell.

I like the spacious rooms, the valet parking, service, house keeping quick response, The location near Sahara mall and super markets and the very helpful excellent staff especially Mr Rami Mr Jamal Mr Vicky Mr Ramadan Mr Althaf Mr Bala MR Anas Thanks and hope to come back soon

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I like the fact I was given extra time to check out as I needed it.

Breakfast place is small ,so when it's full we have to wait, also wasn't allowed to send breakfast to my room and my son was sick he couldn't come for breakfast.

Responsiveness Hospitable staff Warm atmosphere Closeness to all facilities

Try shutting windows firmly to lock out street buzzing and cars’ honks

Was perfect stay with excellent staff