It was very clean and very close to universal. Just a short drive. The staff was amazing and the rooms were great. We were happy.

Unfortunately they don’t have cameras in the parking lot and I was told while I was there some cars had been broken into it and someone actually stole my license plate off my vehicle while I was there. They’re correcting this by getting cameras though supposedly. I loved the hotel, just the parking lot wasn’t very safe.

Room layout was great and nicely kept. I liked the hangar shelf thingys instead of a closet or cabinets, made it more open feeling and easier to layout suitcase and unpack. 24/7 desk service was fantastic.

Charging $5 for each package, I did not like cause I just brought carry ons and ordered liquid things like sunscreen through amazon and think it should be complimentary. I placed my order all together and it came in three packages so got charged more than I felt I should. Felt like I could hear through neighbors doors to easy and heard dogs bark often which is cool. If I were to stay again I would honestly consider bringing my dog because of how friendly the hotel is with them. I felt it could be closer to the park. I noticed the Hyatts down the road are write by the garage at universal where you would get dropped off so that would probably be more ideal and I enjoy there favorable rewards system more.

Clean, comfortable beds, no moldy mildew floors or bathrooms. Close to a lot of places and universal!!! There are no parking fees. No extra mumbo jumbo fees! No breakfast included or shuttle, but I'll take the clean, comfortable, and great location over a continental breakfast any day! If you're looking for cool, clean, comfy beds after a long day, book it. You won't regret it. It is not a resort type of place it does have a small clean pool, but it's not the resort style if that's what you're looking for. For the ones looking for a clean, comfortable, and great location near universal planning to spend most of the day outside, then this is your place.

Nothing negative to say.

As a European, I found the room unusually spacious! The beds were large and very comfortable. The room had everything I needed: a coffee machine with capsules, tea, a small bottle of water, a refrigerator, and most importantly for me—an iron and ironing board. My room faced the side where the sunrise was visible, which was a beautiful sight. Free parking near the hotel was also a great convenience for us.

Breakfast. There was only one cook and limited staff. One morning, we had to wait a long time for our breakfast, so we didn’t return. Fortunately, there are plenty of nearby places to have breakfast. Lighting in the room. Maybe this is standard here, but I found the lighting system a bit inconvenient. If you turn off the main switch at the entrance, the bedside lamps and power outlets stop working. If you leave it on, the hallway light stays on constantly. Additionally, the bathroom light is motion-activated, which wasn’t ideal for me.

The location is very convenient if you have a car . It only 5 mins drive from universal studio and 20 mins drive to Disney world . The room is spacious . The parking lot provides plenty of parking spaces for the hotel guests for free which is a big bonus . We had a family room with a separate tiny closet space that has a toddler bunk bed. However , that room can be improved by providing some lighting as it is completely dark. The staff is very helpful. The only thing is that their house housekeeping service is every 3 days but you can also request early house keeping service as needed !

Everything was great, except that they don't have a restaurant for lunch and dinner. Only breakfast. Property is nice and clean, so from that perspective it's a great place to stay.

The automatic lights in the rooms are extremely annoying. Mostly because the sensor kept turning the lights on and waking me up whenever I tossed in my sleep. I used the ironing board to block the sensor from my movements. It is also very annoying to get up in the middle of the night to use the bathroom and ALL the lights turn on due to the sensors. If I were staying with anyone else in the room, they too would be up due to the lights.

The front desk girl I believe her name was Kizzy she was cleaning and it was not even her job and I stood there and waited because I was impressed that she helped the cleaning lady and also acknowledged that I was there and then proceeded to apologize when she did not have to. These are the type of things that make me want to stay again and I did even when I was supposed to be home earlier Sunday I stayed another night Kizzy you are the best. From Angel

Everything was to like. There are no words I was completely taken by the wind because honestly for the price we paid, I did not expect top service and they came through with more than I expected.

Nice room. Quick Uber ride from the hotel to Universal Orlando Resort (my Uber driver that took me from the airport to the hotel recommended against walking to Universal from the hotel as a solo traveller). I really liked the shower - there was a rain shower head and handheld (great to come back to and take a nice long shower after a sweaty day at the theme park). I felt it was great for the price.

Automatic/motion sensor lights were confusing. If you turned off the main room lights, this also meant the plugs by the nightstand turned off and you couldn’t turn on the nightstand light. I would suggest bringing a sleeping eye mask to help with this. I did find some staining on the bed sheets (appeared to be bloodstains), which grossed me out. Personally, I am not the biggest fan of having the sink separate from the toilet/shower, but I suppose this is helpful if you have people sharing the room.

There is no complimentary breakfast, but what they do offer on the menu seemed reasonable compared to late 2024 hyper-inflated Orlando prices. Room was compact, efficient and modern. The shower was large with waterfall and standard/adjustable shower head. Very comfortable room overall with the exceptions of the pillows. Overall, I thought that this hotel was great for the money. Plenty of of power connectors for all your devices. WiFi performance was decent.

The American Way U-shaped rode connects into International drive near the Universal Blvd intersection. Total Orlando traffic nightmare zone, but I got used to navigating through the area by the end of the stay. I was on the second floor with HVAC hardware not far from my window on top of the hotel entrance. The HVAC stuff was a little noisy, but I got used to that after the first night. I’m sure that the pillows are standard hotel pillows, but not nearly as comfortable as what I have at home.

I've stayed here twice. The hotel is clean - both on the grounds and in the rooms - and quiet. I also liked that it is a very short drive away from the Universal parks and only about 25-30 minutes away from Epcot. You can see some of the rides and attractions at the Universal parks from your window. Parking is always a breeze. The location is also perfect in terms of it being close to grocery stores like Sprouts and Whole Foods. And the fact that the gym is open 24 hours is nice too.

I wish the laundry service was a bit cheaper and/or that detergent is included in the cost.