The suite was great and roomy Close to everything. We didn’t end up using the bus to the attractions because the times were weird and it took forever to wait for the bus, even though it was supposed to arrive at set intervals The crew were very accommodating and nice The rooms were clean and had nice amenities We ended up using the washing machine and dryer quite a bit

There were tons of little ants in the kitchen area Everything was very clean and from what we read, the ants are a real problem for all properties in that general area But that was annoying

Location was great. We liked that we still enjoyed a quiet atmosphere in the hotel area, while being a 5-minute drive to the Universal Studios attractions. There's a place with decent places to eat that is a 5-minute walk away. Finally, for tourists interested in shopping, there are two premium outlets within walking distance. Overall, prime location (even our Uber drivers said so).

The wifi-connection can be a bit temperamental in the evenings. We understand that's when most people are back from exploring Orlando, thus the connection can get busy during that time. It didn't impact our stay all that much.

The entire facility was great. It definitely met my expectations and exceeded them. Definitely stay there again if we return to Orlando .

If I had to comment on anything I would say the description of the rooms could be better online. I had no idea we had a two story unit, which I loved. I also thought the 2nd bedroom had 2 full beds not 2 twins. It worked out for us.

The location is very close to alot of amenities. Most of them walking distance. Gas station, sonic, walgreens to name a few. I had a car rented for some days and others I used lyft to universal studios. It was always under $10 for the lyft. It's about 15 min from Walmart and 25mins from the airport. The rooms were large and the pullout bed was great. The bathroom downstairs was a full bathroom as well. The kitchen was well stocked with all the things needed to cook. The property was well kept and quiet. The bed and pillows were so comfy! I forgot to ask them what brand pillows were used. I got some GOOD SLEEP.

Some of the sockets just did not work, we had to do some shuffling to get them working. The central cooling system hummed loudly and the steps creaked LOUDLY.. There would be no stealth movements. The WiFi worked but was slow sometimes.

Great villa/apartment with excellent facilities and right next to pool/hot tub and gym. Plenty of restaurants and shops nearby. About 10 to 15 minutes drive to Universal Studios. 20 minutes from Orlando Airport. An hour from Kennedy Space Centre, 1/2 hour from Kissimee and Disney, 2 hours from Tampa. Need a car to get around, but car hire at the airport (pre-booked) is very reasonable.

choice of TV channels limited to whatever US channels are on the cable. Bought a firestick for $20 locally and was able to get Netflix, Prime, YouTube to TV. Not that we were in the property much to watch it anyway. Unsecure Wi-Fi network caused some issues with connectivity at times. No kettle (to make tea) - boiled water in a pan

The 3 full bathrooms were wonderful-everyone had their space to get ready. The property was so quiet and peaceful. We loved the screened porch and the beds were comfy. The sheets were amazing! In unit laundry was a plus!

Stairs and no elevator. This wasn’t a huge issue for us but a family who checked in ahead of us didn’t realize the bedrooms were on a second floor (the pictures did not clearly depict this). We had carry on sized bags so walking them up one set of stairs to the unit and another to the bedrooms wasn’t a problem but could be for other families

I loved location away from craziness with tourist and seperateness with bed rooms upstairs

One issue was maid service you put towels and garbage out never did they bring towels back or garbage bags I shouldn’t have to go to office on a daily cause the cleaning staff would tell you to go get clean towels or anything you needed I was very disappointed with that but the front desk people were amazing my AC was working took them a day and half to fix

This is our second time staying here. Great rooms. Very clean and safe. Would definitely stay again.

I was unaware of a 15$ a day parking fee, I did not see this anywhere when I was booking. I don't recall paying a parking fee 2 years ago when I stayed. I am already paying for the room, a parking fee seems a bit much.

The apartment is very spacious, clean and well furnished. It is very well oriented, located near theme parks. The accommodation has a playground, swimming pool and jacuzzi which you can use for free. The surroundings are very clean and well maintained.

The air conditioning or refrigerator is a bit noisy at times, but nothing that I would worry about.

Everything we needed was supplied, the air conditioning worked very well and the bed was very comfortable. Location very near to Universal Studios. The staff were very helpful.

I would have loved to have a kettle in the room as coffee makers do not heat up the water enough to make tea! (This is a problem everywhere in the US...) The Wifi was very unreliable. I had to go to reception twice for help in connecting. I was initially told that this is because it's set up for iPhones and not Android systems, but my son also had problems using his iPhone. It would have been nice to have some information on what can, and cannot, be put in the recycling bin since this is not necessarily the same as for us in Europe.