The breakfast is good and the rooms are clean. The coffee machine in the lobby area is a perk. The hot cocoa is amazing! I also love that they give you 2 bottles of water in the room. That might not seem that impressive, but I have stayed in more expensive hotels, and you have to pay for them, or they are a perk for being a member. To just include it with the room makes me feel they care about their guests.

This time, our reservation was messed up, but I don't know if it was Booking.com or the hotel. We have stayed here 3 times in the past 2 months because of Dr's appointments and this is the first time we had a problem. The front desk was nice and got it figured out.

The hotel met my expectations given the price on booking. The price I paid did not meet what was advertised on the site and I had to pay more than the listed price on the app. The app advertised a price not available for purchase. This has happened the last two times I’ve used this app.

The hotel was fine, a little loud with kids in the pool which is to be expected. I was disappointed because the price advertised for the room was much less than the lowest price available to get accommodation. It was false advertising.

The breakfast was great, same breakfast every morning but it was delicious.

I chose this hotel because it was a little cheaper than the ones closest to the zoo and because of pool. The pool was excellent for kids however the raft thing was broken and the kids could move it from the shallow end to the deeper end where the bigger slide was and there was sand at the bottom of the pool in areas. Other than that our grandson loved it and it is made just for kids.

Sadly, we missed breakfast. We had traveled 10 hours and had another reservation at a different hotel. Upon arrival to the other hotel, found it had little lighting outside, less desirable than we had hoped for and experiencing a fire alarm at 11:45 pm. We felt very uncontrollable and decided to look for another place to stay that evening. With the help of God, we found your place and the most helpful, compassionate front desk person we have ever encountered. She was certainly heaven sent! After putting in the wrong address to get to your facility, we were even more stressed out. We called to confirm the address and Diana directed us even more on how to get there. After traveling for over an hour back and forth thru Omaha, one side of town to another and to another, we were totally exhausted. We walked in to your hotel, relieved to finally arrive to a well lite, clean outside and welcoming hotel and then be greeted by this amazing front desk lady, named Diana, was so overwhelming to us, I can’t even tell you what a sense of peace came over us, knowing that we were in a safe place! Diana greeted us immediately and told us she had already checked us in, what our room number was and how to get there. She said she could hear in my voice when I called, how stressed we were. What an exceptional, compassionate lady! You are blessed to have her! Diana will always be our guardian angel!!! We can never thank her enough for the peace of mind that she gave to us that night! 😇🙏❤️

Absolutely nothing!

Cleanliness was exceptional. Beds were comfy, nice pillows. Staff was friendly. Good security.free breakfast ws really good. Wide assortment of food. Dinning area kept clean. Very quiet hotel. Could not hear neighbors. Hallway noise was very mjnimal.

Outside road noise was exceptionally loud. Hotel sits near a very busy intersection. Traffic is constant. Traffic noise goes on 24 hours a day.

Booking dot com was the worst and the person I talked to was unhelpful. I got more help calling the hotel myself the hotel apparently yall couldn't get ahold of that answered right off for me. I moved my own reservation forward with the more then helpful staff then it got CANCELED by booking.com. like I said the hotel was wonderful BOOKING WITH BOOKING.COM not even 1 star outta 10 I also waited on the phone for 20 minutes just to be giving the run around. Scam.

Best complementary breakfast I've ever had at a hotel. Scrambled eggs were well seasoned, loaded with extras and not overcooked. Room was clean, nice decor, big bathroom, comfortable beds, lots of pillows of varying sizes. Bonus: There is a coffee/ espresso machine in the lobby that makes top quality coffee drinks. And I'm picky about coffee. I won't touch the Folgers in the breakfast room.

We checked out the pool/ hot tub area. It was lovely, but the hot tub was tepid at best. The hot tub should be hot, and the pool cool. Actually they felt like the same temperature.

The room was great, comfortable and very clean. The atmosphere walking in was nice but we were not warmly welcomed. We did not have a single nice encounter with any of the employees. They were very cold and not very welcoming or helpful. Overall the stay was pleasant besides the fact they had a staff full of poor attitudes. Can’t complain much about a clean and comfortable environment but hospitality is important

The attitude of all staff members. Kind of rude and cold.

The breakfast was comparable to a restaurant, by far the best free breakfast I've had in a hotel. The clerk overnight at the front desk was very helpful. The room was clean and we enjoyed the hot tub and pool. We will definitely be staying here for our future trips to Omaha!

Our toilet wouldn't flush properly. However, we were moved to a new room with no fuss.

It was convenient to find and the staff was super friendly, especially the woman running the breakfast buffet. She seemed to be born to cheer us up in the morning.

It was in a more industrial, run-down part of town than we figured it would be. But we’re from out of town, so we didn’t know. It all worked out well and we had a relaxing night.