Comfortable, affordable hotel in a good location. The bed was comfortable and the room was a nice size. They are in the process of upgrading some of the rooms so there was some construction noise during the day but none after 5:00. They offered a hot breakfast that included eggs, biscuits & gravy in addition to the usual continental offerings. All in all a great bargain and a comfortable place to stay while visiting Florence.

Breakfast helped us justify the cost of the room. There was a good variety..something for everyone. Rooms were very clean.

I inquired about AARP discounts...the clerk told me they offer the 10% off but not if you book online...so.....being the frugal senior that I am, every penny counts when you are on a fixed income, I asked if I could cancel online and just rebook with her, knowing that there would be a room available. She said that no, she couldn't do that. BTW, it was free cancellations online, so that would not have been the problem. That was a real bummer...could have saved us $20+ dollars, but elected not to. :-(

Overall a great experience. Staff was extremely nice and accommodating. Breakfast was hot and well-stocked (we usually ate it late.) Only ever really heard noise during check out time in the mid-morning and it was brief. Bath was huge!

Odors tended to linger for a very long time, including a pot-like smell when we first checked in. There didn't seem to be much natural ventilation unless you opened the window (we were on the first floor so that was not ideal.)

The location. It accommodated our wants. Breakfast was great.

The hot tub was very nasty, The price could have been a little cheaper so to renovations.

I loved the cleanliness of the room and breakfast area. I only have one complaint but it's one that I think should be spoken of. They should have a elevator for the second floor. I wasn't told that we can request the first floor as we do the booking for the room. It's a little hard going up and down the stairs when your in your mid 60's. Especially if you need to make a few trips🥺. When I got there to check in the room, the clerk told me we were on the second floor. I asked if we could please be put on the first floor and she said at that point she couldn't because they were booked for the rooms. She then went on to tell me about having to tell them before hand if we want the first floor. (I didn't know this). During the night we checked the parking lot as we had to get things from our car, the lot was partially empty. Hmmm, then in the morning not many cars either. So that's interesting as they were to be booked?? Well that's my complaint. As for the room we liked our room very much! Cozy, clean and the bed is the greatest! Breakfast was wonderful and the lady in charge of the breakfast area was wonderful. We would stay there again as long as we are able to have the first floor. 😊👍

I would call the offered breakfast adequate, but hardly impressive. Honestly, it was better than the breakfast offered by Hyatt House in Downtown Seattle, but far below the quality at the local Denny's I usually go to in Seattle.

The bathroom in my room was immaculate. Not one single flaw. However, there were food particles on the floor, the furniture, even the bed. It was not filthy, just present

The staff that I interacted with were all super friendly. Everything in the room worked, the first time, without having to call the front desk.

What I didn't like was not a fault of Quality Inn but a holdover from the pandemic. After a long day of driving I was hoping for a relaxing, sit-down dinner within walking distance from Quality Inn, but that was not to be. The restaurant I was really looking forward to dining at had a note taped to their front door that said no inside dining. Their website indicated the dining room was open. Oh, well. Back to the car for more driving.

The breakfast was excellent with lots of choices. I especially appreciated the protein choices as I am a diabetic. The staff were friendly and helpful. The room clean and comfortable. We enjoyed our stay.

a mirror at the desk would have been helpful. Better lighting for applying make up would also be appreciated. Overhead lighting is terrible for applying makeup.

by the coast

being rushed out of room

wonderful wooden floor, no carpet and it's just beyond praise for a hotel next to the beach where there are wonderful sand dunes and of course you bring sand into your room no matter how you shake it off and usually it's a big problem with the carpet. And here it's just wonderful , and in the room and in the corridors just the floor.

the hotel's advertisements focused on wonderful pastries, but unfortunately this is not the case. Possibly only in our breakfast, but there were no fresh specialty pastries from the bakery. There was a standard set of "boxed" store baked goods.