The location. Easy walk through OldTown

They only provide two towels & coffee for one night. It’s a damp climate & towels don’t dry overnight. We had to go to the front desk each day to request coffee so we could make it in our room. Also the “free” breakfast was very low quality….overcooked hard boiled eggs, dried out mini muffins & one flavor of yogurt. Right now I’m in a mid-range hotel (chain) that is providing fresh scrambled eggs, sausage & potatoes along with wide assortment of pastries.

Beautiful. We had a room with a view of the river and the bridge. It was beautiful weather so we took advantage of the balcony from our room

The breakfast could be upgraded. Not really what we would classify as a breakfast but there are other places to eat in Florence

Great location, can park at hotel and walk easily around downtown stores and restaurants. Also river there to walk along and enjoy. Short easy drive to ocean. Hotel was great. Quiet, super clean, and helpful, friendly staff. They just started up breakfast again, and it was good.

All went well and enjoyed stay.

Pleasant staff, complimentary washer and dryer, lots of stores both in walking and driving distance. I wish we were able to get a room of the river, however wonderful time had by all. Thank you.

Unable to turn on the air, the heat was on in our room and we went out, did not realize our luggage was next to a heat vent, smelled burning which was actually my luggage against that🥴

It was clean and a great location for walking to many local shops/boutiques and lots of yummy places to eat and great views of the bay. Staff was friendly and super helpful and it was quiet and relaxing. A great place to stay and we will be back!

They don’t have air conditioning (not that you probably need it most of the year) but a fan you plug in. It was fine and we were comfortable, it was just a surprise. The T.V. was difficult to use but we spent most of our time outside exploring so it was fine.

Excellent friendly and helpful staff made an important impact. The location is perfect for walking around Old Town. Easy parking made getting in and out convenient. Clean and comfortable accommodations made for a relaxing stay overall.

Noise from loud vehicles (specifically modified diesel pickups pulling sand toys).

I really like how close the hotel is to the restaurants and shops in old town Florence while still maintaining a quiet and secluded feeling away from the sounds of traffic from the main road. The staff were all super friendly and helpful.

Large area. Balcony view. Sinks located outside bathroom. Staff attentiveness.

Needs updating. Furniture is dated and worn. Jacuzzi is plenty large enough, but needs more jets. Replace toilet with standard height and seat size. No bible!

We always stay here when we visit Florence. Convenient to downtown. Staff always professional and courteous. And cannot beat the River view.

Cannot think of anything

Breakfast was good. Location was wonderful! Bed was very comfortable. Enjoyed sitting out on the balcony overlooking the river and watching all the birds.

The slider was difficult to open and close and a few things in the room could use updating.