The hotel is very convenient to the Monroeville area, yet not located on the main road. Parking is pretty solid at the hotel and the room was very nice and spacious. Everything was in working order in the room and checking in and out was pretty easy as well.

Could use a few more outlets in the room for electronics. Also a laundry area, even though there is a laundromat right down the street, it would be nicer if it was right on the property. Had to double check to make sure the door was closing, because it didn't seem to close all the way without a little force. If you don't know the area, sometimes finding the hotel from the road can be a challenge because it's behind several buildings and can be confusing to get to.

Our check-in experience was the best. More on that after I mention all the good things. Our hotel room seemed recently refreshed. It was quiet, the linens were nice, the bathroom was large, and there was good lighting everywhere we needed it. The AC unit was above average - it kept the room comfortable and was quiet, a rare thing at hotels. We were there only one night but the housekeeper we saw in the hallway smiled and greeted us. The front desk clerk at check-out was friendly and efficient. We were able to park below our room window, and the lot was well lighted.

Staff was polite and helpful. We had a small issue in our room and staff sent maintenance immediately. Location was fantastic for us to attend the Living Dead weekend at the monroeville mall.

The staff was super nice and helpful!! Our room key stopped working and they immediately got us a new one. We didn't have an ash tray in our room (it's a smokers room) so the hotel staff got us one!!

Our blanket had burn marks on it (not the comforter blanket but the one underneath it). Also, I had to really clean out the spa tub because when I ran it, so much gunk came out of the jets and I saw yellow bubble things show up all around me.

I liked the location and the room was big and very comfortable.

I didn’t expect to be charged for making the reservation. It still hasn’t been reimbursed to my account and it’s been 30 days.

The location and the staff.

There is a lot that I didn’t like, but it is definitely something I rather keep to myself. Just make sure you check the beds before going to sleep.

The rooms are pretty cozy ☺️ also you can't hear any neighbors 😜 which is perfect for when you wanna just sleep in,just put the do not disturb on the room door and close the blinds and you will sleep 💤 like a 🍼 baby.

Ice machine could b on every level,and more vending machines.oh and maybe more accessible bathrooms since I am handicap due to my 🚗 car accident I wasn't able to get in and out of tub on my own it was too high for me.

The room was quiet, clean, and comfortable. A great value for the money. The staff were very helpful and friendly.

The location was a bit out of the way and off the beaten path, but not too bad at all.

We are now 5 star people! The room was not carpeted, so the floor was a bit cool, and could have been swept better. WOULD WE STAY THERE AGAIN? You BET!!!!!

An area rug, and a floor sweep.

Management was super accommodating. The rooms here are always clean and quiet. We typically tend to stay here when we come home.to visit.