I really like the location of the hotel where you can easily get a ride from the bus station or get a taxi that fast. The room that we stayed is good. We have been in that room before and it was convenient for my husband and I because if you do not want to go out to eat you can have the choice to prep your own meal, all you have to do is buy fresh produce in the grocery store that is connected to the hotel.

The thing that I didn't like about it was there were limited kitchen supplies and most of it were worn out especially the pots and the microwave. Plates, glasses and utensils should be replaced. Only 2 stove tops are working. If I may suggest, the hotel can have some minor renovations and updates on their furnitures and the ambiance of the hotel can me modified as well.

had a fantastic stay at this hotel! The facilities were clean, comfortable, and well-maintained, but what truly made the experience memorable was the exceptional service. A special shoutout to Bilal from the staff — he went above and beyond to ensure everything was perfect during my visit. His professionalism, warmth, and attention to detail really stood out. Thank you, Bilal, for making my stay so enjoyable!

What I didn’t like was that the room lighting was a bit dim, and the TVs could be more advanced — having smart TVs would really enhance the stay.

Very convenient. Reception staff like Rhea and Daisy were very welcoming and accommodating

Would be nice if the room came with an ironing board, hairdryer and clothes dryer automatically without request. But it wasn’t a big deal as it was brought promptly when asked for. But it’s an improvement opportunity.

Very decent room, which was value for money. Moreover, the night counter staff Mr. Tilak is a down to earth individual, who really cares for the guests. Check out process is also fast.

Toilet flush unit was slightly faulty. This needs to be fixed in order not to waste water. It is also advisable to keep an ironing table and an Iron, just in case the guest wants to use it. Keeping a couple of coffee creamer sachet would make the guest feel more comfortable when he makes a cup of coffee or tea.

We are very happy to be attended by the Filipina receptionist and for giving us twin bed which we requested coz when we booked , the available is double bed. For letting us check in early when she found out we travelled from afar. Room is very clean. Location is very very good as it is 2 min walk to our workplace.

Nothing.

Location near shops/ mall. Near to my partner's work. Room was spacious and clean. Quiet. Housekeeping staff were very helping during our stay.

No hairdryer, I had to ask. No iron and ironing board. Only 1 set of cutleries, plate and glass/cup when we booked for 2 people.

Location and having the mall in same location is very good , I hope I can get good rates in the future

I wish I have very hot water for shower if possible

Very comfortable bed. Shower is right temperature every time. Food court and mall literally on its doorstep. Drinking water on demand

Air con was either too hot or cold. Cutting board in kitchen a health hazard

Great place and staff .. go above and beyond to help you. Location is great for myself and central to if you want to reach reem island in 25 mins drive. Amd dubai in an hour.

This is the 3rd time I have chosen this hotel. Again and again, I want to thank the staff for their high quality of service, attentiveness and willingness to make your stay wonderful. The location is very convenient. I recommend it to everyone.