Parking was an easy access and slots are available anytime i arrived. Reception was very accommodating, ready to serve and I requested late check out without any hesitation giving me 1 hour extra & thankful for that. room was excellent overall, hard to open toilet door but not really a discomfort. enjoyed dining breakfast, had a good coffee, good choices of food, plus service is very good. swimming pool is cold & renovation is on-going, my wife is not very comfortable to swim with workers looking around, but we found a sauna in same area and it didn’t dis-appoint us. Overall experience is 5-star, though we experience a little on the negative side, but their excellent staffs and hospitality experience still pulls my high rating

see above comment

My husband and I stayed here for four nights travelling en route to Australia. Our room was sunny and spacious with a part view of the Persian Gulf. The bed was big and comfortable, and importantly, the pillows were also comfortable. A big SmartTV and a lounge chair in the living space area, and plenty of hanging space in the wardrobe. The rooftop pool was a great spot to just relax in. If you don't feel like eating out, there are several bars and restaurants to choose from. The location was handy to LuLu Center Supermarket and an easy walk to the Corniche and Abu Dhabi Beach. Everybody from Front Desk, waitstaff, and housekeeping were very friendly and attentive.

The Wi-Fi connection was very slow. There were no powerpoints in the bathroom area to plug in the hair-dryer or on my side of the bed. A couple of the other powerpoints in the room weren't working properly, either. The shower heads plumbing weren't great. The rain shower head couldn't be isolated from the hand-held shower head that the water came out on both shower heads.

+ Room Quality: The Executive King room was exceptionally spacious, clean, and comfortable, providing a relaxing environment throughout my stay. + Staff Service: The hotel staff were consistently friendly and helpful, enhancing the overall experience with their professionalism. + Breakfast Variety: The breakfast buffet offered a wide variety of high-quality food, catering to diverse tastes and preferences. + Parking Facilities: The hotel provides ample parking space, which was convenient for guests with vehicles.

- Outdated Amenities: Certain aspects of the hotel felt outdated. For instance, the television in the room was quite small and seemed old, which was surprising given the room’s large size. - Internet Speed: The internet connection was not as fast as expected, which could be inconvenient for business travelers or those needing reliable connectivity. - Limited Power Outlets: There were only two power outlets located on one side of the bed, and none in the bathroom, making it challenging to use devices like hair dryers or charge electronics conveniently.

Staff were great and helpful. Location is ok. If you want to go to some spots, take a taxi is good option. Most of them are not reachable by walk. Room is spacious. Toiletries are ok. WiFi is fine. Pool at rooftop is great. Go there earlier if you want to get a sun deck 😅 gym is also good. I arrived a little bit earlier but they offered me a quick and early check in, process was smooth👍🏽

I ordered an in-room dining buy food was not good and very salty 😢 Water go out of shower room while taking shower so I had to use another towel to stop and dried. I noted from reviews and it did happen. Need to fix it.

As I always say I like sourthen sun properties I feel very comfortable Front office staff gets new uniform current uniforms looks good then old one New 2girls in front office they are doing their good work & another Filipino 🇵🇭 girl I don’t know anyone names but she is always smiling confidence body language concierge always warms welcoming The tall man greeting to every single person that was amazing taking guest name is always feel like amazing.I was just sitting & observing each & every thing. last time I was not satisfied for the room but this this I was very satisfied for rooms Tv upgrading is very good 👍 👍I ask housekeeping for slippers one girl came with big smile & we both start laughing bless her 😆 😆😆Oooooo I notice that small section in enterence that is Arabic Gava I didn’t taste but it’s look cool now every hotel start doing this & one more thing is I saw tall gentleman approaching for tripadvisor good good carry on everyone should do this 👍👍👍 Everything is perfect 👍👍

Need more promotions now it’s summer time so upgrade ur promotion for F&B

Clean, good size rooms amenities, gym, sauna, pool, easy access off the main road, pretty amazing breakfast

Spacious room. A little bit dated, but clean and well taken care of. Breakfast offers all one could want, including fresh juices, milk shakes / smoothies, salads, eggs, rice, fish, sausages, a wide selection of breads and sweets. There were plenty of vegetarian options. 👍 I was positively surprised when I learned that we could use the sauna and pool (23rd floor) for free. 👍 The hotel also has a steak restaurant included. However, we choose to visit one of the dozens of restaurants within walking distance of a few minutes. Absolute Recommendation: Asian Plates (on the other side of Al Meena Street)

Room windows cannot be opened since the floors are quite high up. So we had to rely on the AC, which was sometimes smelly. And definitely too loud for the night, so we turned it off before going to bed.

Comfortable rooms,friendly staff even if you come after soo many months at list staff recognised by face that was good…Installing bottles for shower gel & body lotion that is the best idea before it was small tubes which not sufficient for 2 pax.Upgrade to water bottles Al ain low sodium drinking water recycled pet plastic bottles that is also good idea👍👍👍👍

(Rm 1428 Non Smoking ) Need to check hand shower very low pressure Coffee set table rack is broke please fix it Keep atlist 1 pair of slippers AC was working but no cooling on 19degree When we enter the room there was no good smell it smells like room was close for 1week spray air freshner after cleaning the room Bed linens was not properly fix it look like housekeeping staff make in the hurry Specifically for housekeeping staff make sure u will not disturb the guest while cleaning it’s annoying ur talking on call very loudly that We can hear ur voice until our room please management look into that Tables was dusty

The rooms were amazing: big, beautifully furnished, clean, full of light, equipped with all amenities. Breakfast is the best breakfast I have had in a lifetime. An exquisite assortment of delicacies of all kinds, ranging from savoury to sweet: from vegetable cruditées to cheese, from halal cold cuts to smoked fresh salmon and mackerel, from eggs to Swiss rösti, from delicious fruit yoghurts and smoothies and pressed strawberry juice to fresh chopped fruits, from sweets and pastries of all kinds to bread of all kinds. Gluten free and dairy free options are available, even dairy-free spreads. The staff are super helpful and kind and will book tickets for you. The hotel is close to the corniche and in a ten/fifteen minutes drive you arrive to Saadiyat island and its Cultural District or to the Corniche Beaches/Etihad Towers. Included in the room price you have access to the hotel underground parking and to the rooftop pool and sauna and steam.

Nothing.

The property and the team are simply fantastic. The hotel is exceptionally clean and well-maintained, offering incredible value for its price. It’s centrally located with a large swimming pool, and even though there are a few bars, the atmosphere remains quiet, peaceful, and very safe. This is my second visit, and it certainly won’t be my last. In this area, it’s the best value for money. I’m super happy with the staff, the place, and the peaceful atmosphere. I’d like to highlight a few staff members for their outstanding hospitality. Mr.Mohamed, the front office manager during check-in, and Kareem were very helpful and friendly. They gave us several room options and even allowed us to check in a bit early since the room was ready, which we appreciated. The concierge, Kushbir, was also attentive and kind. Though I forgot the name of our housekeeping attendant, he was very pleasant. The lifeguard on the rooftop was great too. Big thanks to Mr. Yazid, the manager on check-out, for allowing us a late check-out as I needed 2 hours more. Thank you to everyone for making this stay so wonderful!

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