Great location on the beach. With sin beds and umbrellas for guests. A great lawn and pool with sun lounges. Fantastic breakfast. One of the best you’d get. The room and fittings big and beautiful. Kind of Sheraton statesman’s style. We had a room with balcony with great beach/ocean views. If you’re coming to Dubai for a few nights stopover. Stay at this beach. It’s a happening place. The water and sand is beautiful. Not much else imo to do in Dubai.

There was renovations happening so there is currently no fancy entrance. Some areas leading to pool not renovated and in need of repair. But the pool itself and surrounds were lovely. But we heard no noise from renovation at all. Shower over bath I don’t like. It’s a long way from airport so when departing you have to leave well before flight to make airport. As our flight was evening we had to go in peak hour so it took an hour and 20 mins (but not expensive).

I had a very good and memorable stay at the Sheraton Hotel with my daughter. The reception was excellent by Mr. Mukul, very quick and friendly, with complete explanations. I received the room very quickly and our luggage was brought to our room by Mr. Dil. He neatly arranged all my belongings, which were very large, in the room. The attractive atmosphere of the pool and the pool DJ are too many to mention. It was really great, of course I don't remember the lifeguard's name. The best part of the hotel is the excellent restaurant and the varied and high-quality food. They had prepared food and snacks for every age and every taste. Thanks to the good cooks, Mr. ChoFIlich, and the chefs, Mr. Raj Kamal and Masud Rana, who prepared every dish that my daughter and I liked on request. In the reception and hospitality section of the restaurant, Ms. Skye, Mr. Vishakh Veedu, and Ms. Soniya and Sandy always welcomed us with open arms. Our room was cleaned and serviced every day. I also did a good workout in the nice gym every day, which had a view of the club overlooking the sea and Blue Waters Island.

Everything was great.

It was amazing the breakfast was incredible and the beach was beautiful

Nothing, staff were amazing

It is a relatively small hotel in Dubai scale, and a bit far from the hussle. I stayed here many times and this is what I like about this place - less people. There is a renovation in the lobby at the moment so there is no lobby at all, and it affects the breakfast, that is moved to the 9th floor to a smaller room, but apart from the breakfast situation the hotel is still very good. Renovated rooms, large garden with pool and a huge sandy beach. The beach promenade starts here with great restaurants, shops, entertainment options. If you’d take public transport to downtown, the tram station is close, and the tram connects you to Dubai metro.

The location was amazing, right in front of the beach. If you sit on the terrace you see both the swimming pool and beach. The staff were lovely, especially Alexander (reception) and Yusuf (concierge). But everyone was so thoughtful and sweet, a service I haven't seen here in Europe. It's less than an all inclusive resort but it comes very close. You get whatever you wish. If you call, within 5 minutes they come and bring you whatever you ask for. We had our daughter's birthday celebration during our stay, they got surprise macarons and a piece of delicious cake. So sweet!!

The housekeeping didn't always take all plates/cups with them during the cleaning. If you want a room with sea view, make sure you book the correct room! There are rooms with views to the other side

Everything within reach of a hand

Nothing

Very good. Great choice & well laid out in a spacious environment. The staff in the main restaurant, the Club room (where we took our lunch & evening meal) & the garden boys - amongst them Sasee & Ashker - made our stay.

Spending time in the garden every day the one irritation was the high volume music (heavy drumming) from the facility next door behind the oyster bar. From 11am to (at least) 2am this noise was perhaps the only disappointment of our third stay at the Sheraton over a 10 year period. Some greater awareness for guest comfort could be deployed! In all honesty whilst the modernisation programme gives a smart appearance for camera in many cases comfort has been sacrificed.

Great location, staff is very friendly and always looks out for your needs and specific requests. We travelled with a 10 month old baby and it is a perfectly suitable place to go with a toddler. There is a small swimming pool where they can walk and learn how to swim. The food is amazing, expecially dinner.

The only remark I would say is having to pay everything in cash. My wife came 2 days earlier than me, so she was requested to pay for some extras immediately rather than being able to sign them up with the room number. The same remark goes for the pool area bar, to which you would have to carry cash or a card and probably get it wet everytime if you want to enjoy some drinks there.

Location was superb. Access from airport is about 45 minutes with a constant 10 minute crawl once off the freeway 300 metres from the hotel. This hotel is dwarfed by the newer skyscrapers around it giving it a quaint from the recent past appeal. Facilities were varied, catering for all ages. As a late May visitor, temperatures ranged from 37 to 44 during the day. Extreme humidity created a smog like effect spoiling the magnificent view most of the day. A sea view room is highly recommended. The hotel is not super modern but rooms were extremely clean and well presented with up to date fittings including USB ports at power points. Power sockets are big UK 3 pin. The area also has a public access beach beside the hotel's private access section adding to traffic congestion. Shopping and eating facilities are many and varied and within a few minutes walk. All staff at the hotel were extremely courteous and would go out of their way to assist with any minor concerns. I would like to thank Mukul Subedi in the outside dining area and Lijesh for their care and support during my stay. Oh and a special thank you to the comical local grey and black small raven like birds for their antics. The variety and quality of breakfast was outstanding and so yummy. Also, the tour person hidden away from the public area was also of great assistance.

The exorbitant price of alcohol. Not just in the hotel but all over the area. For example - A $15 bottle of Chardonnay in Australia is $263 in Dubai. Mind you a pint of beer is only twice as much as something similar at Australian airports. My only other minor complaint was that the backs of the outside dining chairs needed a soft back. Mind you, if their are 4 chairs and only 2 people, the problem is easily solved.

Its true, the energy we put out there, we always get back whether it's positive or negative. I arrived on the morning of my 44th birthday to kick start my birthday celebrations and have to say this is the best holiday I have ever had I am truly moved by the amazing customer service The Sheraton in Jumeira Beach Residence has given me. This is my 3rd visit here. 5 stars doesn't quite cut it for me, from the moment I have stepped foot in this hotel, the staff gone above and beyond to make my stay amazing. If I had it my way, I would give them 11 stars. (11 is my lucky number) This morning at breakfast, they gave me a little surprise which was a little cake and card thanking me for staying with them. A very wise person said to me a positive mind with positive thoughts takes us a long way ahead #feeling immensely grateful 🙏 Thank you for everything ❤️ God bless you all in abundance 🙏