From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly accommodating, allowing us to check out later than 2pm with a discounted fee. One of the standout features of this hotel was its pet-friendly policy. As dog owners, we were thrilled to find a hotel that welcomed our furry friend. The breakfast buffet was a feast for the senses, offering a wide variety of delicious options to suit every taste. The location of the hotel was also ideal, being right by the beach. We spent hours enjoying the sun, sand, and stunning views. The rooms were spacious, providing ample room for relaxation. The views of Ain Dubai and JBR were simply breathtaking. Overall, our stay was fantastic, and I would highly recommend it to anyone looking for a comfortable and enjoyable getaway.

Nothing

Wonderful location near the beach, however when i was there pool was out of work. Anyway I am more sea fan, that's why it was not problem for me :) I liked breakfast and room was comfortable! Stuff was so polite. Probably I will visit again the same hotel :) greetings from Russia!

Everything was perfect.

Huge apartment with toilet in every room-perfect for big crowd stay. Amazing beach. Staff extremely helpful and genuinely polite. Amazing view from window. Nice location. Good food. The swimming pool is under renovation and hotel informed us in advance. Even without pool with the beach like that we had an amazing stay!

We had a truly exceptional stay at DoubleTree by Hilton in Dubai! From the very beginning, everything was smooth and comfortable. Our first room was bright and spacious, but I asked if we could move to a higher floor. The staff were incredibly accommodating—they changed our room free of charge and gave us a beautiful one on the 18th floor. On top of that, the new room included a kitchen and a washing machine, which were not part of our original booking. That was a very pleasant surprise! The staff was extremely polite and attentive. They took care of everything for us and made us feel genuinely welcomed. The location of the hotel is amazing—so convenient and beautiful that you don’t even feel like leaving the hotel. If you’ve been to Dubai before and don’t feel like going sightseeing again, this hotel offers everything you need for a perfect holiday. The sea is just nearby, and the pool is fantastic. Thank you to the entire team at DoubleTree by Hilton for making our family vacation so enjoyable. We would definitely come back and highly recommend this hotel to others!

Staff , location and size of facility

The A/C in the lobby was not sufficient. Customers repeatedly block the exit gate .

The location

The pool was under construction and at the second night we got a notice that the water will be not available at rooms for a few hours

The room was very spacious, we had two double bedrooms, three bathrooms and a living and dining area, which was perfect for four ladies sharing. The hotel location was great for eating out and entertainment all on your doorstep.

The only let down was the charging facilities in the bedrooms. There were a distinct lack of plug sockets or usb ports with only one on one-side of the bedside table, which meant we had to make use of the plugs in the living rooms. Also it would be nice to have soft close cupboard doors in the bathrooms to prevent the loud sound of banging doors as they close.

The space of the rooms

The bathroom drains some time overflow work

The sèrvice and quality were initially slow and unattentive but got better with the all team being very good.

The half board was restrictive for choice and flexibility, as one of my twins was a big eater, and the other was not at all. However, the menu meant that i had to pay for additional dishes due to one of them not wanting anything from the kids' menu. Even though they only turned 13 years of age 2 months prior to our arrival.the hotel stated that they should be classed as adults, which led to a very heated argument. The upstairs restaurant is in competition with the Hilton, with a singer booked upstairs, with a singer playing downstairs when dining outside, which was a battle of sound and not pleasant.

Everything about the hotel is very nice. Spotlessly clean throughout. Daily housekeeping ensured our suite was immaculate too. Huge suite on 24th floor. Plenty of space for family or groups of friends Pool/beach areas are great. Fantastic lounger service provided throughout the day. Attentive staff throughout the hotel Jeff the therapist deserves a special mention!! THE BEST MASSAGE IVE EVER HAD!!! I went back a second time it was that good 👍🏼

The pool area is mostly in shade due to huge buildings blocking the sun ☹️ There is full sun along first few rows of loungers on the beach. This could be an issue when the hotel is busy