Ok well, you were all amazing! We had a mess up on our flight into Ireland. We ended up changing our travel plans completely. We had not planned to be in Northern Ireland and found your facility quickly due to location to airport and train. Staff was so very very nice and welcoming to us late at night. Then we realized several days after we departed my daughter left her earbuds in the hotel room. When we contacted the staff they were so friendly and agreed to mail those to us in England. We were so very grateful and relieved. This was above and beyond our expectations. Thanks for your amazing hospitality. Maureen Ferriter from Newburgh Maine, USA

I've not stayed here for a few years but it was like coming home. I had a long tiring day travelling with some travel disruption and a delayed flight. I arrived late tired and hungry. After a warn welcome I made my way to my room eager to jump in the shower and change before heading down to the bar. The bed looked so inviting. They are known for thier comfort, and a friend knowing I was staying, asked if I would swipe one of thier pillows for her. I went down to the bar and although food service was finished, I was handed a menu and told if I could decide fairly quickly the chef could provide. I selected the slow cooked brisket of beef. Then ordered a perfectly poured pint of Guinness and a Jamesons chaser and settled down in the cosy bar and a chat with a local. Just seemingly a few minutes later my superb dinner was placed in front of me. Having eaten and refreshed, my bed was calling. I then had the best night's sleep I've had in weeks. In the morning my brother met me and joined me for breakfast which was delicious, and the ladies serving were helpful and attentive. The Ballyrobin is the perfect Oasis for the weary traveller.

That my stay was so short .

Great location, staff friendly and welcoming. Tea and coffee in the room, ironing board, iron and hair dryer. I like a hotel that leaves you to it but is there if you need anything so this was perfect for us.

The breakfast needs work. Bacon was hard. Scrambled eggs only. Would be nice for the breakfast to be fresher. Variety of other bits to chose from though. The bathroom could use a clean up. Black mould in places and limescale on the shower head etc.

The close proximity to Belfast International Airport. Can provide airport shuttle bus service. We asked for an early morning breakfast before 7 am.There was a contential breakfast available, and they also provided hot, freshly cooked breakfast baps. Do a great Friday night steak and a bottle of wine offer. The bar and restaurant are in the original lovely old building with the bedrooms at rear on a new extension, so all bedrooms are modern and clean with comfortable large beds. Excellent value for money. Highly recommend this hidden gem of a hotel.

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We had a spacious room overlooking the airport approach and we were worried that it might be noisy as flights were landing, but it was lovely and quiet and we didn't hear a thing when the window and curtains were closed. The staff were all very friendly and helpful and there was plenty of choice at breakfast.

The only minor niggle in our room was that we would have loved to have mugs for the tea/coffee rather than the small cups and saucers provided. Dinner in the restaurant was OK but not great. Fine when staying for only one night but would be limiting if there for longer.

Of all the hotels I stay at regularly, the Ballyrobin is a huge favourite of mine. It ticks every single box, in terms of location and value for money and friendliness of staff, but the rooms are superb - ultra clean and comfortable - and the food, whether breakfast or dinner is excellent, always. and, I love to sit in the snug bar, with the feel of any old pub with an evening drink. Lovely, lovely hotel!

Nothing I didn't like

The room was very nice in decoration, there was no noises in the room to keep us awake, which was great for our early start and cleanliness as well as the little touches here and there. Check-in time was great. we had a lovely supper both my sister and myself loved the delicious food, your chef was fantastic as was the service staff too! Well done!the bar area was a little small! the early morning receptionist was great too! Thank you. I will definitely stop here again & tell all my friends and family the BallyRobin Hotel is 1 of my top hotels around.

Just 'the small bar area' My sister & I both went in for a drink after our supper, then another 2 guests followed by someone I think the girl must have known! but the volume of them shouting instead of talking was too much that we couldn't hear what each other was saying across the table, which spoilt a otherwise pleasant evening!

The staff at the Ballyrobin were fantastic. So warm and welcoming and always on hand to support with anything we needed during our stay. The hotel was clean and warm and whilst there we did the evening meal and Gin experience. The food was fantastic, absolutely 10/10, all 6 of us cleaned our plates.

There was nothing during my stay that I could list that affected or dampened our visit.

It was all done to a lovely level - lovely free slippers - free iron - free tea and kettles and great bedding.

I would have liked a free hot drink of chocolate and a toaster if you dont drink tea or coffee; I had some myself as I am autistic so I only drink decaf and gluten free or chocolate; so some decaf teabags maybe for late at night also to add value to the amount we spend but I am old fashioned but its a lot of money to charge in my opinion being 44 and with an irish background. :)

Good hotel and restaurant. The room was large and in good condition. Had dinner in the hotel restaurant and the food was good with a variety of dishes on the menu. Breakfast was really good and offered a good range of options. Hotel staff arranged a transfer to the airport for me as i didn't have a car, which arrived promptly when requested.

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