From reception all the way through my stay, staff were excellent, friendly helpful and efficient. The Hotel is clean and the room was functional but dated, Shower fitting's inside a bath is not ideal. But it's understandable to modernise a Hotel of this size would be expensive. The restaurant menu was limited, however the two meals I had here were excellent. Beautifully presented and well cooked, no complaints there. Sadly the lift was out of order, that meant three flights of stairs to get to the third floor but it was good exercise after meals. Would I stay again, a hearty yes.

As already mentioned, the Hotel is slightly dated but I'm sure that will improve over time as income allows. Otherwise in my opinion unless you really want to nit pick there's nothing really to complain about.

The hotel is close enough to Llanelli to walk into the town centre and the wonderful Stradey park but far enough away to enjoy the fantastic scenery of the gower peninsula. The staff were friendly and helpful we got moved to a ground floor room as the lift was out of action. Our room was spotless, fantastic shower suite and the bed very comfortable. The hotel had a nice original Welsh atmosphere. We would definitely stay here again. The bar was well stocked with international drinks and local brewed ale. The barman was knowledgeable with a selection of Welsh spirits on display.

We didn't stay long enough.

All the staff were very helpful and always available. The hotel was very clean and smart. The food and drinks were very good, and at reasonable prices. The bathroom was just perfect for our needs (disabled facilities). We were given a reserved parking spot as a Blue Badge holder, which took away quite a lot of stress when parking.

The room was quite dark, being at the back and on the ground floor; it felt claustrophobic and airless. The bed was very noisy every time you moved and the pillows were uncomfortable, to the point I woke several times a night with pain across the back of my neck. No power points located near the bed, for recharging phone by the bed, but sufficient elsewhere in the room.

Nothing is too much trouble. Not that we really needed anything. Rooms were kept clean and we had a super king bed so we had lots of space. Village about 45 mins to an hours drive from castles and tourist spots. It's about 1hr 30 to Barry Island. We really did use it as a base. Please eat at the restaurant too the chips are to die for one of the best meals we had out. Stradey pub also a great place to eat litterally 2 mins walk from hotel and the colliery pub across the road is Fantastic. Chatting to the locals. It really was one of our best trips.

The hotel was a little tired in places but the locals explained it had been closed a while and that the owners know they have a lot of work to do but the locals only praised how good it was to have the hotel back open so that people were visiting the village again.

Breakfast was excellent, lots of choice. We were notified prior to arrival the lift was out of order and asked if we wanted a room on ground floor, we did not need this but nice to be asked. Room was small but very comfortable, great shower, comfy bed and enough room to hang clothes and handy table and chairs for sitting along with tea making facilities, water provided daily. Parking is down some steps unless you can park at the top car park, couple of disabled parking spaces. Great food served in the restaurant, although a little pricey. Lovely conservatory area for sitting having a drink and a very attentive barman. I have to add that the staff here are great, we were always greeted with a smile at reception and they were really helpful. Highly recommend!!!

If I am being really picky they may have some plumbing issues with water draining from the bath while showering but it did not cause us any issues, it drained eventually, just had a foot bath while showering, lovely!

Excellent breakfast served in the conservatory (great views of the coast) Wide choice to suit everyone and the hot buffet is fresh and hot ! Room spotlessly clean with massive comfy bed. Nice hot shower. Hotel is ideally located for a short walk into town. Very quiet and peaceful with a nice atmosphere. All staff polite and friendly. Shout out to Gemma in particular who although always busy was extremely organised and took the time to chat to all the guests.

The hotel is a little dated and is situated up a bit of a slope but we always choose it regardless. Lift is always out of order so request a ground floor room if you want to avoid a hike

Friendly reception on arrival and departure, all staff encountered during our stay were polite and attentive. We had drinks in the bar which was a good selection. We had breakfast (pay at the property) continental and cooked, which was good quality and cooked well. Our room was clean, well decorated, kettle with both tea and coffee supplied, large comfortable bed and bedding. We also had a fantastic view! En-suite was a good size and toiletries provided. There was an ironing board and iron for use situated in the hallway. Great value for money!

Not a dislike, just so others are aware. There is limited, tight parking outside reception. Plenty of extra parking on the grounds, access to hotel from there is either via steps or a walk up the ramp.

Lovely views from room on second floor front. Lift was working only for luggage due to technical problem but we were informed in advance so knew this. Bathroom had bath and shower both good picture missing from wall meant screws and hole showing. Bed very comfortable but bounce back high pillows not quite so. We were blessed with fabulous weather so more outside sitting area would of been nice. Didn't eat there ate at pub down road where food was good but that was just our personal choice. Can see work is being down in certain areas but enjoyed our stay enhanced by very helpful staff and brilliant weather . Blackout curtains would enhance sleeping.

Breakfast was of good quality and in a nice dining room/conservatory. Reception and bar areas were refurbished and looked smart. Ate in the hotel both evenings. Quality of food was very good. Staff were all very friendly and pleasant. Would stay again.

Whilst the reception and bar areas are good, some parts of the hotel are tired looking. The room where they are currently serving evening meals is a little depressing - not sure why they are using this room, when the breakfast room and bar areas are much nicer! The bedroom itself was good, comfy bed, nice sea views, but again a little tired and walls are very thin! Overall I would say the hotel is a 3 star, not 4, but it was good value for money considering what we had paid.

Enjoyable weekend stay. Staff were very friendly. Particular thanks for the receptionist (sorry we can not recall her name) who was helpful when we had to suddenly extend our stay by a night. The hotel responded quickly to email request of an accessible room for my elderly father. Good communication regarding the lift being out of action beforehand and being offered a ground floor room. Was pleased to find a non slip mat for the bath/shower for customers' safety. Only marked down for comfort as we both found the pillows too firm and full. Breakfast was in a very pleasant conservatory. The food was excellent, impressed to see two flavours of sausage which were oven cooked not fried. Poached eggs were perfect. The toaster even toasted the bread perfectly on the first attempt!