The location was great for visiting West Cumbria. Evening menu varied, good quality, tasty and not too expensive. Breakfast buffet and choice of cooked fayre. The dog loved the grounds,the breakfast sausage, and all the attention from the staff. Direct access from the hotel room into the grounds also made life easier with the dog.

A bit of paint to refresh the exterior would make a major difference on arrival, but really all was overcome by the service and friendly staff. The building is over 200 years old and is showing its age, which is sad because there are many lovely features, like fireplaces, panelling, and ornate ceilings. Decor in the bedrooms was a bit dated, but everything functioned.

This was in a beautiful location. The room was nice and clean and had a nice outlook to the front of the hotel. The breakfast was very good 👍. Also we had 3 dogs which were allowed to stay with us. There was a lovely en suite aswell. We sat down and had breakfast in a lovely large room overlooking the rear of the hotel, which we could see the huge garden with spectacular views. The staff were very welcoming, friendly people. Thanks for a lovely stay guys.

The only problem was staying at the front of the hotel , there was the noise of the traffic all night. We had to have the windows open as it was a very warm night.

We arrived before official check-in time and they were lovely and let us check in - as we'd been walking on the Coast-to-coast trail and were hot and tired. The room was lovely, with a door out onto the garden, the weather was a little too cool to have it open, but I appreciated the view. The decor in the room was fine, but a little tired in the bar area (as others have said), I don't think this detracted as it is a lovely old building and it helped me feel more comfortable in my walking gear. We enjoyed the bar area a lot, and some guests were sitting in the nice garden for drinks. Dinner was fabulous and the staff were busy but very friendly and helpful. Breakfast was one of the best we had.

Nothing, everything went well.

This is a beautiful old hotel with loads of character. Although a bit tired around the edges it's set in lovely grounds and the parking is great with easy access to the hotel. The staff were brilliant and the breakfast was delicious 😋. I'd definitely stay again as the location is brilliant for getting to walks and lakes!! 👍

The only fault I'd have was my single room was a bit tired and the bed wasn't the greatest comfy wise. It also had no view whatsoever just looked out into the middle of the hotel which wasn't great!! Everything else was spot on!! 😃

The food was fantastic and the staff were friendly and approachable and took care of our every need. Great service and beautiful location. The room was lovely and very comfortable.

The only thing that I would improve on is the paint work on the outside on the the building. It could do with a fresh coat of paint and touch up across the entire building. It is a beautiful building and needs to be maintained to looked after.

Location was extremely quiet, which is what we required. I am a support worker and took a service user for his holiday. This was his first stay in an hotel. The staff were all excellent but especially Jackie and Rachel. Without prior knowledge they recognised John’s difficulties and adapted to his needs incredibly well. Nothing was too much trouble making our stay not only excellent but perfect. Thank you.

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The staff were extremely good , friendly without being intrusive, and very helpful . Nothing was too much trouble . There was an efficient and relaxed atmosphere. The food was also very good. Tasty and freshly cooked , and value for money . I couldn't fault the cleanliness especially for what looks like an old building.

The building, although clean , was tired looking , and some of the bedroom furniture looked the same way . ( I stayed in room 5 ) The window in my bedroom didn't close firmly ( although I'll admit that this gave the advantage of me being woken by birdsong ......never a bad thing !!) and the curtains wouldn't close fully . Bathroom taps could do with being replaced too .

Needed r & r and got it in bucketloads. All staff were wonderful & the food was great. Our room was larger than I had imagined. Can't recommend this hotel enough. Our dog, Sofie, was treated like a queen & she, being blind, was very, very happy with all the strokes & treats she was given 😁😁😁

Place could do with a little tlc but this adds to the character of this listed building. Lighting in our room not too good

Staff were super friendly! The food and the rooms were excellent.

Lack of internet service and wifi connection upstairs, where the rooms are. No front of house lighting - could do with motion sensor lights. The sign in the car park about not being responsible for our cars was not worded in a nice way - it didn’t give a good feeling when we parked. The wording of the disclaimer could be reworded in a more comforting way.

Lovely large bedroom and very large bed. Looked out onto the substantial gardens great to walk Billy our dog around, very close to Longlands Park and lake. We only had breakfast which was great and Billy got a sausage of his own. The dining room was lovely staff so friendly

The only problem we really had was the shower we couldn't regulate it from burning hot despite instructions from the staff so ended up going without as too risky.